iBoats Reviews Summary
iBoats has a rating of 2.4 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iBoats most frequently mention customer service, tracking number and credit card. iBoats ranks 6th among Boat Parts sites.
Perfect description and the search was easy to find the correct part. I will do more of my marine necessary shopping w/iboats.
The website is very easy to navigate and the products are very good and shipped quickly I will purchase from them again
At the time of ordering my propeller kit, I sent and email to ask if the thrust washer came with the kit. It turns out that it did, but I never got a response.
Received prop the same week ordered and did wonders for my boats performance. My holeshot is about the same but increased my top speed by 8 mph! I love it!
Couldn't be happier with the shopping experience I had with iboats. Excellent parts lookup, fast and very reasonable shipping. Thank you iboats
iboats.com (not boats.net) has been my premier boat selling vehicle for over 15 years.
I have had some issues, with the site from time to time, but always the staff has tried tirelessly to fix any technical glitch that occurs, and their prices are the best in the business.
It is a user-friendly site, too.
I get good results or I would not still be spending my money with them month after month. They work hard to deliver a good product to dealers and I have never had a customer complain to me about using the site.
Loyal customer and will stay as long as I have a need to sell boats on line.
Purchased a new Solas Prop for a 50 HP Honda. It was shipped on 05/21/2018. It has an awful whining noise. I contacted Solas and iboats way before 30 day's. IBoats. Refused to take the prop back as it was placed on the motor and in the water. Like I would know about the noise before that? Solas agreed to take it back under warranty. I contacted iboats for the return procedure. Here is their response: Hi Edward,
I received the below email. If you were looking to return the propeller unfortunately we are unable to accept any returns once the propeller has been placed in the water or the engine has been run. I apologize for any inconvenience. Any warranty issues would have to be solved through Solas directly.
Regards,
Skye Vasquez
Customer Service
iboats.com
*******702 ext. 163
Then Solas agreed to take the prop back:
On 6/11/2018 9:36 AM, Brian Fish wrote:
> Inquiry Mail
>
> Hello Ed,
>
>
>
> I would recommend calling them and letting you know you talked to us and that we will take this back as a warranty but it has to go through them and their warranty procedure. If you would like you can tell them to call us to verify.
>
>
>
>
>
> Best Regards,
>
>
>
> Brian Fish
>
> *******@rubexprops.com
> Account Manager
>
> Solas Science & Engineering Co., Ltd.
>
> SOLAS_1-23-2011
>
> www.solaspropellers.com
>
Then iBoats tells me this:
Hello,
Iboats.com only handles warranty issues within the first 30 days of ordering the product. Who ever you spoke to at Solas gave you incorrect information this warranty claim will have to be filed through them. I would suggest calling back and speaking to a different person who know what is going on better.
Thank you.
iboats.com Customer Service
*******123
Explain that to me? Look at the dates, 30 days? I will never buy anything from iBoats again. They do not care about their customers and do not deserve our business.
Ed Linderman
Did not receive order like I paid for, it came in 4 days not what I paid for, the part is great just what I needed but had to stop on the way and get a part.
Amazing shipping speed got it the very next day... prob was packaged well and looked to be. High quality
Bought and paid for item and shipping. Item did not show up on delivery date. Called customer service the day after the delivery date and was told I had to pay freight shipping and it would be ANOTHER $268.93 in addition to the shipping I already paid! The customer service rep I ordered from should have known this or asked. Now I have to pay the difference or cancel my order. By the way, the other companies that were having a sale on this item aren't any longer and the item is now more expensive. This is wrong and a bad way to do business. Will NOT recommend!
Iboats website was very easy to maneuver and locate the items I was shopping for.
Very good prices, also.
They had a hard to find part at a decent price. Found out at after I placed order that the shipping was not 2-day (which I paid for) due to the fact of a delay on OEM parts. Was not made clear during the purchase process, but customer service was helpful. Would order from iboats.com again.
The parts were just what I needed at a great price. Iboats has good parts at a very good price and the shipping is fast also. I would recommend Iboats.
It was very easy to find my part on iboats, and the price was much lower than anyone else. Once I placed my order I received it the next day. Job well done, I will come back to iboats for future orders.
I received the package within two or three days as promised. The order was complete and everything looks good. I have not put it on my boat yet but when I do I'll provide a rating then
Price and selection were very good along with fast turn around. It is a good location to marine items at a reasonable price with very fast delivery.
Although I experienced a few problems in the on-line ordering process over the weekend, I received the exact part needed exceptionally quickly. I ordered on a Sunday afternoon, and had my part early Tuesday afternoon with no expedited shipping required. I also received very quick response to my issues with the ordering process. A very good purchasing experience overall after an initial problem or two.
Due to an unexpected equipment failure on our fishing boat we needed a replacement part fast before our next scheduled adventure. Ordered item at the beginning of the week and was delivered at the end of the week. Item was exactly as it was described. Installed and had a wonderful fishing adventure.
I order sleds for our trip to Colorado, got exactly what I saw online, the shipping was fast, the price was great... I am really satisfied with the service!
Ordered a shower head. Did not receive the part number i ordered. Mine was a particular scandvik head with a distinct shape. I needed it badly so i used the one sent because it was same brand and it worked.
About the business
Since 1998, iboats is the most trusted water lifestyle online store for boat parts and accessories, boats for sale, and forums. Enjoy great priced products with fast shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members