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IMEI-Index has a rating of 4.71 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IMEI-Index most frequently mention customer service. IMEI-Index ranks 10th among Unlocked Phones sites.
Thank You for dealing with my issue promptly the refund was received very quickly as you promised. I wish you luck in your future business. Jigs
I thought your reports are instant. My report details My IMEI number is *******9804478 And my Transaction ID: 0CJ477473X540234A My Receipt No: 3557-9951-6985-0700 Fake site, didn't get any any report just charged me, I've mailed them few times, but didn't get any reply. Doesn't get any worse than this. Stay away!
Thank You for dealing with my issue promptly the refund was received very quickly as you promised. I wish you luck in your future business. Jigs
I use carrier check service working very well, The gays have always iCloud Removal service and Sim Factory Unlock service
Thank you Giorgi. If you need any assistance for unlocking your iPhone, we are more than happy to assist you! Again, thank you for taking the time to share your experience you had with us here.
Glad my phone is not blocked or blacklisted... all thanks to your report. Now I know I need to repair the device
Maurice
Hello Maurice. Can you please send us your transaction ID and IMEI number in private to check it manually? An agent will reply to you asap!
It may look like a simple iPhone IMEI Check service, but their staff is amazing. Not only did they guide me through the whole process and informed me which service I needed (based on what I told them), but they also provided me awesome support after my order. They even provided me feedback for the IMEI Unlock company I wanted to use. Their response time is about 3 minutes, and they provide you a full PDF report, so you can go back and check it anytime you want. Stayed 100% satisfied and they support Paypal too.
Tip for consumers:
If you are not sure of the service you want to use, use their contact form. Based on your needs, they will inform you of which services you should order.
I'm greatful I found this website IMEI Index... Its like the customer rep is always there... really do you guys do anything else besides support customers? It's A++++++++ and excellently aligned to really do the job. Had all the data that was necessary to get my phone unlocked as quickly as possible. Would recommend as I'm a first time user and was too pleased I had to write a review( something I hardly do) lol
Thanx Shavel for your great review!
Very satisfied with their sense of customer service. I have used this service three times and each time have been involved with a human being on the other end. Very good service for a very reasonable price! If you are planning to purchase a used phone from the internet, INSIST on getting an IMEI (aka ESN) number from the seller so that you can verify the condition of the device using IMEI-index! Thank you again!
Tip for consumers:
Hang in there if they haven't lived up to their promised time-frame. Be courteous in your email responses, they are being read by people like you, except with exceptional technical computer skills. You should remember how yourself wants to be treated. Better manners makes for better service ;)
Thank you Justin for your nice words. We are very close to finalizing our script to automate all orders, so no more delays from our end! We really take into consideration the satisfaction of our customers and we are doing our best to keep our Customer Support to the highest quality. Certainly, such reviews as yours, boost our confidence that we are on the right track! Thanks again!
Plenty of details to help you get it unlocked but no links to recommended unlock services or even any information about whether or not they offer this service.
Hello David, thank you for your great review. About the links to an IMEI Unlock provider, you are right. We do not include them to our report, but we provide them when a user asks us to unlock their iPhones. But, you are 100% right, we will implement links inside our form, so anyone can check if their iPhones can be unlocked, how much time it will take and its price. Thanks for your feedback!
I used IMEI Index to check the unlock status of a phone I was planning to sell on eBay. I received excellent service and friendly advice from Zisis, the agent who responded to my request. He/she responded immediately and included more than what I expected in a very nice PDF format. I even asked for advice and he/she was very quick to respond. I am very impressed with the service and my entire experience and I highly recommend IMEI INDEX.
Great sevice! Provided me with more info than I expected. Thank you very much. Carrier and blacklisting, I cloud locking and more.
Thanx David! We are very glad that you stayed satisfied from our services! If you have more questions, just drop us a message!
Company gave me an upgrade because they said it took longer than necessary to get me the report on my phone. But it was still within promised time frame! Amazing.
It is good to know that you stayed satisfied George! Thanx for your review!
I have nothing but good things to say about this company. They were so helpful and I'm very thankful I discovered their services. I highly recommend them to anyone looking to check the status of a phone. Thanks for the great service!
Thanx Chad. Not only you are a Very Happy customer, but we are also very happy as well that we made you happy. A lot happiness right? :P
WELL ALL THIS REPORT, BUT RELEASE IS VERY HIGH COST, I thought it would be reasonable, but it was not so.
ANYWAY YOU FOR THE REPORT THAT STILL did not help much, AS COMPELLING TO KNOW YOU CAN UNLOCK And I knew that if they could UNLOCK.
THANKS ANYWAY.
Just learned my phone is unlocked! Thanks! It took them a couple of hours to do it, but it looks like they really care a lot about getting accurate information.
Thank you Katieb. Now we can provide all those information within 60 seconds!
