• InkProducts Inc.

InkProducts Inc.

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Overview

InkProducts Inc. has a rating of 3.93 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. InkProducts Inc. ranks 42nd among Printer Ink sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    9
  • Quality
    18
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
11
See all photos
How would you rate InkProducts Inc.?
Top Positive Review

“Good service”

Mary K.
5/25/22

The products are great. I got myself a CIS and it works good. More than happy to be their Customer. 5 stars guys. Thanks.

Top Critical Review

“Don't buy from them”

Sally S.
1/22/22

I purchased a CISS SYSTEM from ink products.com in 2018 for my new printer. The system never worked right. I am very familiar with working with CISS systems. They did not want to help me resolve my problem. They take your money and that's it. Don't buy from them. Their ink is our quality as well. I tried replacing the chip, replacing the cartridge all at my expense. They did nothing to help.

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user maryk3062
1 review
0 helpful votes
May 25th, 2022

The products are great. I got myself a CIS and it works good. More than happy to be their Customer. 5 stars guys. Thanks.

Products used:
CIS

Service
Value
Shipping
Quality
Thumbnail of user donnae810
2 reviews
0 helpful votes
February 14th, 2024
• Updated review

I have been buying products for 7 years now from them and I would never buy anywhere else. They are extremely knowledgeable on all products and their customer service is the beyond fantastic. They have always been there for me when ever I have had questions. I receive my orders without delay.This Business is definitely the very best! Thank you Ink Products!.

Service that can't be beat!
April 1st, 2022
• Previous review

I have been a customer of ink products for years and have had such fantastic customer service. In the past year I have needed more help than ever before and yet again they were there for me every step of the way without fail. I honestly have never experienced the great service they have given to me. They have a great line of products and printers and know their products extremely well. They are an amazing team and I would never shop anywhere else. Thank you ink products for all your help and patience in your assistance! Your the best!

Tip for consumers:
They matched me up with a printer most suitable for my needs a few years back and it is exactly what i needed. It was perfect for my needs !

Products used:
Pigment ink

Service
Value
Shipping
Quality
Thumbnail of user garyp601
1 review
0 helpful votes
July 24th, 2020

I am a 10 year customer of Ink Products. Saved thousands of dollars over the years in printer ink savings. I print for business, music and educational purposes. I have received only incredible products and support when needed. I know there are others out there, but offer offshore products and support. Ink products is a USA company, and has worked to keep me as a satisfied customer over the years.

Gary P.

Thumbnail of user geneb350
1 review
0 helpful votes
August 12th, 2023
Verified purchase

I have been purchasing ink and ink products for 10 years. They have given me excellent advice on types of printers I have needed for my business. I have had 5 different printers and they have supplied me with ink every time. If I have a problem with printing. All I have to do is shoot an email to them and they always come back with the answer within an hour or 2. Will never change ink suppliers.

Products used:
cis ink kit

Service
Value
Shipping
Quality
Thumbnail of user sallys557
1 review
0 helpful votes
January 22nd, 2022

I purchased a CISS SYSTEM from ink products.com in 2018 for my new printer. The system never worked right. I am very familiar with working with CISS systems. They did not want to help me resolve my problem. They take your money and that's it. Don't buy from them. Their ink is our quality as well. I tried replacing the chip, replacing the cartridge all at my expense. They did nothing to help.

Tip for consumers:
Don't

Products used:
CISS ink system

Service
Value
Shipping
Returns
Quality
Thumbnail of user catherinew903
2 reviews
1 helpful vote
June 3rd, 2023
Verified purchase

Purchased some ink for my Canon Tc-20 from inkproducts and I was so happy to know that their ink is a Quarter of the price than the canon OEM ink and it is identical to Canons ink. Super happy- will continue to buy from them. The ink included syringes and instructions on how to fill the original Canon Mega Tank Bottle.

