• Indique Hair

Indique Hair

Overview

Indique Hair has a rating of 3.89 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Indique Hair ranks 21st among Hair Extensions sites.

  • Service
    13
  • Value
    13
  • Shipping
    10
  • Returns
    10
  • Quality
    13

This company does not typically respond to reviews

Positive reviews (last 12 months): 85.7%
Positive
6
Neutral
0
Negative
1
9
See all photos
How would you rate Indique Hair?
Top Positive Review

“I love their Hair a lot!”

Elle I.
6/29/20

I got to know about them through one of my friends and she seems to love them so I bought their hair back in January and safe to say that I'm in love with it. The quality is top-notch and honestly, this is the best hair I've tried till now. I've experimented a bit with the hair and still, it is in good condition. <3 If you ask me for the recommendation then I'll recommend you to go ahead and buy the hair without any second thoughts!

Top Critical Review

“Feeling scammed”

Beautiful E.
12/2/22

Took advantage of the Black Friday sale and purchased 18" Kinky Straight clip-ins. What arrived definitely did not match my expectations. Most of the hair is about 14-16" with a few whispy 18" hairs mixed in. To use the hair and not look crazy, I would have to cut those scraggly pieces off. The hair does not take a curl with a curling iron, it's not 100% human hair. The return exchange process is so arduous and complicated that this feels like a scam.

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user ellei2
1 review
1 helpful vote
June 29th, 2020

I got to know about them through one of my friends and she seems to love them so I bought their hair back in January and safe to say that I'm in love with it. The quality is top-notch and honestly, this is the best hair I've tried till now. I've experimented a bit with the hair and still, it is in good condition. <3 If you ask me for the recommendation then I'll recommend you to go ahead and buy the hair without any second thoughts!

Thumbnail of user es387
1 review
4 helpful votes
April 20th, 2023

Good luck In getting them to back up their products if you have an issue. Their frontals matte down and the hair comes out of it. That was my experience and the same for
Two other people I know. My frontal was a matted mess after the first professional wash! The second wash it was so bad that I had to get it taken out! It was installed by a beautician that installs daily cares for the installation's daily! We were total shocked at Indique! I bout my last has from them. My problem was with the frontal only.

Tip for consumers:
Dissatisfied with my support from Indique.

Products used:
Frontal

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlad372
1 review
4 helpful votes
September 14th, 2023

I paid over $600 for my wig. I thought Indique had the best or some of the best quality and apparently either things have changed or I was mistaken from the beginning. I am so disappointed I can't even find words to say. I have to do so much work to make it look decent. I am a hairstylist I specialize in Taking care of peoples units, but this is one of the biggest disappointments I've ever had. Never again.

Tip for consumers:
Sooooooo disappointed

Products used:
Pure wig

Service
Value
Quality
Thumbnail of user monikal38
1 review
0 helpful votes
September 16th, 2020

This hair is honestly amazing. The texture is so soft and smooth. The bundles were perfect length and came in great condition and packaging. The seller even threw in a pair of surprise lashes which were very flattering as well. I definitely plan to order more hair in the future and would 100% recommend to anyone who is looking for a great weave!

Thumbnail of user beverlyg284
1 review
5 helpful votes
June 2nd, 2021

The sea Bali straight lace wig is poorly made and is cheap, however the purchase price is $409. The wig has segments of hair that are an inch or two short compared to the18 inch length. Additionally, one side of the wig has more hair than the other side. I am in the process of requesting a refund wish me luck.

Tip for consumers:
Don’t purchase the cheaper hair products they are poorly made and the hair is horrible.

Products used:
Hair

Service
Value
Shipping
Returns
Quality
Thumbnail of user roslindb1
1 review
5 helpful votes
June 9th, 2022

So I've been using Indique (Pure Collection) for over 10 years now. The last 2-3 times that I've called to place an order the person on the phone I guess in customer client care has been Very rude! And this last time which was about 4 weeks ago I received the Wrong hair. The hair had color in it. I received the hair like 2 days later so I tried to call and explain that I had been sent the wrong hair and my appointment was 2days later so I was needing my hair asap. Well that didn't happen because she was getting smart and trying to act like that's what I ordered. I told her to look at my order history and she could see that I've been getting the same hair for years. I was really upset because I spend a lot of money on Indique hair and I get the BEST which is the Pure Collection. Long story short I don't know if I will order from here again.

