• inSpa

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Overview

inSpa has a rating of 4.89 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. inSpa ranks 142nd among Spas sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate inSpa?
Top Positive Review

“Treatments were heavenly”

Lisa M.
10/13/23

Treatments were heavenly, and the atmosphere was serene. I left feeling completely relaxed and rejuvenated.

Top Critical Review

“Worst spa that exercises the worst business practices and lack of ethics.”

S K.
7/21/21

Inspa is the worst spa you will encounter. On the surface, it appears to be a well run business; however, they employ horribly unethical practices and the staff are not trained on their own policies, leading to conflicting information, cancelled appointments, now they require to keep your card on file but can not assure their safety and security practices, and they have canceled my appointments and mischarged me and being a member, they have not refunded my membership which they still owe. Worst spa in the region, please save yourself the headache of dealing with this incompetence and poor business ethic.

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user lisam5788
1 review
0 helpful votes
October 13th, 2023

Treatments were heavenly, and the atmosphere was serene. I left feeling completely relaxed and rejuvenated.

Thumbnail of user kristib4
1 review
1 helpful vote
June 7th, 2013

Very friendly they took care of us in a timely manner and I enjoyed going there. Thank you for the excellent pedicure. Felt so relaxed and pampered getting my treatment!

Thumbnail of user katew16
1 review
1 helpful vote
April 28th, 2013

I felt extremely pampered and relaxed after my signature massage. Very friendly and professional staff. Plan to visit once a month going forward.

Thumbnail of user joannh2
4 reviews
7 helpful votes
Thumbnail of user jordanl9
1 review
1 helpful vote
May 24th, 2013

Tammy did an outstanding job. First, she greeted me warmly and gave me some tips in nail art. Love it so far!

Thumbnail of user ambert5
1 review
1 helpful vote
July 7th, 2013

Natalia was awesome. Great personality and very customer friendly! You know, I so love the aesthetistician, staff, and front desk ladies here!

Thumbnail of user clarec13
1 review
1 helpful vote
May 24th, 2013

I appreciate Winnie, who takes care o me every time. Great pedicure! Kind and professional! Thanks Winnie!

Thumbnail of user jocelynl5
1 review
1 helpful vote
May 24th, 2013

I saw Natalie and she does an excellent job and is very timely. One more thing, my husband loves the chairs and he won't go to any other location.

Thumbnail of user peggyh5
1 review
1 helpful vote
June 7th, 2013

Charlene always does a wonderful job. That is why I keep coming back. I like the spa and the people around there.

Thumbnail of user josier1
1 review
1 helpful vote
May 4th, 2013

Jacklyn is wonderful. I will be back later this month. She's one of the awesome staff in the business. Keep it up, girl!

Thumbnail of user mariag28
1 review
1 helpful vote
May 13th, 2013

I have always enjoyed going to inSpa. Everything is always wonderful. Love the people there aside from the quality service.

Thumbnail of user glennisr
1 review
1 helpful vote
May 4th, 2013

I think it was Anna who did my eyebrow wax. She was great and I would use her again. Everything went well. Great people!

Thumbnail of user dottied
1 review
1 helpful vote
June 7th, 2013

Wax is really comfortable here. The staff who attended to me was also very quick and didn't apply do many wax strips. I will for sure be going back to her for all my future waxes or other treatment I might have.

Thumbnail of user janf9
1 review
1 helpful vote
June 8th, 2013

I love Hannah. She always does an excellent job and never hurts my feet. I always get compliments on the color and cut of my nails. And Hannah doesn't talk incessantly. She lets me relax and talk if I want to.

Thumbnail of user sk586
1 review
0 helpful votes
July 21st, 2021

Inspa is the worst spa you will encounter. On the surface, it appears to be a well run business; however, they employ horribly unethical practices and the staff are not trained on their own policies, leading to conflicting information, cancelled appointments, now they require to keep your card on file but can not assure their safety and security practices, and they have canceled my appointments and mischarged me and being a member, they have not refunded my membership which they still owe. Worst spa in the region, please save yourself the headache of dealing with this incompetence and poor business ethic.

Tip for consumers:
Horrible spa

Service
Value
Quality
Thumbnail of user theresias
1 review
1 helpful vote
May 20th, 2013

Brandon was excellent! One of the best massages I have ever received. He is highly recommended. Thanks, Brandon!

Thumbnail of user margerye
1 review
1 helpful vote
April 28th, 2013

Andrea did a pedicure for me and my mom who is 86 years old. Andrea is very gentle and very sweet to my mom. Andrea is what makes having our nails done a wonderful gift. Andrea is great and feels like a friend.

Thumbnail of user samanthak3
1 review
1 helpful vote
June 7th, 2013

Jennifer did an excellent job. I did not have as much redness as usual with a waxing. Terrific and friendly experience as always. Who wouldn't like to come back?

Thumbnail of user carlas10
1 review
1 helpful vote
May 4th, 2013

I want to see Corey for a deep tissue massage. He is amazing. Very informative and a great resource. I saw him initially because my regular LMP was out of town and I had a gift certificate and I keep returning!

Thumbnail of user serenar
1 review
1 helpful vote
May 4th, 2013

Not the usual spa experience. I love Yolanda. She is the best! I love her gentle touches... magic hands!

Thumbnail of user eileeng3
6 reviews
16 helpful votes
October 31st, 2013

Amazing experiences here the first time and times after. Quick and professional service and I like Charlene the best. Owesome place for relax.

Thumbnail of user haleye
1 review
1 helpful vote
May 24th, 2013

Melissa was very knowledgeable about her products and everyone was very friendly. I always receive wonderful treatments every time!.

Thumbnail of user gladysp
1 review
1 helpful vote
June 8th, 2013

Miracle-Star is an amazing esthetician! I cannot say thank you enough, for how fabulous my brows look. I will definitely book again and again and again!

Thumbnail of user jackiec14
1 review
1 helpful vote
June 12th, 2013

Nina is amazing! I typically see her at InSpa Issaquah, but travelled to Bellevue Square just to see her. She always gives me a meticulously perfect mani/pedi. Not to mention, she is so nice.

Thumbnail of user cecileb
1 review
1 helpful vote
May 24th, 2013

I would recommend the Spa to others for massage and waxing services. I look forward to experiencing a facial.

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About the business

Visit us at any one of our 9 locations! Washington spas: Bellevue Square (425) 372-7650 Factoria Mall (425) 372-7655 Issaquah (425) 372-7662 Mill Creek Town Center (425) 967-8715 Redmond (425) 406-6350 University Village (206) 430-5099 Woodi...

Business History

SoftwareKing has been a legitimate Microsoft reseller for the last 10 years. We pride ourselves in quality customer service and providing our customers the best prices on Software hence, our Low Price Guarantee. We are available from 7 am - 4 pm PST Monday - Friday.

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4.9
28 reviews
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