HearingLife

Hearinglife is the biggest scam ever. I admit I got taken. $7000 hearing aids. Horrible service after the initial sale. I would never recommend them for any hearing services whatsoever. DO your due dilligence and research. There are many reputable companies out there that are wonderful. Do not give Hearinglife any money. As I purchased them several years ago I do not have a receipt. I am a 60 year old man that was taken because I was not educated about hearing aids.

I purchased hearing aids from the Roanoke Rapids, NC office for my mother and they were wonderful. David was so patient with her and took lots of time getting things just right so she could hear better. Also I have had 3 other family members purchase from this office. They are always available when we need help or supplies. We are so happy.

I was a previous customer of HearingLife having decided last year to go elsewhere in the future due to lack of satisfaction with this Waynesville office. Out of the blue a couple weeks ago, I got a call to come in for a free hearing test, ear inspection and hearing aid adjustments. I explained that I was not interested, I was looking for an office with an AuD and that I would be looking elsewhere later this summer. The offer was repeated - no commitments from me needed. The offer was too good to be refused and after I was told several times it was inclusive and totally free with no insurance involvement. I accepted an appointment.

I showed up 15 minutes early "for paperwork" this morning as instructed. I was the first appointment of the day, the door was locked displaying a "closed" sign and the lights were off. I waited for 15 minutes, finally was admitted, and told the there was no paperwork. A bad start for sure.

When I was brought into the testing office, after the niceties, I was told that I was not eligible for "what Headquarters had offered me." I could however buy a multi-year service plan and we could move forward from there.

After I again described the unsolicited free offer, I was given, to no avail, I expressed my total dissatisfaction with this wasted visit. Then, I was offered a free hearing test BUT informed the results would not be used to adjust or tune my hearing aids - essentially a wasted hearing test with no purpose.

There was no arguing or discussion. This was a problem with "headquarters scheduling" resulting in the making of offers that could not be honored at the local office. I left the office as I heard for the umpteenth time that this was a "headquarters error / headquarters problem" and not the local office's fault. Nothing could be done - a wasted trip and wasted time.

I want to thank Anthony Nash of the Rockledge, FL office for changing my life. I knew for years that I needed an earing aid but didn't want to deal with it. When I received the flyer in the mail I took it as an omen that it was time, plus all my friend were tired of repeating them selves. I found both Anthony and Dorrie to be very attentive and caring. Thanks to to you I have a whole new world of hearing. Bea Kim

BEWARE you have to make appointments for everything, literally, a 30 second adjustment, you can't just walk in! I've been going to the Wilbraham MA office for 3 1/2 years, been through 4-5 receptionist, not one stayed long enough to know the job and now they removed that position all together so your left with an audiologist that thinks answering phones are beneath him, so he lets them go to VM, I know this because I was watching him from the window as I called 6 times. I'm receiving calls two three times a week from hearinglife telemarketers!? Why, I already have their hearing aids. Save your money and go somewhere else.

Blissfully ignorant and bullying company.They never contacted NALC (my health insurer) directly/they botched using Amplifon-a third party billing service on 6/21/2021/ignored my frequent visits to their store to inquire WHY they hadn't provided a paid in full status in Nov.and Dec,2022 and a certified ltr in Feb.2022.and sent ME a billing that I owed them $2,000! I filed a complaint file #******* with the State of MI Department of Insurance and Financial services.

I love their service and they are awesome the one in South Ogden by Ogden Clinic on 42 ND and Harrison Blvd. They have tested my hearing test and change my hearing aids update which made me feel a whole lot of better they treat their customers with respect and they are just awesome. I have had customers at my job who is hearing impaired ask where I got my hearing aids and I tell them where they are located. Hope these customers come. Also my friends.

I wonder how many elderly get cheated by them and dont fight back. I bought a $1300 aid. I love the people and service in California bur I got a bill from New Jersey saying once I signed the contract it voided my insurance discount. NOT TRUE. I have been fighting them for 6 mos. I know I am right. Dont put yourself thru this but if they try to xxxyou around contact the New Jersey Attorney General.

I like my Dr, but the overall company is terrible. First they didn't send all the information to the insurance claim to correctly process the claim. I had to call 4 times to make that happen. Then when the insurance paid out they did not credit my account. I am now due a refund according to my EOB but they are saying I still have a small balance due. I have wasted at least 12 hours of my life trying to get this resolved and still don't have my refund. Billing department is inept, non communicative, doesn't follow up and I still don't have this resolved after 10 months.

I purchased my hearing through Avada now called hearing life. I can say that they work to my satisfaction. When I have a problem they are able to fix the hearing aids to my satisfaction. Very easy to work with.

