HolyClothing

Customer Service replies in the middle of the night.
They do not offer free returns or any offset for return costs. The garments are heavy! And cost a LOT to return ($70 on a $250 return). I was told to put a note with my return order, claimed there was no note. I have evidence that I did send the note and documentation. No reply to that. It would have been soooo much cheaper to resell the oversized items than to return them for exchange.
Quality of the garments is gorgeous.

DON'T PURCHASE! It never looks like the picture. Asked to return & they said it's too expensive to return to China. No refund. & they were offering me a 25% discount on the next thing I purchased. So I'm pretty much stuck with the dress that doesn't fit and looks like a child made it. Unhappy!

There are some beautiful garments on this website but buyers please be careful. I ordered a dress and the sizing was bigger than the measurements posted on their sizing chart. They actually pulled the product from their line to work resizing and then reposted. I had to return the dress for a smaller size and holy clothing refused to waive return shipping, even though it was their error. I tried to reason with them but they do not care.

Initially I was worried/annoyed—What's annoying is you see your order sit there, not dispatched. I think they basically don't have stock; they just make to order. But after sending an email & getting a form reply that didn't make sense, I resent with a further question and got a real answer. They then explained how long it would take roughly and by which courier I could expect it. I waited.
It came around the time they suggested, and was even better made than I'd hoped. This isn't cheap, falling-apart stuff. It's properly cut and finished, true to size and fit; proper hemming and length. The embroidery is finer and nicer than expected. Well done! Very happy with it. So much that I ordered a second!

I will never buy on your website again.

Waiting 3 month for that...

There are some defects in the fiber on the dress.
Then on the embroideries, there are defects too and the color do not correspond to the photo on your website (It's champagne on your photo but we received cooper embroideries)
It's like buying on wish or ali express, i'm really desapointed

To finish, the dress have many damages and we have to pay for return for me it's like a scam.

Just. Awful. And the amount of :) faces in their customer service responses now seem more condescending more than anything.
I placed an order from HolyClothing almost 4 months ago. They inform you 4-8 weeks of processing before shipping- great! I ordered extra early so I could have my pieces for a work event. Hundreds of dollars worth of their product.
4 weeks later. No updates.
8 weeks later. No updates.
I email them asking about my order, and a rep says "orders take an average of 33 days! They're well worth the wait!" It had already been 8 weeks! 56 DAYS!
I still have time, so I wait.
My job literally comes and goes and I had to scramble to get together a new set in time from somewhere else.
It has now been 16 weeks. I emailed them again, a bit upset. They give me no update on where in processing my order is- so now I'm assuming they never started it. The response, instead: "Orders for the items you purchased take 10-12 weeks. Well worth it!" It has been 4 MONTHS. And suddenly my items take longer to make?
I am so disappointed at this point. I was so excited for their pieces but it just seems like a scam now. I requested a refund because I have received *nothing* from them, and of course they denied me and tried to placate me with a $10 gift card after spending HUNDREDS on this order. (Like what the h*ll)
Thankfully my bank is not putting up with it so I am being refunded anyways!
So- buyer beware! They will take your money and expect you to just be okay with never receiving the products you paid for!

TL; DR: I placed an order 4 mo ago worth hundreds of $$ and they have no intention of fulfilling my order and refuse to give me my money back.

I placed an order and considered the 6-8 week lead time. After 14 weeks the company was unable to provide to an update on my order, after requesting several updates I was forced to reach out to my bank and declare the charge fraudulent.

The company refused to provide me with proof of purchase, as well as an order number.

I was truly disappointed about I needed the outfits for a job, which I sadly lost due to the company not fulfilling my order.

I've purchased from them before and absolutely loved what I received. When their limited edition marigold came out I purchased one of their dresses that I already owned in a different color, in the new marigold color and a marigold corset belt. I understand everything is hand sewed and dyed so it takes a good bit of time but it takes FAR longer than their 4-8 week promise. I waited over 6 months for this order! I was in constant contact with the customer service via facebook messenger and they were very condescending i feel even though I told them I was very understanding. The corset belt came out beautifully but the dress' dye job is atrocious. It's muddy brown with splotches of the marigold it's should be and after telling customer service they made the excuse that that's how it's suppose to be because it's hand dyed ……. No. I'm really upset because I was SOOOoO excited for this order.

Id rather not even have 1 star. The delay in shipping has been extremely disappointing and frustrating. The item is for a wedding and ordered 2 months ago. I reached out and was respond to quickly, but nothing was changed. Now it won't be shipped till a week after the wedding. We'll beyond the already ridiculous wait. I won't be coming back.

