I Link Tours has a rating of 4.38 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. I Link Tours ranks 19th among Tours sites.
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I have purchased a few Family Vacation packages from iLink Tours and always had a great experience. Recommend them Highly.
I purchased 5 tickets from NWK to DUBAI in early March. Due to COVID-19 issue, I requested refund of the tickets around end of May. Airline refunded the tickets but travel agency did not refund the whole amount and kept $166.59. Initially they told that agency did not keep it, it is the credit card company who kept. I never heard about this before but none the less, i called credit card company and they said they did not keep it. After 2/3 calls to ilink tours, they admitted keeping $166.59 but said that they are keeping $25.00 per person as service charges which they never conveyed when I did the booking. On top of that, they have not refunded me the remaining amount of $40+ yet.
I have purchased a few Family Vacation packages from iLink Tours and always had a great experience. Recommend them Highly.
My brother-in-law booked through them, told us about their Umrah trip and sent me the itinerary and information. Without hesitation, I followed through and booked with ilink tours. Brother Ali did everything I didn't question the price. They insisted on cash payments for the hotels and services. Never gave a confirmation when payments were received unless you had to call them and email them multiple times.
Ilink tours were patient with my payments because my mother died during the time of me making payments. Here's where the one star comes in.
They rightfully wanted their money, but fail to communicate with hotels on your behalf or refund you the money that the hotels that they would give you.
We get to Mecca our flights have been changed two months prior by the airline. Brother Ali and his boss Waqar did not communicate to our hotel in Mecca that we were going to be coming in a whole day later. Regardless of the time, we still came in a whole day later. So when we got to the hotel if I didn't start speaking, Arabic, they weren't going give us our reservation because we came in past the point of them being able to give us our reservation.
The man at the reception desk asked me why our agency didn't communicate with them when our flights changed two months ago? I told him I don't know and he said let me see what I can do. After standing there for almost an hour and a half they were able to fix our booking.
When I emailed brother Ali asking how he was going to fix this, I got a passive aggressive phone call from Waqar blaming the hotel without taking any responsibility or acknowledgment for their lack of communication. Waqar didn't even offer an apology for the inconvenience.
When I told him, this is unacceptable and there's no reason for him to get spicy with me. He said I was the one getting spicy with him for the fact that he did nothing wrong. I handed the phone to my brother-in-law then they proceeded to speak to each other in Urdu and Waqar's demeanor changed. Offered apologies and a half explanation. Clearly Waqar had no problem communicating with my brother-in-law with respect.
By the time we were leaving Mecca, I got a that my father was in the ICU and had to leave. Waqar and Ali track my flight information but they didn't talk to me about my flight information changing they talk to my brother-in-law, as if he our keeper or something.
When we arrived in Medina, I told the hotel clerk we were leaving early. The man said at reception they would give me the refund for the night that I was leaving as long as my hotel was spoken to through the agency. Before my husband and I left the hotel, I reconfirmed this information with the manager of the hotel.
I've emailed three times to no avail or response from ilink tours. Save your money and go somewhere else that actually respect you till the end of your trip. Not just while they're getting paid and actually talk to you with respect no matter what languages you speak. Because there's a clear difference in how they treated me and my brother-in-law.
Link Tours did an amazing job in getting our packages for Umrah a great success... you couldn't be more happier with their service. This company deserves a 10 star...
They are a brilliant company with amazing staff that are extremely knowledgeable, helpful, and friendly.
I performed Hajj 2016 with my whole family with I Link Tours. One think I would like to mention that I was my first ever Hajj in life, even though my ill mother with me and I was quite confused before Hajj that how I would manage things, but Alhumdullah having I Link Tours, I couldnt face any trouble throughout the journey. Once again think to provide us such a remarkable service.
I was scared to go to Umrah in Ramadan Last Year 2016 with ILink Tours for the last 3 consecutive years with same travel operators to perform Umrah in Ramadan and I am finding ILink Tours services against Ramadan Umrah each year was better than the last year.
I could not possibly thank this I Link Tours give enough services for the superb trip. They give us very superb services on our trip to Umrah in Ramadan.
I am writing this review upon the superb organization of I Link Tours during hajj 2016. All the services as well as transportation, food, and hotel accommodations ilinktours.com offers were AMAZING and the officers and employees were outstanding.
I would recommend everyone to go to ILinkTours.com. We recieved excellent service. I have gone for both Umrah and Hajj and the service we had recieved was beyond our expectations.
I purchased 5 tickets from NWK to DUBAI in early March. Due to COVID-19 issue, I requested refund of the tickets around end of May. Airline refunded the tickets but travel agency did not refund the whole amount and kept $166.59.
Initially they told that agency did not keep it, it is the credit card company who kept. I never heard about this before but none the less, i called credit card company and they said they did not keep it.
After 2/3 calls to ilink tours, they admitted keeping $166.59 but said that they are keeping $25.00 per person as service charges which they never conveyed when I did the booking.
On top of that, they have not refunded me the remaining amount of $40+ yet.
I had a wonderful time in Saudi Arabia with I Link Tours. I went to their tour this past May/June for the first 7 days of Ramadan for Umrah, a total of 10 days. We stayed in Medina and Mecca. The way the trip was flawlessly planned made the experience very enjoyable. The accommodations were close to the masjids and were very relaxed. Instructions of the crowd leaders were understandable. They went out of their method to put up any need, clearly within motivation. I would take a trip with them again, Insha Allah.
International Link Tours is a premium travel agency catering the needs of Muslim Community of United States for religious traveling. With more than a 30 years of experience and offices in New York and New Jersey, International Link Tours offers unmatch...