• Hilipro UK Limited

Hilipro UK Limited

Overview

Hilipro UK Limited has a rating of 3.09 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Hilipro UK Limited ranks 15th among Credit Cards sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Hilipro UK Limited?
Top Positive Review

“Rapid”

Simon B.
1/24/20

Very pleased. Product is extremely robust and easy to fit. Bought one then bought another as it was so good. Definitely reccomend

Top Critical Review

“Third class customer service”

jabran J.
7/18/22

Bought 2 ingenico holders both were big in size and defective it's been 15 days I have retuned the product but I have not yet received my refund. These people don't answer calls neither respond to emails. I would say never buy from this company they are fraudsters.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user simonb202
1 review
1 helpful vote
January 24th, 2020
Verified purchase

Very pleased. Product is extremely robust and easy to fit. Bought one then bought another as it was so good. Definitely reccomend

Thumbnail of user jabranj
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Bought 2 ingenico holders both were big in size and defective it's been 15 days I have retuned the product but I have not yet received my refund. These people don't answer calls neither respond to emails. I would say never buy from this company they are fraudsters.

Tip for consumers:
Never buy from this company

Products used:
Ingenico move 5000

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidm9501
1 review
0 helpful votes
May 30th, 2023
Verified purchase

The ordering of my product was smooth but I made a mistake by ordering the wrong product, I had a phone call from a woman with a foreign accent whom I still don't know if she worked for hillipro or the delivery company reg my delivery and after making several attempts to understand her and being very frustrated that she didn't understand me either after doing my best to make myself as clear spoken as I could was very frustrating and eventually the phone line went dead, but I emailed hillipro and got my order stopped and was refunded, so I was pleased with that.
In a nutshell the ordering was easy and the refund was the same, it was the middle part that let me down a little.

Thumbnail of user paulb2055
1 review
0 helpful votes
May 14th, 2020
Verified purchase

Purchased a wall mounting bracket for an Ingenico card terminal.
The bracket was good quality with installation instructions included.
Very happy indeed.

Thumbnail of user benjaminn89
1 review
2 helpful votes
April 1st, 2021
Verified purchase

Great service, prompt response to enquiries & fast shipping

Thumbnail of user andrewh736
1 review
3 helpful votes
July 13th, 2020
Verified purchase

I would buy from them again - good turn around and coms

Service
Value
Shipping
Quality
Thumbnail of user colettel11
1 review
0 helpful votes
April 27th, 2019
Verified purchase

Very helpful with purchase and when we realised it was the incorrect bracket, Dipesh resolved quickly. Would recommend.

Thumbnail of user julians231
1 review
0 helpful votes
August 8th, 2022
Verified purchase

Easy purchasing process, after speaking to the seller they confirmed the items were in stock and would be dispatched the next day. No items received and no communication on email, phones goes through to answer phone.

Thumbnail of user rogerw1163
1 review
0 helpful votes
October 1st, 2023
Verified purchase

Sent wrong part, no one answers a phone call or replies to email

Thumbnail of user garethg1
1 review
1 helpful vote
November 10th, 2019
Verified purchase

Having made contact with customer services as to why my order was not with me, I was rudely spoken to and well my order arrived late.

Thumbnail of user susanl2838
1 review
1 helpful vote
August 27th, 2022
Verified purchase

Not as helpful or professional as one may have hoped

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Company Representative

Thumbnail of user sitab1
Sita B.
Typically does not respond to reviews

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