• Indeed UK

Overview

Indeed UK has a rating of 2.09 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Indeed UK ranks 26th among Recruiting sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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Negative
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How would you rate Indeed UK?
Top Positive Review

“My go to job searching site”

Karen Z.
6/23/19

This is probably one of the most used site for me when it comes to job searching. There's quite a lot of good vacancies whether it's big business/companies to smaller ones. It's simple to use and some jobs you can apply within the website. You can also set up a profile where you can upload your CV or create one. Although I have to say that sometimes it's a bit repeated so the same jobs keep popping up on each page I go to.

Top Critical Review

“Information never passed on”

Rob H.
1/9/22

Indeed supposedly advertise for my company, they keep freezing my ad and the constant emails say there are cv's to read, but the site wont show them or deletes them instantly, might as well not bother!

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user torstenh5
1 review
1 helpful vote
April 8th, 2021

We had 5 job opportunities advertised on Indeed. Out of the blue, they disabled our account and when I appealed I got a stock response that one of the ads didn't meet their "standards". There doesn't seem any ability to speak to anyone about it. 3 of the roles were for apprenticeships and 2 for sales roles.

I emailed Indeed and asked for the name and contact details of our Account Manager: no response.

We are a reputable firm of financial advisers and have been going for 31 years in a highly regulated industry. We certainly wouldn't treat our customers this way.

Not Happy at all!

Torsten Hart, Future Perfect Financial Solutions Ltd

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Hello Torsten, to explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're likely now experiencing. We would be happy to take a look at your account to see how we can help here. If you're interested, please email us directly at sitejabber@indeed.com.

Thumbnail of user karenz77
7 reviews
3 helpful votes
June 23rd, 2019

This is probably one of the most used site for me when it comes to job searching.
There's quite a lot of good vacancies whether it's big business/companies to smaller ones.

It's simple to use and some jobs you can apply within the website.

You can also set up a profile where you can upload your CV or create one. Although I have to say that sometimes it's a bit repeated so the same jobs keep popping up on each page I go to.

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Thank you so much for sharing, Karen! We are so happy to hear you've had a great experience while using Indeed! If you ever need assistance in the future, please don't hesitate to contact our team directly at sitejabber@indeed.com. We're always happy to help!

Thumbnail of user robh596
1 review
0 helpful votes
January 9th, 2022

Indeed supposedly advertise for my company, they keep freezing my ad and the constant emails say there are cv's to read, but the site wont show them or deletes them instantly, might as well not bother!

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Hello Rob, all accounts and jobs go through our standard reviewing process before they can become fully active on Indeed. This review can happen at any time, even to accounts that have been previously active for a period of time. If you need further assistance, feel free to email us directly at sitejabber@indeed.com.

Thumbnail of user ralpht44
82 reviews
66 helpful votes
October 27th, 2018

This is a good job vacancies website that we use when we're looking to hire for our small business. Simple to use and a good response rate. Will use again.

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Thank you so much for sharing, Ralph! We are so happy to hear you've had a great experience while using Indeed! If you ever need assistance in the future, please don't hesitate to contact our team directly at sitejabber@indeed.com. We're always happy to help!

Thumbnail of user cathyk403
1 review
0 helpful votes
May 2nd, 2023

Just a poor page- no truth to their reviews. Like similar sites, encourages a review function but takes no responsibility for administering it. Poor, irresponsible and badly managed.

Service
Value
Shipping
Returns
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Thumbnail of user bena161
2 reviews
20 helpful votes
January 6th, 2020

I advertised a job on indeed trying to recruit some Taxi Drivers, I stated in the advert that applications would need to be 21 years or over. We did this because for this position they would need to obtain there Private Hire License for Tamworth and to do that they would have to be over 21. This is a legal requirement implemented by the local authority and not us directly. This got my account suspended. I agreed to remove this part to have my account reinstated. Which they did for an hour. Then my account was suspended again. This time its because the applicant would need to obtain their Private Hire License. This is the same as someone advertising for a builder with a cscs card. I have tried to communicate with support who said their decision was final. When i look on indeed there are 100's of job listing exactly the same as ours.

Thumbnail of user alexl336
1 review
0 helpful votes
June 13th, 2019

Madisons Recruitment used indeed free for a year then took the paid approach which we gained benefit from. We used the free service a lot after this and out of nowhere our account was blocked! With no explanation other than we do not have to give you a reason. I do not understand what we had done wrong in anyway! We are a recruitment agency and want to use indeed! Extremely unprofessional to not even explain to a company who has spent previous money and used the service for over 3 years! I want to use again but not sure what we have done wrong as the exact same advert goes to CV library, Jobsite, Monster and multiple free job boards!