Tip for consumers:
Awesome people to talk to over the phone- very happy with my purchase

Products used:
TC-20 ink

Service
Value
Shipping
Quality
Thumbnail of user fredb739
1 review
0 helpful votes
December 4th, 2021

I purchased their Epson Sublimation CISS system and it clogged my printer after one day of use. I cleaned the heads and discovered that I had to clean them every day. I was out of town for a week and when I came back, the heads were so badly clogged, even after following all his videotapes, I could not unclog them.
I now notice that their website was revised and there are no indications of any Epson support products. Funny coincidence.

Tip for consumers:
No longer supports previous offerings.

Products used:
Sublimation Ink for Epson Printers and CISS for Epson wf-7720

Service
Value
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Quality
Thumbnail of user ryanm1425
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

I purchased through there e-bay site- I have to say the shipping was supper fast- I had a few questions regarding my wide format printer (nothing to do with their kit; just general questions) they answered all my questions- I refilled my cartridges and it's working great. So far, I am very happy with the overall experience.

Tip for consumers:
Super nice people- Call - they will answer any questions you have.

Products used:
Canon Ta-20 refill kit

Service
Value
Shipping
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Thumbnail of user ivyfbradshaw
1 review
0 helpful votes
November 8th, 2023

I normally don't write reviews as much, but I have to let everyone know that I first bought the CIS to replenish my Canon MB 2320 ink cartridges; unfortunately, due to many errors from other generic inks, I recycled it. Inkproduct.com suggested I buy the MB 2720, compatible with the ink I bought. I did a couple of eBay searches, and I managed to snag one for ten bucks. It didn't print magenta color because the owner had it stored for so long, but it still works. It even has the film and tapes as if it just got out of the box and wasn't used much. With the printer head cleaning I purchased, I am so happy! I am glad I found Inkproduct.com; they are so helpful as well. NEVER buy anywhere else; this company is USA-made and has been in the for many, many years! Thank you very much, Inkproduct.com!

Service
Value
Shipping
Quality
Thumbnail of user fundasercov
1 review
0 helpful votes
June 2nd, 2022

I purchased a refill kit for my hp 902 cartridge about a month ago; I was given it some time to see how it worked. If was super simple to do and it worked from the 1st try. It has been a month now and I have refilled all my cartridges and it is working great. I will continue to buy from them. It's a money saver.

Thumbnail of user samk911
1 review
0 helpful votes
September 8th, 2023

My book on Atomic bombs was published last year in black and white. Several of my friends and book readers wanted color copies of some of the photos. I ordered the set of 8 colors and now reproduce my originals at a fraction of the CANON cost. Several emails to the company helped me install the product. SUPER SERVICE!
Sam Kloda

Tip for consumers:
The Company helped me with my computer. That is NOT their job. BUT they helped me!

Products used:
The 8 Color Package with refillable cartridges.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericm1803
1 review
0 helpful votes
June 1st, 2022

I have been using "Ink Products"' services for several years and have been extremely happy with their ink and refill kits. Recently there was a minor problem with an item I had ordered and upon writing to them, I received an immediate response indicating that a replacement was on it's way to me, sent First Class mail. I couldn't be happier with both their products and prompt service.

Products used:
Ink products

Service
Value
Shipping
Returns
Quality
Thumbnail of user zzairamalena
1 review
0 helpful votes
February 22nd, 2023

I can order products from them, the prices are normal, and the delivery is fast. I liked everything for my first purchase.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dickr53
1 review
0 helpful votes
May 16th, 2022
Verified purchase

I purchased I Cis at the beginning of the month; I received it within a few days (super fast shipping) took me 20 minutes to set it up and it works great. Better than before I think.

Tip for consumers:
Read the instructions carefully and take your time.

Products used:
Mb 2720 CIS

Service
Value
Shipping
Quality
Thumbnail of user dougl319
1 review
0 helpful votes
January 21st, 2021

Could not find HP910 cartridges anywhere for months. Finally saw a you tube video and thought I would give Ink Products refill kit a try. I was really suprised how easy it was to refill all 4 cartridges. You really need to watch a couple videos and once you see how other people have refilled their cartridges, you are all ready to try it yourself. Took me 45 minutes the first time as I learned what not to do but now takes less than 5 minutes per cartridge. Cleanup takes more time than actual filling and it also is very easy to clean the syringes.

