• HatchWise

Overview

HatchWise has a rating of 3.35 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HatchWise most frequently mention great experience, and customer service. HatchWise ranks 27th among Graphic Design sites.

  • Service
    7
  • Value
    7
  • Quality
    7
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What reviewers want you to know

Positive highlights

  • The customer service is outstanding and the quality of the designs is amazing.

Critical highlights

No critical highlights yet

How would you rate HatchWise?
Top Positive Review

“Great Experience”

Jenny F.
12/1/21

This was a great experience. I've told several people about your platform all have used it to create their business logos. You came up with a brilliant idea. Thank You!

Top Critical Review

“Waste of time and money for most designers.”

jas o.
5/11/22

I do not recommend Hatchwise or any similar site for designers. Not only will the losers of the contests have worked for nothing, but also the winners will have created designs for less money than what they really deserve; even a simple design with several variations takes many hours that can span at least 2 days. For a contest that rewards $350, if you're the lucky winner, that's less than $22/hr if you only spend 16 hours. It's even less money for the cheaper contests. Also, I don't know how frequently this happens, but there was one contest I entered and 6-7 months later, the contest holder still hasn't decided whose design(s) to choose. Another nuisance, you need to contact Hatchwise to cancel subscription and terminate account (with termination, all they did was deactivate my account, logging back in will reactivate it.) I'll be keeping an eye on my CC to make sure no strange charges are being made should Hatchwise get hacked by an unscrupulous hacker/employee. But good luck to those of you who can make it work or enjoy wasting your precious time working for free.

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5)
Thumbnail of user jennyf188
1 review
2 helpful votes
December 1st, 2021

This was a great experience. I've told several people about your platform all have used it to create their business logos. You came up with a brilliant idea. Thank You!

Products used:
Logo Design Contest

Service
Value
Quality
Thumbnail of user mh681
1 review
21 helpful votes
August 13th, 2020

My experience was excellent. I wasn't able to find a winner with my first contest and your agent offered to upgrade me for free and I also decided to increase my prize amount. Anytime I sent an email I got a prompt response. In addition, my designer did a great job of getting back with me in a timely matter and would do several different revisions even when I just requested one.

Thumbnail of user sw690
1 review
2 helpful votes
September 24th, 2021

I loved the whole experience. I really appreciated that your artists took it seriously and came up with some GREAT ideas! I will recommend this to everyone!

Thumbnail of user ks1127
1 review
1 helpful vote
September 23rd, 2021

We were overwhelmed with the amazing talent. I have been telling everyone about our experience. Thank you!

Thumbnail of user hm164
1 review
11 helpful votes
October 8th, 2020

I actually loved everything about Hatchwise I believe your site is well developed. Whoever came up with this idea. It was a fabulous one. There are so many amazing designs it was very hard decision.

Thumbnail of user jaso2
1 review
1 helpful vote
May 11th, 2022
Verified purchase

I do not recommend Hatchwise or any similar site for designers. Not only will the losers of the contests have worked for nothing, but also the winners will have created designs for less money than what they really deserve; even a simple design with several variations takes many hours that can span at least 2 days. For a contest that rewards $350, if you're the lucky winner, that's less than $22/hr if you only spend 16 hours. It's even less money for the cheaper contests. Also, I don't know how frequently this happens, but there was one contest I entered and 6-7 months later, the contest holder still hasn't decided whose design(s) to choose. Another nuisance, you need to contact Hatchwise to cancel subscription and terminate account (with termination, all they did was deactivate my account, logging back in will reactivate it.) I'll be keeping an eye on my CC to make sure no strange charges are being made should Hatchwise get hacked by an unscrupulous hacker/employee. But good luck to those of you who can make it work or enjoy wasting your precious time working for free.

Value
Thumbnail of user angelah2102
1 review
0 helpful votes
April 7th, 2023

I could not have been more surprised by all the wonderful, creative entries I received! This was an amazing experience, and well worth the money. Thank you!

Tip for consumers:
Make sure to give as much feedback as you can

Products used:
Logo Design Contest

Service
Value
Quality
Thumbnail of user uea
7 reviews
3 helpful votes
December 25th, 2020

It was really enjoyed by Super fast and incredible responsive Highly recommended your facilities are superb.

Thumbnail of user ab731
1 review
12 helpful votes
September 18th, 2020

It was a very positive surprise and way beyond my expectation, great price and great designs. It was so difficult to choose between so many great logos. Thank you so much and would recommend Hatchwise to everyone.