Initially I had been unhappy with the service provided as I did not receive what I had ordered. I contacted IMEI-Index and received a response from Zisis. Zisis was great resolved my problem in no time. Seems like the information I requested probably went to my junk mail folder so I presumed I had received nothing. Zisis fixed it quickly and provided me with everything I need. I am fully satisfied with the service
Hey Teresa! Thank you for your great comment and I am really happy that you stayed satisfied from our services! You can always contact us if you have more questions, we are always available!
Had numerious issues unlocking my phone. Purchase this service and the team was right behind emailing me making sure all went well... Will difinatelly recommend this company in the future.
Excellent Job Guys. Thanks a Mill!
Hey Sandra! Thanx for your great comment! We are very glad that we helped you and you stayed satisfied by our services! Anytime you might need our help, do not hesitate to e-mail us!
I had a EMEA lock on my Iphone and thanks to imei-index its unlocked now so i can use it with every carrier that i want.
Really good help from Zisis,
THANKS GUYS!
Regards,
Roy
No problem! I am happy that we could help you out and solve your locking problem!
Do not hesitate to use their product. And from a service standpoint, they responded to all my emails within minutes. Walked me through everything. As you all know, this is not the Norm internationally especially!
Thanx Glenn! We want to keep the customer satisfaction above all and I am really happy that we could achieve that with you! :D
I asked for unlock to my iPhone 4S that showed as clean but came out at the end of the process as blacklisted so my unlock process was not possible that way.
However the policy and term I signed for staed no refund in such case Zissis was extremely supportive and got me refunded for the full amount and I am thankful to him.
This is a FAIR team.
Thanks!
Thanx! Always Fair Play!
Felt down that was out $200 to unlock phone but thanks to u guys I'm asking for a refund
Hey Sashane, thanx for your review. I hope that you got refunded!
When my local CDMA provider "kind of" indicated that my iPhone 6 is unlocked, I needed to confirm for sure since I'm traveling to the far east soon where only SIM cards are used. Appreciate the detailed information provided. The report was timely too! I highly recommend this service and appreciate the detailed information provided.
Hey Randy. It is always great to hear such great reviews from our customers!
If the iphone if blacklisted, is it still possible to unlock it?
Hey Briandaa. Yes, certain Blacklisted Network can still be unlocked. You can contact us for more information!
I always worry about dealing with these kind of sites as they usually try to scam you or shake you down for money. Not the case with IMEI-Index! Zisis was extremely courteous, professional and accommodating. What more could you ask for? I highly recommend these guys.
Hey Paul. Thank you for your kind words, which help us to keep our services and support at the highest level! Don't forget, that whenever you have any questions, you can always drops us an e-mail!
I had a few phones that I needed checked, and I got answers for all phones. Except for 2 HTC phones which that was a mistake on my end for not realizing this website was for iPhones only. Despite my mistake, IMEI-Index still did some research for me and provided me with sites that could help with the HTC phones. The service was quick & the information provided for the iPhones was helpful!
Hello Amanda, we will try to implement IMEI Check information for other smartphones as well, but currently we do not support that! I am happy that you stayed satisfied from our services!
Unlocking your phone can be confusing. These folks are NOT confused and are more than willing to share their know how with you. Highly recommended.
Hello George! We are in this industry for many many years! It is good to know that we managed to explain all the unlocking options in a way that everyone can understand!
I really enjoyed the service and level of interaction.
The service was timely, the site had all the information I looked for and if I had any questions about the products staff were available to help with critical information.
Five star rating - very pleased
Thank you Linda!
Gain trust and grow your business with customer reviews.
IMEI-Index is here to help iPhone users find out everything about their iPhones.
We are a group of web professionals who have been in the mobile industry for more than 10 years.
Our goal is to provide our users accurate and up to date information about their iPhones with our iPhone IMEI Check Report.
After many years of involvement in the iPhone world, we found out that things are very confusing for a new user.
It is very difficult to determine exactly the issue of an iPhone and it is a very common thing for an iPhone to have multiple issues, not just one.
This is why we started this service, so you learn all the information of your iPhone.
We are specializing on finding:
1) SIM-Lock Status of an iPhone
2) Network Identification
3) Blacklist Status (Lost, Stolen or pending contact payments)
4) IMEI Replacement (If IMEI/Serial numbers have been replaced)
5) iCloud Lock and Find My iPhone Status
6) Hardware and Technical information about iPhone
7) Warranty Status, Service and Telephone Coverage
Do you have a question? Just contact us and we usually reply within 24 hours.
The whole team at IMEI-Index has almost 10 years of experience with iPhones (And all Apple devices).
During our many years of experience dealing with iPhones, we understood that the main problem of the people we were helping, had a Locked, Blacklisted or iCloud Locked iPhone.
This gave us the idea to use our expertise and knowledge, and help people to avoid purchasing a "Bad" iPhone, and also to help them to identify that is wrong with that iPhone and how to fix it.
IMEI-Index's iPhone IMEI Check service, is able to provide a complete history of an iPhone, which also includes our suggestions for fixing any issues it might have.
Hello Jip. From what I show to your ticket, the refunding procedure is already started. Within the next 1-3 days, you should be able to see the refunded amount to your account. Sorry that we could not successfully fix your iPhone.