We had a very excellent office visit with Audiologist Roger Theobald and assistant Lexi in Boise. Needed assistance while on vacation from Illinois. They exceeded our expectations!
And corrected previous mistakes made on my husbands aids!

Advised to buy hearing aids in 2021 to avoid price hike. Was told Hearing life had an agreement with insurance company so that if we bought our hearing aid before the end of the year that we would owe nothing. Over 18 months later we started receiving bills for combined total of over $3000.00 for the hearing aids my wife & I bought.

Talked to district manager and he said he would get it resolved as he was familiar with the issue. Never heard from him again. His telephone number is always busy - called over a dozen times. Customer service is difficult to get through to and of no help when you do get through. One exception is the last call made where the representative said she could not help, but she promised to bring it up to her supervisor and I will be contacted.
Pretty much very frustrating trying to get issue resolved. Next step if supervisor doesn't have valid answers is to forward everything to an attorney.

Extremely satisfied with my Oticon Cros hearing aids. Nothing but professionalism from the time my hearing test to the selection of my hearing aids. 90 days later the product is working as advertised. This location is adjacent to St. Joseph's hospital and convenient to public transit. Have no hesitation in recommending this provider. Special mention for hearing specialist Melissa Attalla.

Purchased hearing aids in March and as of now, July, still Hearing Life has not forwarded paperwork to my insurance company for reimbursement. Was told at time of sale would be reimbursed $3000. This swayed me to make purchase. I feel it constitutes Fraud and Attorney General in this state is pursueing the matter. Additionally a certified letter was sent to corporate ref. My plight. No response at all. Telephone calls from corporate was just lip service. Very disappointed with company.

When I purchased my hearing aides through them last February, I was delighted & pleased they were there to help. Just a couple of days ago, I was presented with their new price plan for charges for every service or the option to pay lots of $ for a 1-year plan or 3-year plan. I cannot afford to continue with these exorbitant prices, charges per each ear adjustment is only one of the items. I am very disappointed in this company.

After much searching I bought Devices from "Hearing Life."
Unfortunately the previous Tech. Pursued other avenues... but Leslie Murphy kept the service and professionalism of this facility alive. Leslie has been working hard with me to fine tune my hearing aids, and I'll have to admit, very patiently.
Thank you Hearing Life and especially Leslie for your help.
Egon S

Product malfunctioned 3 times during 30 day trial period. At 32 day mark during the height of the pandemic they refused to refund me due to being 2 days past contract terms. They have my money and never returned my repaired hearing aids. I feel like I was robbed. Will be filing claim with better business bureau and contacting my attorney. Don't do business with this company!

Your 30-day challenge is a joke. It's nothing more than a "come on" to sell hearing aids. Really, do you think we are that stupid? And, the actor you're using is embarrassing.

I tried to use Hearing Life in Damarscotta Maine. I made an appointment and a week later when I arrived I was told the technician had to leave. No apology from the receptionist, just told I would have to call and make another appointment. Why she couldn't reschedule is a mystery, but I didn't want to deal with such a rude company. I came to find out the technician is now working a different company in Falmouth. A call to Hearing Life routes you through two automated systems and finally to some corporate call center. Seems like they mostly want to get you scheduled or find out if you saw their ad. They don't seem to care about local service. I even received a mailer today with the name of the ex-technician listed. I'm so glad I didn't purchase anything from them.

Great help with my hearing aids and adjustments but incredibly difficult to contact the company it's just pathetic trying to come and get this company they're not there or they don't return calls

This is a come-on that appears to offer free hearing aid as compensation for participation in a 'study'. In reality, you are required to purchase a hearing device and they don't give a $#*! about you after that. Then, after dodging you for three weeks, you are unable to secure a refund.
Utter bull$#*!.

I have been dealing with Hearing Life for three years. They give superb customer service & alway go that extra mile. I would recommend a earring test with them & the purchase of hearing aides.
They are honest, reliable & don't upsell or push unnecessary things. I tried two others companies before choosing Hearing Life.
They are the best I've found anywhere

My partner has been struggling with hearing loss for the past year.He has resisted hearing aids due to cost, self consciousness,fear of the unknown. A friend referred us to Hearinglife. I made the appointment the next day.He was thoroughly tested and found to have significant loss. The audiologist was well versed with hearing loss, as he wore hearing aids himself. He was absolutely professional, caring, and knowledgeable, and afforded us all the time we needed to make an informed decision.After wearing the hearing aids for two weeks, my partner has adjusted to them extremely well. It has changed our home life dramatically! We should have gone a year ago. We highly recommend Hearinglife. We cannot put a price on our health and the quality of our life.