HHTree

I was looking for an expert to trim up some of our trees and hedges for a major even we had coming up at our home, I had several bids and Joe from Helping Hand in Longmont, Colorado seemed most knowledgeable even though they were far from the least expensive. We did not want to risk losing trees due to someone’s inexperience, so we went with Helping Hand. I could not have been more disappointed, my wife was home when they did the work, but there was a significant communication issue when she tried to explain what we wanted, so I called to have Joe come back out to walk the property with me. As it turned out, he was not even on site when the work was performed, he had a crew come in and perform the work. Joe agreed the work did not meet our agreement, so he said he would come out personally and take care of it. To my disappointment, I am not even sure if they showed up for the second visit, nothing had changed, so I called Joe again. Joe stated that his guys were out there and should have fixed everything; I asked if he could come out to see for himself that everything looked the same. Joe said he would come out the next day and fix whatever was in need, I never heard from him again. I went to Home Depot, bought the best electric trimmer they had and trimmed up the yard and it looked great. Wish I would have done that from the start, it would have saved me thousands.