Value
Shipping
Quality
Thumbnail of user craigg323
1 review
0 helpful votes
January 9th, 2022
Verified purchase

When my printer ribbon got an air bubble they told me what to do to fix it and I did. Everything worked great for a while and then my Canon Printer crapped out with an error code that had nothing to do with the ink system. I think a chip in the printer may have gone bad. I wanted to continue to use their system of the tanks rather than cartridges in the Canon replacement printed I bought. They told me how to disconnect the unit and install it into the new printer. Everything went fine. I have also found their help videos to be of great value. All I can say is they are A-1 in my book. I am not a person to give reviews, but when I saw how they have been slammed I just had to do something. The only negative I can say is the price of ink is high, but it is high everywhere. Their prices are competitive. The print quality with their ink is absolutely outstanding!

Thumbnail of user eaaun
1 review
0 helpful votes
June 1st, 2022

. Nice re-seter; nicely packed. So far I am very happy with ink products. Got on time and in good condition

Thumbnail of user zanem44
1 review
0 helpful votes
November 25th, 2022
Verified purchase

This company is top notch, so are the systems they build and products they provide. I purchased a Continuous Ink System (CIS) for my Pixma Pro 200. Easy Install, and the ink is most certainly OEM quality. Ink is very reasonably priced and works like a charm. I feel like a complete fool paying for OEM ink after finding this company. This place will easily save you thousands on ink, even if you aren't buying a CIS system. I manufacture my own tabletop card game, and this company is a huge life-saver because ink was a royal pain in my rear-end.

Also, the owner and his wife provide some of the best customer service I have ever received. Easily a 10/10 Star company.

Tip for consumers:
Don’t sell or discard the original cartridges of ink you receive from buying your printer, or any subsequent sets you may have bought. Having extra cartridges for troubleshooting, and microchips can make for a huge help down the road if needed.

Products used:
Ink refill kit, 70ML spare ink bottles, and bought a full Continuous Ink System for my Pixma 200 printer.

Service
Value
Shipping
Quality
Thumbnail of user isabels168
1 review
0 helpful votes
May 26th, 2022

Bought a refilling kit for a Brother printer and it works 10 out of 10. Will buy from them again. Very fast shipping and service.

Service
Value
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Thumbnail of user mikee819
1 review
0 helpful votes
June 9th, 2022
Verified purchase

Purchased a brother station last week. Just received it in the mail. Nicely packed and shipped really quickly.

Tip for consumers:
Good experience

Products used:
Etc

Service
Value
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Thumbnail of user willm200
1 review
1 helpful vote
July 3rd, 2021

Will Merritt
Bought their Ink Refill Kit For Brother Printers That use the LC3011, LC3013 Cartridges. Kit Includes:
1 - 130 ml bottles of Ultra Pro True color ink Pigment Black [ Waterproof ink]
1 - 70 ml bottles of Ultra Pro True color Dye-Based ink Yellow, Magenta, Cyan
1 - Set Of XL Super Size Refillable Cartridges With Resettable COC Smart Chip Installed.
4 - Syringes with refill tips for filling the cartridges.
Includes step by step color photo instructions.
It is simple and easy just fill the cartridge
Our new XL Cartridges hold more ink than any original Brother cartridges.
Also bought extra ink.
Used once and never emptied the cartridge when the printer said cartridge empty.
Tried the really weak instructions, tried calling (no help) bought chip resetter, it doesn't reset their chip.
So basically wasted roughly $200 trying to save money.
My two cents, Don't trust these people anymore. They will say anything to sell you a load of crap that wont work.

Tip for consumers:
Don't Shop Here!

Products used:
CIS

Service
Value
Shipping
Returns
Quality
Thumbnail of user yeimaruw
1 review
0 helpful votes
November 16th, 2021

I bought a refill kit from them for my hp about a month ago, I have to admite that I was a little skeptic at 1st. When I received the kit a read the instructions carfully and followed them to the letter. Amazing, it actually work. Will be buying from them again.
Great product.

Tip for consumers:
Read carfully and take your time refilling.