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Hi Alex, we have responded to your review via private message. Thank you.

Thumbnail of user jamesh2651
61 reviews
85 helpful votes
December 5th, 2020

This site is one pathetic excuse for a job search site, simply because they couldn't care less about finding you a job. This is a paid recruiting site that ignores your needs in favour of what the paying companies seek. Companies pay Indeed to find employees. Since you don't pay them to find you a job, they don't need to worry about what you want. The search engine has little to do with searching available jobs. It just feeds you job postings that will make them money. For example, I did a search for "parts advisor." Meaning auto parts person. There was ONE job listed for parts advisor. The rest were completely UNRELATED to my search. Everything from nurses, to engineers, to teachers, to cleaning personnel. How are any of these jobs even remotely related to my search term? They aren't. When you look at the employers, they are well known companies (not necessarily good ones) that have loads of money to spend on recruitment. Try to use industry standard search modifiers and the search engine simply ignores them. Also the search engine cannot seem to differentiate between "parts" and "part time"... I suppose this is intentional as well. So if you're looking for a job, you may want to look elsewhere for results. Indeed surely isn't giving any good ones.

EDIT: In response to Indeed... Why should I have to jump through your hoops just to get the correct results for what I search? There are already industry standard search terms and modifiers that almost everyone knows and the fact that you refuse to use them is simply supporting my original review. Also, there is no denial in the response that Indeed is paid to fill positions and couldn't care less about what job searchers are seeking. No excuse. If Indeed were, in fact, trying to help people find a job, then they wouldn't present so many obstacles. By the way, I attached another screenshot using quotes around the words I wanted to appear in my search results, just as you instructed... again, not a single job that contained my search terms, thus proving my point AGAIN! My original review stands as written...

Tip for consumers:
Go elsewhere. They couldn't care less about what you seek. They are only interested in filling positions from the companies that pay them.

Products used:
None... they couldn't show me anything I searched.

Service
Value
Quality
Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Hi James, thank you for taking the time to share your feedback, we are very sorry to hear that you feel like this. It appears that you are doing a general search for two keywords, a search like this will show you jobs where the two words you searched for appear anywhere in the job description of the jobs appearing on Indeed, so there is a chance that they will not be entirely relevant to your interests.
We would advise focusing your search further using quotation marks around two terms like this - "parts advisor". This will ensure your results consist of only jobs where these two words appear next to each other.
You can further refine your search to find jobs that contain these two words in the title with our Advanced Search: https://www.indeed.co.uk/advanced_search, just enter your search terms in the "With these words in the title" box, this should ensure you get the most relevant jobs in your search results as the title of the job will be directly related to your keywords. If you would like us to create some custom searches for you just follow up with us at socialcare@indeed.com, we would be happy to help.

Thumbnail of user simonm328
1 review
0 helpful votes
February 17th, 2022

I had loads of timewasters and never found anyone, I have no problem with indeed for that, as that is the way things seem to be atm. My issue is that I paused the job and then was still getting billed. The amount is small but the principle remains. I am sitting here now after spending valuable time trying to cancel the subscription, and still unsure if I have. There is no contact info and we all know canceling is not made easy because if you get thousands of people overlooking £11 you make a lot of money. I feel this is underhand and would not use or recommend indeed based on this.

Thumbnail of user doritb
Indeed-Support S. – Indeed UK Rep

Hi Simon, thank you for taking the time to leave us some feedback. To clarify, Indeed accounts are self-served if any paid jobs or CV subscriptions are not closed/canceled then they will continue to spend/accrue charges. In addition, Indeed works on a post-pay billing cycle as well. This means that charges that accrue in one month do not get charged until the following. Employers also have the responsibility to ensure they are aware of all accounts they have with Indeed that could possibly also have spending jobs. Please keep in mind that Indeed does not post or create any jobs on the behalf of employers, only account holders have that ability. For your reference as well, here is more information on how to contact Indeed from our public employer help center: https://indeed.force.com/employerSupport1/s/article/207325006?language=en_GB. If you ever need assistance in the future, feel free to email us directly at sitejabber@indeed.com.

Thumbnail of user bobt41
1 review
4 helpful votes
June 25th, 2014

Crap irrelevant searches. Same old jobs day in day out. Recommended jobs are a total waste of time as they seem random. But worst is the bad search which drops anything in your lap it feels like and expired out of date jobs.
Customer service email response is slow and useless giving a crap video of how to do a basic search does not fix your $#*! useless site

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.

Company Representative

Thumbnail of user doritb
Indeed-Support S.
Social Media Client Services Specialist
Typically does not respond to reviews

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