InkedShop has a rating of 2.79 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about InkedShop most frequently mention customer service, tracking number, and return policy problems. InkedShop ranks 3rd among Tattoo sites.
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So I received my Reaper gloves and they had a small tear in one. I filed a claim and without having to send the old ones back I received a new pair. Wish all returns were so easy. Thank you very much
January 25,2021 I placed an order with this company. I still today have not received any product. I have tried to email customer service about this multiple times but continue to receive an auto reply with "returns" information. I contacted the shipping company as well who told me they have a shipping label generated but never received the products. How about this company give me my money back? They are crooks!
January 25,2021 I placed an order with this company. I still today have not received any product. I have tried to email customer service about this multiple times but continue to receive an auto reply with "returns" information. I contacted the shipping company as well who told me they have a shipping label generated but never received the products. How about this company give me my money back? They are crooks!
Tip for consumers:
Don't bother ordering a thing.
Products used:
Nothing, I never received my order!! No credible response to my email inquiries. No money refunded.
Don't order anything from this company. I ordered over 150.00 worth of clothes and it wasn't good quality 2 of the shirts weren't even completely hemmed(the collar was just raw material). One was even the Right shirt at All and then when I sent it back, I had to PAY 12.63 Shipping and They company didn't refunded me The FULL AMOUNT OF THE SHIRT or The Shipping! It's a Horrible WAY to do Business! They need to be Looked into! Added pics of what it looked like and What I ordered!
Tip for consumers:
DONT USE THEM
I got two pairs of sweat pants with the matching hoodies recently. A shipping label was created the day after I ordered but it says like that for 2 weeks. I contacted customer support via email and they got the items shipped out. They said 2 it's were on back order and would be shipped later. I got 3 out of the 4 items days later. I contacted customer support about the 4 the item and they said it was on back order. It showed up 2 days later. The items seemed in decent quality but one the first day of wearing the sweatpants they started coming apart at the seam. Nothing I couldn't fix with a little hand stitching though! Over all the quality isn't super bad, just not the best. Shipping was really slow but customer service did their job and got my items to me.
Although they carry unique and unusual items, their return policy is borderline criminal. Having spent hundreds of dollars on home decor items and some apparel at InkedShop, I find it appalling that they do not accept returns - only exchanges or store credit. Even on apparel, really? Without being able to try an item on it is impossible to know that your order will fit, is the actual color that is represented, and/or fills the need for which the item is originally purchased. But forget it, even after being a loyal customer for multiple years, there are no refunds, and they don't even pay for return shipping. Once they have your money, it's spent and you aren't getting it back. They make you find other items in their offerings so you can roll the dice buying something else from them that they won't take back. You'll end up having to spend more money on taxes and shipping perhaps multiple times. I recommend going direct to the manufacturer if you like something you see on their site. FYI and one more thing to guard against is their mailing list. I have requested multiple times to be removed from their contact list but I still get DAILY emails from them, many times more than daily in fact.
I've wasted money for the last time with them by ordering a Sullen Art Co. Hat and it doesn't fit properly. So now I'm stuck sending it back on my dime and then trying to find a way to spend store credit... again. No wonder Amazon is crushing it.
Yes,
I ordered a hoodie a while ago and sent an email out because it was too tight on me so I could recieve a size larger. Never got email back.
They don't ship in 1-3 business days like the website says. When you reach out to customer service, no one answers. If you reach out to their social media pages, no one answers. When I finally got my item, I noticed that the hoodie is Gildan which are $12 at any given store. I spent $50 on the hoodie I bought when I could have made it myself for $20 or less. Complete rip off and won't be ordering anything ever again.
Ordered two things back in the middle of November only received one, ordered another two things a couple weeks later got both, but one of the items were completely wrong, i've called about 10 times no one answers, emailed seven or eight times no response. And I'm assuming they want me to pay shipping to send this item back when it was wrong in the first place. Why should I have to pay more money to get the correct item? Customer service is actually bull$#*!
ITEMS ARE FROM SEVERAL DIFFERENT MAKERS. Please keep in mind when choosing what you want from the different brands. That being said, I Have ordered from the site a few times. My 1st dress was too tight and I was given credit to reorder after returning it. All items I've ordered were Good quality. It does take awhile to receive with standard mail so order way ahead if it's for a certain occasion. And I just order a size or two up as a rule when ordering from here now
I bought my pair of emily 315s from here. I was expecting to either not get my order at all or get a bad bootleg in replacement due to the reviews. But I was wrong! I got authentic shoes that came in the demonia packaging. If i wouldn't had immediate ripped it open i would've showed how nice the packaging looked. It also arrived in like 2 days, which is crazy to me! Anyways I will definitely be buying from here again, and hopefully my experience is the same :)
Tip for consumers:
I personally don't think it's a scam site, I had a perfect experience with it :)
Products used:
Shoes
Do not order anything from this company. The clothes looks like something from the dollar store or Wish. It's cheap and looks like it's made for a toddler to wear. My order came in 2 separate deliveries which arrived over a week apart. When the first package came and I saw the quality, I knew I was going to return it so I waited until the second item arrived. Who wants to pay twice for shipping it back? I requested both by email and over the phone to please return my funds to my account. No one replied. I have heard nothing and had to call 4 or 5 times. It was confirmed that my return arrived and finally I spoke with someone. They told me it has to be returned within a week. How is that possible when my order came in 2 separate packages a week apart? They refuse to reimburse me and since the items were returned to them with tags and original packaging they pretty much just stole my money. Horrible company!