Products used:
Refill kit for hp 910

Service
Value
Shipping
Quality
Thumbnail of user stevef292
2 reviews
1 helpful vote
November 26th, 2023

I was looking for a high quality refill ink kit as an alternative to the high cost OEM product. It's important to know your source as there are many 3rd party ink suppliers in the market, the vast of majority offshore companies with sketchy quality control and production standards. I came across InkProducts and saw mostly great reviews from VERIFIED buyers which is the only way to avoid an unscrupulous sellers stacking the deck. What I found with InkProducts was a complete ink refill system built around their CIS retrofit kit. It mimics, and does it very well, ink tank photo printers. I had previously owned an Epson L850 tank printer that was a workhorse for 7 years until the main board finally failed. I replaced it with Canon's Pixma Pro 200, a superb photo printer utilizing 8 color cartridges that produce phenomenal prints up to 13x19 at 4800 x 2400 dpi. You won't get these great results at a cheap price and I was burning through the Canon CLI-65 color ink cartridges at a rate where I was replacing all 8 every 4-5 weeks at roughly $150 plus tax.

So the challenge was finding a high quality replacement ink that renders images equal to the oem products and I was looking for a reliable US based manufacturer/supplier who has a track record of good customer support, and very high ink quality product. Based on my past tank printer experience I found an opportunity with InkProducts CIS system to upgrade the Canon Printer. The install is not complicated and IP provides excellent step by step instructions that complement the YouTube Video. It takes some patience and it will require removing the Canon cartridge chips and moving them to those provided with the CIS system. Again none of this is difficult so long as you take your time and follow the instructions. Everything you need is provided. After several months of use it performs flawlessly and at this point exceeds every expectation I had at the beginning.

Ink quality is not an afterthought by any means, the color rendering is precise and vibrant using premium photo papers. I shoot mostly BW portraits and am completely satisfied with the results. Frankly, I was unable to tell the difference between a photo printed with OEM Canon and InkProducts ink.

All this doesn't come without a hiccup or two. Following the conversion, the printer and app is no longer able to display ink levels as the chip is not reprogrammable but the tanks are opaque and easy to see but it does require you pay attention. Clearing the error messages is covered in the instructions. The top cover remains in a somewhat open position with a stop and jumper is provided that once inserted tells the printer it's closed. You lose the clean linearity of the printers aesthetic But for the user focused on the end results the InkProducts CIS system and inks expands the Pixma Pro 200 capability and potential. For me, it was money well spent and I would highly recommend InkProducts to others.

Products used:
Continuous Ink Supply Upgrade Kit and sellers replacement inks.

Service
Value
Shipping
Quality
Thumbnail of user michaelk3866
1 review
0 helpful votes
April 10th, 2022

I purchased a double set of cartidges, with toner, for my Canon mx922, my first aftermarket experience.

I installed the second set in my girlfriend's mx922 after 4 months. Unfortunately, the yellow cartridge was bad and had to be replaced, but this wasn't discovered until installed, well past the 30 day warranty. They insisted I pay for it, which I did, even though it was one of two sets purchased. Did they expect me to fill and test both sets of cartidges upon arrival? Unreasonable, and unfair too.

InkProducts.com live support is spotty at best, and if it's a slow day, this family business closes its doors early.

Contrast this with my experience of Precision Colors. One of the cartridges in the new set was bad, and even though the '30 day' had expired, they mailed me the replacement without charge.

I use Precision Colors now for carts and ink-I believe their ink is better quality, and they have greater product integrity; check out their website for a very honest product description.

With InkProducts.com, there have also been a number of issues affecting their CIS systems. If you are considering it, be aware of the issues in the various reviews.

Thumbnail of user haroldw31
1 review
1 helpful vote
October 24th, 2017

I received the new chip sets for my WF 3640, installed them and the printer is working great again. Thank you very much, I thought I was going to have to buy a new printer. I can't believe how the printer manufactures do people after buying their products. You do a great service for people. You save me a lot of money in printing expense. Just want to say how much I appreciate you working with me on the phone to figure out the problem. Thanks again,
R. S

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About the business

Ink cartridge refill kit, chip re-setter, continuous ink systems, refillable cartridge

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