• Homeclick

Homeclick

Overview

Homeclick has a rating of 3.73 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Homeclick ranks 72nd among Furniture sites.

  • Service
    11
  • Value
    25
  • Shipping
    27
  • Returns
    3
  • Quality
    27

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

Instant Feedback

499 reviews

1
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How would you rate Homeclick?
Top Positive Review

“Great business”

Tiffany H.
7/27/23

Very easy to order and they have great customer service. I will totally use them again. Great business as it should be!

Top Critical Review

“Charged me for nothing”

S. C.
11/13/22

I had never even heard of this company & they charged me $24.98 that I can prove to them, but yet they refused to issue a refund. They have NO record of any order at all from me, but still won't issue a refund for the money they charged me. BAD BUSINESS PRACTICE!

Reviews (54)

Rating

Timeframe

Other

Thumbnail of user tiffanyh702
1 review
0 helpful votes
July 27th, 2023

Very easy to order and they have great customer service. I will totally use them again. Great business as it should be!

Service
Shipping
Quality
Thumbnail of user erinm218
Nick R. – Homeclick Rep

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an easy ordering experience and that our customer service met your expectations. We're dedicated to providing a seamless shopping experience and excellent service to our customers. If you ever need assistance or have any questions, please don't hesitate to reach out. Looking forward to your next visit!

Thumbnail of user duainem
1 review
0 helpful votes
September 13th, 2020
Verified purchase
• Updated review

Easy

Reason I chose this product:

Quick delivery

Value
Shipping
Quality
Easy
September 6th, 2020
Verified site experience
• Previous review
Reason I chose this product:

Quick delivery

Thumbnail of user barbaracasey10
1 review
0 helpful votes
August 24th, 2023

Easy website. Easy return (I ordered wrong bike part, and they took it back no problems). Processing and shipment time reasonable.

Thumbnail of user amyl1195
1 review
0 helpful votes
March 16th, 2021
Verified purchase

Very pleased, this was the first time purchasing from this site. Item good quality, very sturdy looking. Small crack in a portion of glass on the fixture but it was at the very top and underneath a metal ring when assembled, so we didn't even bother to call for replacing or adjustment. I'd buy from here again.

Reason I chose this product:

Style, reasonable price

Value
Shipping
Quality
Thumbnail of user lizc224
1 review
0 helpful votes
February 26th, 2021
Verified purchase

I need a replacement. I liked the website. I love that I found this item in stock. It appeared to be packaged very well. But it's damaged/defective

Didn’t get contacted yet.

Reason I chose this product:

Bec it was in stock with your company

Service
Value
Shipping
Quality
Thumbnail of user kristenl168
1 review
0 helpful votes
May 23rd, 2021
Verified purchase

Great price and look...
But the opening size does not work for me.
Will need to return.

Value
Shipping
Quality
Thumbnail of user kimt567
1 review
0 helpful votes
March 16th, 2021
Verified purchase

Well made and looks great.

Value
Shipping
Quality
Thumbnail of user marleneg84
1 review
0 helpful votes
September 6th, 2020
Verified purchase

Saw some lamps on a Utube decor video. Found them at Home Click for almost $70 less each.

Reason I chose this business:

No, I didn’t.

Reason I chose this product:

I like Uttermost decor and styling.

Value
Shipping
Quality
Thumbnail of user gop1
1 review
0 helpful votes
July 15th, 2020
Verified purchase

Plan to buy from again for some other downrods.

Value
Shipping
Quality
Thumbnail of user beths624
1 review
0 helpful votes
December 19th, 2020
Verified purchase
• Updated review

Larger than I expected. I would have liked a photo showing it's size in comparison with flowers in it or next to books or something else.

Reason I chose this product:

New decor for living room and the color I was looking for with palm fronds motif

Service
Value
Shipping
Quality
So far so good, we'll see when it's delivered
December 12th, 2020
Verified site experience
• Previous review
Reason I chose this product:

New decor for living room

Thumbnail of user richardb2166
2 reviews
0 helpful votes
September 7th, 2020
Verified purchase
• Updated review

Great prices. Placed my order and a few days later received my lamps in great shape. I will order again.

Reason I chose this product:

Looking for specific lamp

Value
Shipping
Quality
Great prices easy ordering and free shipping
July 29th, 2020
Verified site experience
• Previous review
Reason I chose this product:

Looking for specific lamp

Thumbnail of user daleb314
2 reviews
0 helpful votes
July 1st, 2020
Verified purchase
• Updated review

I couldn't find any 4-light fan fitters which I liked until I fortunately saw yours. It's perfect! Very easy to wire in to the ceiling fan and attached with ease to the existing brace.

Reason I chose this product:

Quality & price

Value
Shipping
Quality
Very easy to navigate website
June 24th, 2020
Verified site experience
• Previous review
Reason I chose this product:

Quality & price

Thumbnail of user jessicam1748
3 reviews
9 helpful votes
October 2nd, 2020

We had a wonderful experience our kitchen design and installation. Ms Nisa was competent and very patient in her explanations, designing and supervision of our project. We completely recommend Nisa and her technical team and wish them luck for all their future projects.