I ordered my wedding dress and my bridesmaids dresses through Holy Clothing 4 months before my wedding. I emailed them the same day to say these are for an event in Junr can it be shipped by then, and they said yes it will be 6-8 weeks.
It is now 5 days before my wedding. My dress arrived only a week ago (17 weeks after I ordered), and my bridesmaids dresses haven't even been shipped. I've had to buy new bridesmaids dresses.
Customer service is rubbish, I've had the same reply word-for-word from them repeatedly.
Lucky for them my dress is gorgeous or else I would be furious.

Love these dresses! Going to fill my closet! They will breed and multiply! I'm totally in love with the one I have

This shop is more of a scam than anything. Placed my order 4 months ago with a 4-6 week lead time. Reached out after 6 weeks and got so many :) in the email it was ridiculous and they told me nothing about my order. Reached out again a few weeks later and got the same EXACT response copy/pasted. This continued for another 2 months of the same responses and 'we'll do our very best to ship it by the end of next week.' I tried on multiple occasions to actually have a conversation about MY order but never got anything other than robot responses. Finally canceled my order after 4 months of nothing. Buyer beware, you'll never get anything you ordered.

Beautiful quality clothing for your local ren faire, con, or just any occasion!
I have the Renée Maxi Petite, and I'm in love with it. I love that they have the option to 'make me one', if what you have is out of stock.
A lot of color and style choice, and the size range is wonderful! Whether you're petite or curved, there's always a holy clothing dress that fits you.
The shipping was pretty fast, and the quality is gorgeous!

I have worn exclusively Holy clothing all summer for several years. I even got married in Holy Clothing and my maid of honor wore it as well. Their dresses wear and wash wonderfully. The only special thing I do is NOT wash them with lighter colors as they tend to bleed a bit with each wash. Each dress is made individually so each one is unique and wonderful. I love Holy Clothing!

This company puts out lovely, fun clothes. They're comfy and well fitting. Size was true to the guidelines they put out on each piece.

Customer service was great when I needed it.

Highly recommended.

This is probably the prettiest dress I have ever worn! The quality was outstanding, and it arrived faster than expected. I would recommend this a thousand times over!

Well worth the wait! Perfect fit, perfect color, gorgeous workmanship, could not be happier! Can't wait to show it to my friends!

I have been waiting for my order for over 6 months now. It finally shipped and has taken over 2 weeks for it to even make it to the states, now it's stuck in customs with no idea when it's going to make it to me. They refused to cancel my order after asking multiple times, I've reported them to the FTC and the better business bureau, and will be filling a chargeback if they don't refund me my shipping. Passive aggressive customer service to boot, don't order from this company.

I had my bridesmaids order a dress from Holy Clothing. I was excited because the designs were so cute and the ethics seemed on point. Its been two months and still the only way to get updates from them is to message them on social, we are not getting any kind of notification via email to explain the delay. When I email them I get the same copy and paste response that cites a "dye" issue. If this is the case, why has it happened more than once for the same order? I wish the company would send the defective dress along just to have something to wear, I'm a week from the wedding and I still can't expect the dress to arrive as it hasn't shipped.

These dresses are so beautiful I wear one everyday. When I am out and about I always get compliments! They hold up well and are the most comfortable clothes you can buy. The company has always answered my email right away! The dresses arrive in 4 to 8 days and I don't mind waiting a little longer for my special orders just awesome! Thank you,

I ordered two items. Once was cotton, one was rayon. Both of them were awful.

The Brigid tunic was made out of cotton so thin you could see through it - even if you added one of the overdresses, it would be unwearable unless you wore something underneath.

I ordered the petticoat (was going to be used as a skirt under a tunic) and it was made out of rough fabric, and again so thin you could see through it.

It's been a long time since I ordered, but the last time the quality was amazing. This time? Returned them right away. At MY expense - which they don't say ANYWHERE.

Clothing is nice, BUT sizing is hard, everything is too ample!
Also the material used is a tad hard to wash/iron and keep looking nice, much more work than other materials.
I looked like a bag of potatoes in several of my items as their sizing is very generous and I could not be asked to send it all the way back from where I live in Spain. So measure and double check with them, do not just assume you are a size 12 (their size 12 will be more of a 14).
Nice range and made well, good for hippies like me!

I went to purchase a skirt for my stepdaughter for Christmas. I purchased in mid November not realizing that it was to take 4-6 weeks to make. That part of fine. Well after 6 weeks I messaged them to see what's up with my order. I was told it was in the Dying process and should ship any day! 3 1/2 weeks later I emailed again to get the same answer. Told them to cancel my order seeing I did not get my order in a timing manner. I never heard back from them so I had to call my credit card company to dispute the charges. This company has no phone number to contact them. They are TERRIBLE I will be facebooking and anywhere else I can to make sure people know that this company is GARBAGE! I would give a 0 star if that was possible. Horrible customer service