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  • i Love Glasses

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Overview

i Love Glasses has a rating of 3.63 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with i Love Glasses most frequently mention free shipping, and online shopping. i Love Glasses ranks 166th among Eyeglasses sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • I love Iloveglasses -the free shipping, their customer service, and the corporate culture are all awesome.

Critical highlights

  • Brian answered by saying that they did not to be threatened and cancelled the order.
  • Planning on getting my credit card company involved to get my money back.
How would you rate i Love Glasses?
Top Positive Review

“Genuine and Authentic Website”

Wendy I.
6/15/15

There are many websites are there who are all time in full intention to be fooled their customers by selling the wrong goods to them. But iloveglasses.com is kind of a online shopping website which is very much genuine and authentic and at the same time they are very much concern about the delivery time and condition of the goods at the time of delivery. Every client of it is very much happy about their shipping.

Top Critical Review

“Scam. Stay away.”

irina m.
2/22/17

Stay away from this company it is a scam. No customer service, no e-mails. Very dangerous company. Took my credit card and never heard from them again.

Reviews (62)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) order (20) credit card (5)
Thumbnail of user wendyi5
1 review
0 helpful votes
June 15th, 2015

There are many websites are there who are all time in full intention to be fooled their customers by selling the wrong goods to them. But iloveglasses.com is kind of a online shopping website which is very much genuine and authentic and at the same time they are very much concern about the delivery time and condition of the goods at the time of delivery. Every client of it is very much happy about their shipping.

Thumbnail of user irinam14
1 review
1 helpful vote
February 22nd, 2017

Stay away from this company it is a scam. No customer service, no e-mails. Very dangerous company. Took my credit card and never heard from them again.

Thumbnail of user jaimeb5
1 review
0 helpful votes
January 21st, 2013

I've always had an excellent relationship with iloveglasses. I can't say enough about their customer service. I receive my product faster than any other store I've ever dealt with. The employees are helpful and go out of their way to help you. What a pleasant experience. I know I can rely on iloveglasses for most anything. For the above reasons and many more positive ones I havent't listed, I'll always do business with iloveglasses. The best company I've ever dealt with on-line or off.

Thumbnail of user cindyc130
3 reviews
3 helpful votes
March 22nd, 2017

I ordered frames and they sent me the wrong frames. They told me that they sent me those frames because the ones I wanted were not in stock. Brian Stevenson from this company told me to send them back and he would give us credit for not only the frames but for the shipping also. I had sense enough to require someone to sign for the frames so I know they received them. From this point on it has been emails back and forth from Brian Stevenson and myself. First he said that they had not received the frames and that their neighboring company had gotten and signed for them and they would go over the next day and get them. I didn't hear anything so I emailed him back and he email me telling me that yes they had received the frames and that he would make sure we got the credit. Still no credit so I emailed him again and he then said that there was something wrong between the bank and them and asked for my banks phone# which I gave him and that it would be taken care of within 24 to 48 hours. That is the last I've heard from this scam of a company and of course still no credit. If you chose to do business with this company just know that you will probably get ripped off!

Tip for consumers:
Do not order from this company. They are a scam!

Thumbnail of user erikam13
1 review
4 helpful votes
December 26th, 2014

I purchased a pair of Fendi Sunglasses on Tuesday 23 Dec and some guy called Brian sent me an email from a different mail from the website with muy order number and I also picked an EXPRESS SHIPPING and he is not answering any more I did not receive any shipping confirmation number and they don't answer the phone... seriously this is a fraud I already called my bank to see if there is anything we can DO but I can't understand how this kind of websites do exist!

Tip for consumers:
STAY AWAY!!!!!!!!!

Thumbnail of user fayb13
1 review
2 helpful votes
June 18th, 2014

I also think they are a scam and experienced many of the same things others have mentioned- stalling, delays, not reachable by phone, promises that weren't kept, now I got a picture of the shipping label showing they are coming tomorrow (though I don't believe it) and we'll see. Avoid at all costs.

Thumbnail of user patricks77
1 review
1 helpful vote
October 20th, 2015

Recently I purchased Gant HEWITT Eyeglasses in Black frame from Iloveglasses.com. Very nice people, delivered on time and price was very competitive.

Thumbnail of user mabela5
1 review
0 helpful votes
April 2nd, 2014

Over a long period of time I am searching a specified model of Jaguar glasses. I searched many local retailers for it, but left depressed. Suddenly I saw my friend is wearing exactly that one. After being enquired he told me the name iloveglasses.com, the place from where I bought my third piece of eye gear of Jaguar.

Thumbnail of user jamesj36
1 review
0 helpful votes
January 18th, 2013

The website was very user friendly. I was happy to find that there would be no charge for shipping and it would be here by tomorrow. I had looked at other sites before iloveglasses.com and would have had to pay shipping and wait 2-4 weeks to receive my order. I found what I needed and signed up for an account. I would definately shop iloveglasses.com again and would highly recommend it to others. Thank you iloveglasses!

Thumbnail of user carlosj12
1 review
1 helpful vote
December 2nd, 2015

I ordered frame at the biginning of November and It's now December and no frames. There's no one ever on their "live chat" and no one answers the phone. I had to call my bank to stop the charge from going thru. My advice: STAY AWAY from this site.

Thumbnail of user maggiea3
1 review
0 helpful votes
April 24th, 2014

The collection of iloveglasses is just superb. And once you visit their online site, it will be impossible for you to log out without purchasing anything.