Thumbnail of user elleo3
1 review
2 helpful votes
April 9th, 2019

From the onset I have had trouble with the platform and customer service could or would not help resolve the issues:
- My prize amount was reset: I was informed this didn't happen even though I emailed screen shot
- I could not post comments on my own contest page: never resolved
- The design brief section with toggles between antonyms reset at least a dozen times: I was told this is my own fault
- I extended my contest for two days but only received about 30 hours: this was the one issue resolved
- each time I made a payment the site said my payment had not gone through even though I could see it had processed, this is definitely a bug in their system
- The winning design was not delivered in the vector format promised.

As I informed their customer service I will not use this platform again.

Thumbnail of user lk145
1 review
1 helpful vote
August 13th, 2020

We were referred to Hatchwise by a friend who had also used it to create a logo. The process was so easy and it was exciting to explore all of the options we were given. This is an amazing resource.

Thumbnail of user sampaguitar
2 reviews
15 helpful votes
January 20th, 2021

I stumbled upon Hatchwise in late 2020 and submitted a lot of entries on that site just to test the waters. It's January 2021 as of this writing, and I have just discovered that my entry NovelFunds.com was stolen in Dec 2020, which means a scumbag (either the bogus contest holder or a member of Hatchwise team) registered the domain without me knowing and getting rewarded for it. What makes Hatchwise even more scammy is all of a sudden I couldn't submit any entry (no matter how many times I press enter) to the first and last biggest reward contest I was partaking in. Very strange and fishy! Anyhow, I'm going to update this review once I discover more stolen domain name ideas.

Thumbnail of user frankc872
1 review
15 helpful votes
August 17th, 2020

I am really happy with my experience on Hatchwise. I received so many submissions that were great. All the designers that I interacted with were friendly and talented. Overall, a great experience.

Thumbnail of user os23
1 review
1 helpful vote
September 23rd, 2021

This is my first time. Really impressed with the website and the designers. Received a lot of submissions and designers were open to feedback. Highly recommend and will use again if I need it.

Thumbnail of user tp616
1 review
0 helpful votes
September 18th, 2020

This was a great experience with some creative entries. Because of that experience I have suggested this site to others, especially on a budget to just want a variety of ideas.

Thumbnail of user johns3951
1 review
14 helpful votes
June 26th, 2019

While I have a creative side, and vision for what I like, I don't have the aptitude to execute with technology or even free hand. My project was for a logo for a baseball team, and the response and creativity that I received from my hatchwise contest was fantastic and it helped me exceed my goals. Our team will look and feel good wearing our new logo!

Thumbnail of user jessicap361
1 review
16 helpful votes
June 26th, 2019

I had a great experience with Hatchwise. After the 10 day competition, we were able to extend the competition with the number of days we thought we needed. I think it was helpful to interact with the designers through feedback, as this inspired other designers to change their logos accordingly. When I had questions to Hatchwise, they were supporting and professional. Thank you

Thumbnail of user kumarp16
1 review
3 helpful votes
June 29th, 2020

Hello everyone I'm some my personal experience hatchwise.com
I'm sumbit all time my degine in contast and I'm top 5 degine but all times removed my degine from contast...
I'm very hurting from this site.
So my advice to every one plz don't join this site...
100% fake site don't trusted
All time I'm hurting...
And my 4 accounts is blocked from this site...
Very loser ceo & staff Servicee
No help from this site

Thumbnail of user georger50
George R. – HatchWise Rep

Hi Praveen,
I see you have left several reviews here under different names. As was explained to you by our support team your multiple accounts were banned because you repeatedly submitted clipart as original artwork. The contest holders that use Hatchwise expect that every option presented to them is 100% original, and we have a zero tolerance policy for anyone submitting un-original work. Your original account was banned as a result of your fraudulent entries, as were the 3 other accounts you then opened to get around the ban.

I encourage anyone reading this review to take a moment to look over some of the thousands of successful design contests that have been run on Hatchwise and the millions of (custom) logo entries created by our community of 30k+ incredibly talented designers, you can do that here: https://www.hatchwise.com/contests

We also have thousands of reviews that have been left by actual customers that can be seen (as well as all the work that was done for them) here: https://www.hatchwise.com/reviews

George
Hatchwise

Thumbnail of user praveenk95
1 review
0 helpful votes
April 27th, 2021

Hello everyone I'm again back and information given all deginer my account is banded form admin because I'm complaint agnist this site...
Thank you plz see my attached images...