Thumbnail of user lesm68
1 review
0 helpful votes
June 6th, 2021

The installation is so good. The stylists are classy, poised, and knowledgeable! They took their time to help me as I conferred with them about the best braiding hair to purchase. The hair quality smelled fresh. I will always come here to make my hair purchases! Thanks, Indique!

Tip for consumers:
100% natural virgin Indian hair texture is so amazing.

Products used:
Pure braiding hair extensions

Thumbnail of user stephaniem3142
1 review
5 helpful votes
March 11th, 2023
Verified purchase

I wish I could give zero stars. So, when I first got the hair it was not in any silk packaging and looked dry and frizzy bit the rep did not get me another product. I had the product installed and got a call for the week follow up and was asked how the hair was. I replied with "the hair is ok." And was told to come to the store for them to look at it. I work as a traveling lab tech so that is extremely hard. I contacted customer service and received an email and told them about the horrible quality of the hair and they insisted it was on how the product was installed. (What does installing the hair have to do with the quality of the hair?)
I let them know that the hair gets matted very easily, is extremely dry, tangles even after detangling. I was told that I needed to go back to the store and have them deal with it. Noone has reached out to me and now I wasted $1200. Do not purchase from them!

Service
Value
Returns
Quality
Thumbnail of user martyana3319
1 review
0 helpful votes
July 18th, 2023

Indique Hair's Deep Wave Hair Extensions are simply outstanding! The pattern is stunning, providing a natural and voluminous look. The texture is incredibly soft and silky, effortlessly blending with my own hair. They feel lightweight and comfortable, making them a joy to wear. Overall, these extensions deserve a perfect 5-star rating

Tip for consumers:
Indique Hair's Deep Wave Hair Extensions are simply outstanding! The pattern is stunning, providing a natural and voluminous look. The texture is incredibly soft and silky, effortlessly blending with my own hair. They feel lightweight and comfortable, making them a joy to wear. Overall, these extensions deserve a perfect 5-star rating

Products used:
Deep wave hair

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanaeg4
1 review
4 helpful votes
March 11th, 2023

I purchased my hair three weeks ago. It has become so matted in the back. I paid $796.00 for my hair and it looks as if it's been in a year and not combed. This was a professional install. I will never buy again. I'll stick with Mayvenn…

Products used:
Hair

Service
Value
Shipping
Quality
Thumbnail of user sierrah37
1 review
0 helpful votes
July 27th, 2020

The Lady who did my hair was so sweet and nice and the vibe of the whole store was just amazing! They helped me with every question that I had and trust me I had a lot of them! I would recommend it to everyone especially the people who are new into the hair industry as people Indique Hair explains everything to me before starting and it helped me in making better choices!

Thumbnail of user sierrac103
2 reviews
0 helpful votes
August 8th, 2023

I am absolutely thrilled to share my exceptional experience with Indique Hair's Frontal Wigs. From the moment I laid eyes on their collection, I was captivated by the sheer elegance and the promise of high-quality craftsmanship. Indique Hair has truly outdone themselves with their remarkable range of frontal wigs, and I couldn't be happier with my purchase.

Products used:
NA

Thumbnail of user gerryc64
1 review
0 helpful votes
July 29th, 2020

I love this Curly Closure. It was used to make a wig. I bleached the knots & the hair. No shedding, tangles or bad smell. I would definitely buy again.

Thumbnail of user jamimab
1 review
0 helpful votes
September 17th, 2023

I've tried everything - BSS hair, alexi express, all these IG stores, even the tiktok brands, but no matter what i try i always come back to Indique. Yes, i want something cheaper, but now i've just accepted that you get what you spend your $$ on. That cheap a$$ hair for 25 a bundle, it's only going to last you 2 weeks and then it's all up in your neck... birds nest! You know what i'm talking about. With this brand, i've been able to reuse my hair for years and bleach, dye and basically do anything I want ot the hair and it always holds us. Just wanted to share so no one else has to waste their $$ on other "good hair" and continue to be disappointed!

Products used:
The Indian Wavy hair 18"

Service
Value
Shipping
Returns
Quality
Thumbnail of user selenaa37
1 review
0 helpful votes
May 16th, 2022

I love everything about Indique Hair. I use this sew in hair extensions from Indique hair for the last 3 years and I can't stop falling in love with every new hair I purchase. These hair are made from 100% human hair and offers the best natural look.