Thumbnail of user maggieh4
1 review
0 helpful votes
March 6th, 2014

FRAUD! I ordered glasses a month ago, they told me they had found the last pair that I wanted and apologized for the delay. They offered a discount, which I never recieved. Then they told me that as they were about to ship, they noticed my frames were damaged. They offered expedited shipping onmy next order. I waited soooo long and they didn't offer anything. I don't think they ever had my glasses!

Thumbnail of user everettp9
1 review
0 helpful votes
March 11th, 2014

iloveglasses.com is the sole place, from where I get my full satisfaction of purchasing branded sunglass in cost effective price, and their service leads me to redirect only to them.

Thumbnail of user stephenh87
1 review
0 helpful votes
December 7th, 2015

Last month I had bought the Rayban Junior 9050 Sunglass and I must say, it’s absolutely amazing. The shades are quite dark and that helps me a lot while I am outdoors. The frame is quite stylish and hardy and suits my personality.

Tip for consumers:
easy to use site

Service
Value
Shipping
Returns
Quality
Thumbnail of user richards102
1 review
4 helpful votes
July 20th, 2014

After reading the reviews, I took a chance and ordered a pair of LaFont sunglasses for my wife. I received email from "Brian Stevenson". Saying they ship in 1-5 business days. Being cautious after reading the reviews, I emailed saying that if they were not shipped on the fifth day I would put the charge in dispute. Brian answered by saying that they did not to be threatened and cancelled the order. He then said that LaFont is slow in delivery and the glasses would not have shipped by the fifth day. I emailed as to why he did not say that to begin with? So far no answer. Stay away.

Thumbnail of user nickm41
2 reviews
2 helpful votes
June 24th, 2013

This place is a total rip-off. Any good review on here I'm sure was either written by them or paid for. CUSTOMER SERVICE WAS HORRIBLE. First they didn't have the glasses I ordered, then promised to send them express, which they didn't, so they were lost in the mail. Additionally when I tried calling, no one would pick up, they would only communicate via email. I even sent them my phone number and never got a response. BUYER BEWARE!

Thumbnail of user elizabethw14
1 review
0 helpful votes
January 18th, 2013

Excellent product lines and super fast shipping. Prices are good, too! I wonder what took me so long to find them? Whatever... I highly recommend giving them a try.

Thumbnail of user felixh29
1 review
0 helpful votes
May 20th, 2014

Those online shopping websites or the places of shopping can survive which remains updated and up grated. In the arena Iloveglasses.com is the most successful one regarding their collection.

Thumbnail of user kenethw
1 review
0 helpful votes
June 11th, 2015

I was looking for Cazal sunglasses but stores were not able to provide it to me but iloveglasses provided me a lot of Cazal sunglasses and choose one and I am very satisfied with their price and delivery.

Thumbnail of user rickp13
2 reviews
0 helpful votes
March 26th, 2013

****Very Poor Customer Service****I ordered sunglasses on March 18 credit card was dinged the same day. Received 2 different confirmations of order received with no ship info. Called 2 different phone numbers on their site but recorder only / no return call received 6 days later. Inquired via email on 3/21 and received a canned response the following day informing shipment would happen 1-5 days. On day 8 inquired again & received a response frames were not in stock and would be avalable in a few days. I cancelled my order. It's impossible to speak to a live person to get a straight answer. I make several purchases every month from various sites & have never run into such poor service. I spoke t a live person@ Georgiashades.com and the same item will be shipped today!

Thumbnail of user quentinp
1 review
2 helpful votes
May 19th, 2011

I ordered D&G sunglasses and am still waiting whether they will deliver or not. Money has been taken of the creditcard but now information on order status. The store cannot be reached by telephone at all. You get an automatic tape that they are experiencing high volume calls but that is all day long and even outside business hours. Live chat does not work and response on email is terrible. I don't trust the store and wonder whether they will deliver...

Thumbnail of user jamiew27
1 review
0 helpful votes
April 1st, 2014

All the varied brands and designs of glasses available only at iloveglasses.com are very much worthy and they will also favorite to all age group of people. Due their wide range of variety we trust that each and every people could find the choice of their own.

Thumbnail of user sherrien
1 review
0 helpful votes
January 22nd, 2013

This company must be fraudulent. I ordered Sunglasses on 12/08/2012 and got an email the next day from another email address stating they noticed the lenses were scratched and wanted me to order another brand. I cancelled the order and was told I would get a cr on my cc in 2 to 3 days. I also questioned the 2nd email address and was told this was the same company. I also has ordered the same pair on 12/04/2012 on onther website NYCoptics.com and the exact same thing happened on they said they noticed the frames were cracked. I am disputing now but sure wish I would have used my AMEX, since they handle disputes easier. Both charges were $109.90, so I'm waiting on $219.80. Do not order from either of these websites.

Thumbnail of user ashlees4
1 review
0 helpful votes
April 24th, 2014

The quality of the spectacles and sunglasses from iloveglasses cannot be compared with any other websites selling eye care products. You can get the products at high discounts and cheap prices.

Thumbnail of user cristinac8
1 review
0 helpful votes
April 28th, 2014

Since, my love of the sunglasses is increased from the early age. After many failure I find, iloveglasses.com which will give me the opportunity of buying one of the most beautiful items which can fulfill every demand of the fashion conscious persons.

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About the business

Largest collection of sunglasses and eyeglasses from the leading designers. We sell Channel, Bvlgari, Gucci, Prada and many more. 100% authentic or your money back.

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