Igp

In the application it shows same-day delivery but, I am not able to process the order. Tried to connect with the chat people on the application and waited for 2 hours but still, there was no reply. The tagline that you are posting on the application is that same-day delivery that is fake. A customer who was searching for gifts for more than 3 hours wasted time and at last I was not able to place the order. The service is so poor from your (IGP) side. At last, in 30 minutes I made an order from "Ferns N Petals" I Will not recommend this website to someone better order from Ferns N Petals which is the best, easily accessible, and has quick response.

Stay away.items not delivered as committed. No one responds to phone call, messages or emails.more than money you can be sure of disappointment on missing out on ocassions

This is the second time now. They just take the order and never updated the status. And when you start asking for refund they just never respond. Never trust this site. I'll be reporting them to the consumer protection bureau.

A order placed sufficiently in advance for Dhanteras gifting on Nov 9 was not delivered by IGP. However, I received an email confirmation that the item was delivered to the recipient.

Upon checking with IGP, they have the audacity to say we share the POD with you. And voila, the package was delivered on Nov 10 (more than 24 hours after their delivery confirmation to me).

Their tag line of "Light up Diwali with same day delivery" says a lot about what is VS. what they project!

I have used IGP a few times, first time was good, second time I used them order was delivered a day late (still ok) - but the most recent time I placed an order more than a week prior to the delivery date & it was sent in different parts (total of 4 items) one item was delivered on the date requested, one of the items 3 days after the scheduled delivery date - and the last 2 items are either lost, delivered to someone else or not dispatched 9 days AFTER the delivery date. I have contacted the service team and they are honestly useless - twice I've given them all the information & screenshots of order number and the tracking information - and twice they've come back to me saying we can't locate your order with your email address please send your order number - I have lost my patience with these muppets how clear can it be with the order number in the bloody screenshot - if only they bothered to look at the attachments!
Still ongoing and will post a further update (IF or WHEN) the rest of my order is delivered

I ordered Rakhi to be delivered in Netherlands. Firstly they charged so much for delivery, secondly failed to deliver even after 20 days of scheduled delivery date. With multiple emails follow up there customer representatives, they just ignored my email and not providing me the refund of not delivered item. Highly unprofessional. They are not be TRUSTED for international shipments primarily.

One of my product was delivered at the wrong address and the other product's id was not generated. It's been 2 days and still waiting! Diwali is over. Imagine in compensation I get ₹215. I keep calling every hour but no response.

The worst website ever, I have placed an order on 28th nov and today is Dec 6th and they are not able to deliver despite many follow up
They have not provided any solution and I have not clue what is the issue and every time they show they could not deliver. Extreme bad service

Deceived of what they show on their website and what was delivered. Disgusting, Outrageous Shameful!

I feel compelled to share my deeply disappointing experiences with IGP, which have left me profoundly dissatisfied for the second time in recent months.
My first encounter with IGP was through Order Number *******, placed on October 23rd, 2023. Regrettably, the order failed to materialize, IGP acknowledged the issue, offering little reassurance for the future.
Hoping that this was just a one-off, I reluctantly decided to give them another chance, placing Order Number ******* on February 15th, 2024. This time, the order was meant to bring joy to my parents with flowers and a cake on February 16th, 2024, with a promised delivery window between 9:00 AM and 1:00 PM. However, the entire day passed without any sign of the delivery or even a courtesy update.

Such consistent failure to meet basic delivery expectations is incredibly frustrating. IGP's inability to deliver on their promises has severely eroded my trust in their services. Would not recommend this to anyone.

Not getting any response from customer service on my missing items. Don't know what options I have left. These were expensive items as well. Cheap ones were delivered. 5 items ordered and only only 2 cheap ones delivered. No one is making an effort to contact me either

Igp proving worst services now a days. I ordered Rakhi to be delivered in United Kingdom. They charge so much still they deliver poor quality of Rakhi. Photo shown on website are totally different, compared to what delivered. Half of the order (sweets) still missing. It was ordered well in advance n and the delivery date was Aug 22nd. Also when trying to contact them on email with pictures, they are just replying in big scripted Emails but not even acknowledging the main concern, leaving apart providing resolution.

Post writing to the company several times about the poor quality of flowers they send - instead of improving they are becoming worse.

Taped the bottom of the flowers.

Have always been pleased with their service and on-time delivery.
Extremely customer friendly and value for money.
Highly recommended

Overall great experience with placing order till delivery and the product is good too,beautiful!
Just make sure to put realistic image as the vase color is different shade sadly …rest all great

I understand that most of the online delivery agencies in India are frauds. This one is at a different level altogether. I ordered a Heart Bouquet of Red Roses & Ferrero Rocher. This agency wrapped up something with golden-colored paper and placed that as Ferrero Rocher. Really? I sent a video to this agency. Guys, stop this nuisance for sucking money! What did you think that we are all idiots?

I Ordered a rakhi for my brother on 24th august and it was 2 days service, it's 31st now and rakhi festival is gone now, they still haven't delivered yet, no one picks a call or reply to the messages. Worst service I've ever seen. Infact they charged me double for the delivery service even more than the rakhi cost.

It's a very special occasion and you want to give your best to your better half so i ordered a cake from igp. The picture on their website looked very appealing but what I received was a blunder. They just copy designs from other sites but are not able to copy the skill. I am sharing both pics. Decide for yourself. This is my last order from igp. Please avoid ordering from them if you don't want to spoil your occasion and mood

Total items ordered were 7 for Rakhi from UK to India. They delivered 4 and 2 Wrong items were delivered and still other items are pending. Nobody replied the emails, support chat. Tried to call from UK, according to Indian time but phone is on answering machine lots of money deducted but nobody answer.
It is ridiculous.
I am still waiting that somebody will reply and deliver before rakhi.

Im in Bangalore. I ordered two set of evil eye rakhis and a moustache cake for my brothers in Delhi. The rakhis were so pretty in the image. But my bad. They sent only one rakhi with horrible shaped moustache cake. But they sent a normal rakhi with a Ganesha on it. That too only one. Just imagine the state of my second brother who didn't receive the rakhi. How disrespectful it was.
Don't trust them guys. They don't deserve it.

Don't trust this app because i send rakhi but my brother didn't received yet I email to many times But they not give me response

Let it be the app or their services, nothing's is trustworthy. They will never reply when you have any issue with the gift. I had international gift delivery and no one cared, they took a hefty amount from me and never delivered the order on birthday. No one replied to the the emails n no one would care how much we have paid, the experience is not worthy with them. Save your money. Order number - ******* N i guarantee no one will turn up to resolve this too. Worst decision to trust IGP.

I'm from Canada and I had just come across igp for the first time. My delivery was sent on time, and the receivers were really happy. I was notified the whole way went it was shipped and delivered which was amazing! Really happy with the service will use and recommend to others for sure.