Insani24.de

I was treaty like a stupid people! How is possible to mock a client? Try them and you will understand!
I've made an order ( W*******-big mistake) and after 5 days in which I had no sign from them, I sent an email asking to be informed about the delivery. I received an answer: sorry, one of the items you ordered are not in stock and you have to wait 2 or 3 weeks! It was about 2 pieces for a heating system in my apartment, so I asked them to send me ASAP the piece they have. And they send me the item: by ordinary mail, instead DHL Premium for which I've payed for! There are more than 2 weeks from the payment! And I'm staying in a cold house because of Insani! The pack comes after 17 days and... surprise: in the pack was only 1 piece, not 2 as was the payment for! They take the money for 2 and delivered 1! With payment for urgent delivery(DHL Premium) they send it by ordinary mail.
It's difficult for me to understand how they think and why they mock me! For me it was the last time I make an order at this company! Worse? Maybe exist, but "Insani24.de" are in "top"! You pay something and receive less! Good job for " Insani24.de"! But is a Police affaire! And court affaire!