Thumbnail of user jeanp304
1 review
0 helpful votes
December 13th, 2020
Verified purchase

Good company

Reason I chose this product:

Was looking for coastal lamps.

Value
Shipping
Quality
Thumbnail of user melissah672
1 review
0 helpful votes
July 29th, 2020
Verified purchase
• Updated review

Excellent Price for the lamps. Less than anywhere else! Great Buy!

Reason I chose this product:

Price and Lamp I wanted.

Value
Shipping
Quality
Excellent Price for the lamps
July 22nd, 2020
Verified site experience
• Previous review

Excellent Price for the lamps. Less than anywhere else! Great Buy!

Thumbnail of user gennys8
1 review
0 helpful votes
May 14th, 2021
Verified purchase

Quick delivery and nothing was broken. Very well packed.

Value
Shipping
Quality
Thumbnail of user lindac2219
1 review
0 helpful votes
July 16th, 2020
Verified purchase

Purchased two Uttermost lamps for guest room! Easy to order! Arrived quickly! Looks great!
Only issue is small imperfection on one lamp... top is not centered on base.

Reason I chose this product:

Liked the look and quality of Uttermost!

Value
Shipping
Quality
Thumbnail of user anab296
2 reviews
0 helpful votes
August 27th, 2020
Verified purchase

The painting is very nice however the frame it's not really would and more of our composite plastic.

Reason I chose this product:

I liked the painting and know the brand.

Service
Value
Shipping
Quality
Thumbnail of user robertf150
1 review
19 helpful votes
June 23rd, 2016

I found a pub table and chair set online to gift to my girlfriend for Valentine's Day, and was set to pick it up at a store in time for the holiday. Then suddenly learned they were out of stock. It's now just a couple weeks away from the holiday. So I found the same set on Homeclick and a customer rep named Spencer Freedman confirmed he could have it arrive on time for Valentines Day. A week later, I'd received no shipping confirmation so I emailed Spencer. He came back with the bad news that it turned out they were out of stock; and the next one available would not arrive until AFTER V-Day. I was distraught -- it was all part of a romantic plan. I told him this, and asked if there was ANYTHING he could do? So he confessed he actually felt really bad and had contacted several other retailers to find it for me -- but to no avail. I was impressed, but still had no pub table. Then, a few days later, only 3 days before V-Day, Spencer contacts me and says he negotiated sending to me the pub table set that was earmarked for another customer, for whom the shipment was not as time sensitive. He arranged rush shipping, which by my math must have cut away all profit for Homeclick -- but he believed it was the right thing to do. And I can tell you, when that box arrived the morning of V-Day at my door, it was Spencer Freedman who won me as a very grateful customer and devotee of Homeclick. THAT is a platinum example of caring customer service, of which I am not worthy, because I am leaving this review four months after it happened.

Tip for consumers:
Always communicate with the rep. It's people who make things happen.

Service
Shipping
Quality
Thumbnail of user nitaf8
1 review
7 helpful votes
December 22nd, 2019

I order a chair from them. The price was 1/2 of other places. It came package unbelievable. Need help to unpack. Chair is beautiful, and instead of paying 1200 dollars I got it for 650. I will be buying from them again

Thumbnail of user theresak332
1 review
0 helpful votes
April 16th, 2021
Verified purchase
• Updated review

Good prices, very good quality thicker and stronger than expected.

Value
Shipping
Quality
Good prices
April 9th, 2021
Verified site experience
• Previous review
Thumbnail of user jimmyc68
2 reviews
7 helpful votes
March 28th, 2017

Had an issue with two orders, Spencer at customer service did a great job of taking care of the problem.

Service
Value
Shipping
Returns
Quality
Thumbnail of user spencerf6
Spencer F. – Homeclick Rep

Hi Jimmy,
We sincerely apologize for this frustrating and disappointing experience. Thank you for bringing this to our attention. A member of our customer relations team will be contacting you today to help assist with your resolution.
Sincerely,
Homeclick.com Team

Thumbnail of user derekm32
1 review
1 helpful vote
March 31st, 2015

Bought a toilet from homeclick that arrived defective they replaced the unit free of charge, quickly with very little effort! There customer service was prompt and efficient! I would definatley recommend them to a friend!

Thumbnail of user jenniferq14
1 review
18 helpful votes
June 15th, 2015

This was my first experience shopping with Homeclick. I was very impressed with the selection of products and the prices were cheaper than any other website I looked at. I purchased a new kitchen faucet. It shipped the day after I purchased it and arrived to my house 3 days later in perfect condition. I am very pleased with my experience and will definitely be shopping with Homeclick again in the near future!

Thumbnail of user annay28
1 review
0 helpful votes
September 20th, 2017

This company is a ibternet middle man. They charge your credit card right away and then delay shiping until they will find it the item you ordered. They do not have it in stock, they can notship it to you right away. I have placed orders 2 times and both times I had to cansel after 30 days waiting. Do not waist your time and money. It is not worst to even try.

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From the business

HomeClick is an online shopping store offering all the best brands for home decor, furniture, lighting products you need to outfit your home improvement.

Company Representative

Thumbnail of user erinm218
Nick R.

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