Tip for consumers:
They will just steal your money, literally
Products used:
None the products are from the dollar store
Wow I'm really disappointed the leggings I bought were supposed to have a quote on the back of the leg and there was non
And the other pair... well the stitching was horrible you can tell they were made terrible and they won't last me long I wasted 47 dollars on two pairs of leggings that I thought would last me and be good quality considering you usually get what you pay for aand 20 dollars a pair shouldn't have been $#*!ty quality
Never again!
I see these $#*!es been having $#*!ed up customer service for over 7yrs and still haven't gotten their $#*! together. It's been a month and I still haven't received my shipping info. No one answers the phone or my emails. I've been trying to reach someone for 2wks now, never again! Now I have to dispute charges through my bank to get my money, I don't even want the product that I've spent $130 on anymore
Ordered 4 items, received 2 cheapest items. Sent 2 seperate tracking numbers. Other 2 items over 100 dollars and tracking info says awaiting item from merchant. Hasn't updated. Called them lady said she would get back to me after research. No contact back, called 2 times since and emailed asking for refund. No contact back after leaving several voicemails saying I wanted a refund and that I was going to dispute with my bank. They do not answer the phone. I have since disputed with my bank and will tell everyone I know not to order from them. Not a reputable company probably run out of someones house.
Tip for consumers:
Steal your money never ship your items
This business is not to be trusted. We ordered a shirt that didn't fit right, so we contacted them about doing an exchange.
We received a generated email explaining return/exchange policy. We emailed them again, and finally got a real person to speak with us, who said there wouldn't be a problem.
Weeks after sending our return, we got our same package back that had a note saying it was refused.
We emailed AGAIN asking why they sent the package back when they said they'd take it, and they had no explanation for this. They literally said "Weird, we don't know who would do this. Sorry about that."
No further help was offered to us! Don't buy from them.
Too many bad and not enough good reviews for me, no thanks I'll order else where. Most reviews are saying they never received their order
This was shocking service. I never received my item despite waiting 3 months and counting; customer service was lacklustre, took several emails to get a response, which was standard copy/paste & I kept getting handed to different people throughout the correspondence. My tracking number stalled a day into transit and had then been reported as untraceable both by USPS and Australia Post.
Shipping insurance was a joke and I had to fight for my refund voa PayPal dispute and explaining the situation to customer support for a third time.
I will never buy from them again; I wish I had found these reviews first.
I bought a tang top from them over a month ago. I've never received it. I tried to contact the carrier. After a hour of being on hold I was disconnected. I contacted the company twice about either shipping the item or refunding me for the item and have not received a response. I would never order from here again.
Tip for consumers:
Don’t buy from here
Products used:
I never received it
Quick to take my payments but got my shipping address wrong and still am in litigation for my refund,,,
All around greedy shop, customer service sucks absolute $#*!
Their size measurements don't match the product. Large is about an Australian 8. I measured up for leggings to make sure I got the right size but it was not even close. They refuse to refund, won't answer emails, guys just DONT buy from them
Is this even a real company? Placed an order over 2 weeks ago. Shipping label created said ships in 2-3 business days. Two weeks later still hasn't shipped. I've sent 3 emails to what appears to be a non existing customer service dept. No reply, no further contact with me.
I ordered two pairs of demonia boots. One pair the only option was vegan leather, son that's what inordeeed... The second pair there was a leather option that cost more, I upgraded… However they still sent me the plastic version. And then have the nerve to tell me I have to pay to return them. Oh and their "customer service" phone number, they don't answer it.
I order some baby products (two onesies). I got one in the mail. I was confused and thought they forgot the other one. So I sent them a message. They replied a few hours later and told me the other package should be in. I was put off because I assumed they'd mail both at the same time. They were the same thing. That was my only concern. But I am pleased with everything else! It was exactly as pictured.
Ok almost 5 years ago I had the worst experience from Revel Service and said I would never buy from them again and then I found Inked Shop and thought about how much selection they had and I was super excited! THEN... I placed a $150 order and when each item was getting sent from different locations and all had different tracking numbers I knew I had been duped and it took me back to my Rebel Circus and yep they just changed the name! Here it is June 25th and my order from May 20th has still not completed.
I'm not a happy camper about this site. It's not HORRIBLE but I definitely don't like it. I bought a hoodie from them as a gift someone HAD to have and it was like $45 and I found a 20% off coupon as well, which I thought was going to save me some money. WELLLL, the only option for shipping was two day shipping and it was $12.50. Ended up paying $50 for the hoodie, but at least it would arrive super early... I was wrong.
They took the money out of my account immediately, sent me a confirmation number and told me that my package will be sent out shortly. I ordered on a Monday night so I'm thinking with two day shipping it'll get here by Friday at the latest. NOPE. A week and a half later and I still don't have my hoodie. I sent an email stating that I don't see why it should still say "processing" when the money was taken out and the item wasn't out of stock. I used an exclamation point... just one to express my frustration. The next morning I received an email from them saying my package was shipped out and a few hours later I got another email from Eric at customer care saying that my package has been shipped and is in transit... he used an exclamation point as well. I didn't like that.
I'm not happy with them. I felt that his email was sarcastic when I was really upset because I felt that if it was going to take almost two weeks to get an item then I should have another shipping option. Don't think I would order from them again.
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