Service
Value
Quality
Thumbnail of user jg393
1 review
2 helpful votes
June 3rd, 2019

Great. I held a 48 hr competition and had 61 designs to choose from. I am very happy with the winner and would recommend Hatchwise.

Thumbnail of user jessicai14
1 review
14 helpful votes
April 27th, 2018

My first go with this contest was unsuccessful and disappointing, mainly because I was new to Hatchwise and didn't realize that I could comment on entries and instruct designers on how to proceed after the contest had begun. When I contacted customer service about this, they were exceptionally helpful with not only explaining how to encourage more successful entries, but also extended and upgraded my contest for me. I would absolutely recommend Hatchwise to anyone after this great experience. Very appreciative of the service!

Service
Value
Quality
Thumbnail of user dennisl63
1 review
14 helpful votes
June 12th, 2017

I have never used Hatchwise (or anything like it) before. Wow! I have already recommended you to others. What a brilliant concept. When I read that I could expect 80 options on average, I thought it was an exaggerated number but I received more that 380 options! Some were not great but there were also a lot of really, really good ones. I would use this website again in a heartbeat. Nice work!:-)

Tip for consumers:
My contest: http://www.hatchwise.com/logo-design-for-contest-975684

Service
Value
Quality
Thumbnail of user praveenk75
1 review
1 helpful vote
June 1st, 2020

Hello all friends all problam are solved from hatchwise
All ok
Payment received from hatchwise
I hope hatchwise provided best service to deginers and Clint's
Thank you again

Thumbnail of user woles
1 review
5 helpful votes
December 14th, 2016

Few months ago, I created a logo design which won a contest on hatch wise, the site told me to send the finished project file to them(which I did)... after that I waited eagerly for the payout day to arrive. This was my first design on the site and a successful payout would have given me proper motivation to carry on submitting designs on hatchwise, but what do you know several weeks past payout day I still got nothing on my paypal account!... I msg hatchwise on all their support mails... NO FEEDBACK!... I WAS SCREWED!... THANKS HATCHWISE... THANKS!

Thumbnail of user georger50
George R. – HatchWise Rep

Hi Wole,
I'm so sorry you had trouble getting paid out. I have no idea why you didn't get a response from us, we generally respond to messages within 24 hours during the work week, and usually much quicker.

I'm just seeing this review and I'm assuming things have worked out by now since it's several months old, but if it hasn't please email me at george@hatchwise.com and I'll make sure it gets taken care of right away.

Sincerely,
George Ryan
Hatchwise CEO

Thumbnail of user lesterr
3 reviews
12 helpful votes
March 7th, 2017

The concept of HatchWise seemed awesome. We were initially excited and were hoping and expecting new ideas and insight for our new product. Upon submissions for a company name, we communicated regularly and most of the entries reflected minimum to no thought had been put into the names for us to us to consider. We couldn't believe 95 percent of the entries and feel certain that most of the participants are likely still in elementary school. We awarded a winner anyway and were expecting communication from her other than ''I'm not sure why you aren't receiving the files I've sent"... maybe HatchWise should have followed up with us?

Thumbnail of user georger50
George R. – HatchWise Rep

Hi Lester,
I'm so sorry you didn't find the results of your contest satisfactory. Did you reach out to us at support@hatchwise.com and express your frustration? We are dedicated to doing everything in our power to make sure our customers get a final product, whether name, slogan, logo or brochure, that they are thrilled with. Please email us and we'll see what we can do to make this right for you.

For anyone else reading Lester’s review, we're proud that our community has come up with well over a million amazing logos, slogans, domain names and more since 2008, and unlike traditional creative firms, at Hatchwise you don't have to take our word for it or look over a cherrypicked portfolio, all of our work is right out there for the world to see (except for private contests).

You can read over two thousand unedited reviews (which link directly to the project they are for - with all work done for that project on full display) at https://www.hatchwise.com/testimonials

You can also browse thousands of completed contests at http://www.hatchwise.com/contests

Our design portfolio also has over a million designs in it: https://www.hatchwise.com/design-portfolio

Sincerely,
George Ryan
Hatchwise CEO

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From the business

At Hatchwise, thousands of designers compete in design contests and naming projects. Get anything designed: websites, brochures, banners and more. Start a contest for just $39 or join in for free today

Company Representative

Thumbnail of user georger50
George R.

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