• Huel

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Overview

Huel has a rating of 4.33 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Huel ranks 35th among Meal Delivery sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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How would you rate Huel?
Top Positive Review

“Recommending them to all!”

Ben H.
9/1/20

Not only are they producing some amazing items such as their snacks and drinks, but they are an overall great company who thinks about the world and their customers well. All products are animal-cruelty free and organic which is super healthy for us. They also make sure that all taste really amazing and I have ordered from them 5 times the last three weeks! Their cartons and boxes are also recylable which is such a good thing of them to think about the future of the planet.

Top Critical Review

“Returns are impossible”

Stacey H.
8/29/23

The powder is awful, but the "Hot and Savory" bags of "food" are just ghastly. Even worse than the products is the customer service. They responded to an e-mail from me about shipping (before I ordered) within two hours. After I tried the stuff, which made me gag, I sent several e-mails about returning it. I never received a response. It's painfully obvious that they'll reply to you if it will score them an order but WILL NOT REPLY when you need help getting your money back. Go ahead: TRY to find information on their website about how to return products. There are no instructions and no address for shipping returns. There's only a suggestion to e-mail them, and they WILL NOT RESPOND. I ended up throwing away all the products, which were inedible. $160 down the toilet. Take your chances only if you enjoy being abused and ripped off. You'll never get another dime from me, Huel, and I'll be sure to trash your company if it ever comes up in conversation.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user savannaht28
Ben H.
1 review
0 helpful votes
September 1st, 2020

Not only are they producing some amazing items such as their snacks and drinks, but they are an overall great company who thinks about the world and their customers well. All products are animal-cruelty free and organic which is super healthy for us. They also make sure that all taste really amazing and I have ordered from them 5 times the last three weeks! Their cartons and boxes are also recylable which is such a good thing of them to think about the future of the planet.

Thumbnail of user yaleb
Kimberly U.
1 review
0 helpful votes
October 12th, 2020

So I have been using their website for awhile but I have never tried their drink Ready-to-drank so I gave it a go. I literally had a hard time choosing because strawberry and chocolate flavors are my favorite and I decided to get them both. And boy was that the best decision I made in my life. Such a wonderful product for a great value! Highly recommended

Thumbnail of user piersonner
Jim Y.
1 review
0 helpful votes
August 13th, 2020

What I love most about Huel is the fact that their products are vegan with no animal products what so ever! Another great thing about is that their services are 100% amazing. All the products you order from huel are delivered right into my doorstep and on time, never a day late which I am grateful for because they keep their word.

Thumbnail of user hazeyyyt
3 reviews
3 helpful votes
March 1st, 2020

Huel foods are so good and their delivery is so fast. Huel is also good for vegetarian they have a lot of choices to pick too. I highly recommend this guyssss ;)

Thumbnail of user staceyh23
39 reviews
207 helpful votes
August 29th, 2023

The powder is awful, but the "Hot and Savory" bags of "food" are just ghastly. Even worse than the products is the customer service. They responded to an e-mail from me about shipping (before I ordered) within two hours. After I tried the stuff, which made me gag, I sent several e-mails about returning it. I never received a response. It's painfully obvious that they'll reply to you if it will score them an order but WILL NOT REPLY when you need help getting your money back. Go ahead: TRY to find information on their website about how to return products. There are no instructions and no address for shipping returns. There's only a suggestion to e-mail them, and they WILL NOT RESPOND. I ended up throwing away all the products, which were inedible. $160 down the toilet. Take your chances only if you enjoy being abused and ripped off. You'll never get another dime from me, Huel, and I'll be sure to trash your company if it ever comes up in conversation.

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