Tip for consumers:
If you are unsure of which brand to choose while purchasing a new set of hair extensions, I suggest you try Indique hair since the services provided are amazing and it is just the perfect store for a first timmers.

Products used:
Curly sew in hair extensions

Thumbnail of user emmyd5
1 review
1 helpful vote
September 9th, 2020

I loved this one so much plus it was helpful! Last time I went to the party i tried Hair Weave as they are said to look pretty natural and they did! You should give them a try too!

Thumbnail of user mahiras
1 review
0 helpful votes
May 26th, 2020

I had a great experience in their store when I was looking for some new hair. The saleswoman was very helpful and offered great advice and tips on hair maintenance.

Thumbnail of user juliaw303
1 review
0 helpful votes
June 22nd, 2023

Indique Hair Extensions are amazing! They blend seamlessly, feel soft and silky, and add beautiful length and volume to my hair. Minimal shedding and a wide range of colors to choose from. Worth the investment!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jettiej2
1 review
0 helpful votes
August 10th, 2020

Absolutely love this clip in hair extensions! The quality of the hair is AMAZING and its very easy to apply/style. Highly recommend!

Thumbnail of user petrsiaw
1 review
0 helpful votes
January 14th, 2021

I just had the best customer service ever! If you know the hair business normally you bought it, that's it, final purchase. Not here I love the quality but I got a bad batch and they totally took care of me

Thumbnail of user annas859
1 review
0 helpful votes
December 2nd, 2020

I cannot say enough good things about these hair extensions. The quality is outstanding, and the attention to detail is remarkable. The human hair used is so soft and luxurious, and it blends seamlessly with my own hair. The extensions are easy to install and remove, and they stay in place all day long. The length and volume they provide are perfect for achieving any hairstyle I desire. I've had countless compliments on my hair since using these extensions. If you're looking for flawless, natural-looking hair extensions, look no further!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ravenj23
1 review
0 helpful votes
May 6th, 2021

I recently got myself a bundle of coil curl clip in hair extensions. They truned out to be really nice and soft the texture is just on point and the length too! Loving Indique!

Service
Value
Quality
Thumbnail of user rebeccam321
2 reviews
0 helpful votes
August 8th, 2018

Love there products will use again in short time price is always a plus for me and so I hope I can get a good deal

Thumbnail of user beautifule
1 review
3 helpful votes
December 2nd, 2022
Verified purchase

Took advantage of the Black Friday sale and purchased 18" Kinky Straight clip-ins. What arrived definitely did not match my expectations. Most of the hair is about 14-16" with a few whispy 18" hairs mixed in. To use the hair and not look crazy, I would have to cut those scraggly pieces off. The hair does not take a curl with a curling iron, it's not 100% human hair. The return exchange process is so arduous and complicated that this feels like a scam.

Thumbnail of user kimberlyr1072
1 review
9 helpful votes
August 20th, 2021

I have been using Indique for over 10 years. I've sent friends and coworkers to Indique. I will not purchase anymore and since my hair looks a mess I'm sure no one will ask me where I purchased it as they always do. I am so disappointed! Not only is the hair such poor quality now (post-pandemic) but I think they know it's not the same. I understand how challenging it was to obtain hair during the height of the pandemic but you cannot charge premium prices when the hair you source is anything but. Secondly I purchased pure curly as always and the curl pattern is more like pure wavy. I hate wavy. Finally, I purchased 16", 18", and 20". I promise you I measured and re-measured the hair. Even though the 18" is measured that way, it is 16" and gone are the extra 2" at the ends of all three. I normally don't have to cut 2" off but I do now because of the horrible split ins but when they're cut I'll end up with two 14" and one 18". I am a nurse so I'm not rich. I pay entirely too much money for this hair and if you haven't purchased Indique pre-pandemic you don't have anything to compare this poor quality hair with. I need another company to purchase from so if anyone has suggestions for me please help.

Tip for consumers:
Don’t do it.

Products used:
I’m still searching

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user indiqueh
Indique H.
Typically does not respond to reviews

How do I know I can trust these reviews about Indique Hair?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Indique Hair?