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iPostal1 has a rating of 4.6 stars from 3,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
My experience with iPostal1 has been very easy and convenient. It's ideal for remote businesses that need a mailing address. It's been the perfect solution to fulfill our business needs and the Vancouver downtown location is very convenient to get to.
Customer service solved my issue with the best attitude. And act fast to solve the issue
Hi Jessica,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
My overall experience has been OK. I am still getting used to your terminology and charges.
Hi Edward,
Thanks for your review.
Please remember, if you have any questions, our Customer Service is happy to help. You can contact us Monday-Friday 9am-8pm ET via chat, email, or phone.
Sincerely,
IPostal1
So far so good"………………………………………………………………………………………………….
Hi Marnita,
Thanks for your review. We appreciate the positive feedback.
Sincerely,
IPostal1
Very helpful and pleasant surroundings. Very convenient also! If your looking than look no more, this is the place
Hi Richie,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
I've had different accounts with you for years and everything has worked fine
Hi Laurence,
Thanks for your positive review and for being a valued customer.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Very Good! No Complaints.This service is very good at my pickup point.
Hi Daryle,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
So far things are going great. I haven't gotten everything up and running yet so I have not had the full experience. Great job so far.
Hi Carlita,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
The TEAM is very professional. Perfect for Me. Love the system of email notification when a package is in store.
Hi Victor,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
The registering process went smoothly. I've received notifications when my mail has been received.
Hi Jack,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
I don't like that the app made it seem like the only options available to me was to use the notary public option via the web (at the cost lf,$25) when in reality you can simply go to the location and present your iD and signature to confirm identity totally for free
Hi Gabriel,
Thanks for your review.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for your mail center to accept mail on your behalf. Most Customers find this process to be fast and easy.
As stated on our FAQs page, some mail centers are able to approve your 1583 form in-store, removing the need for a notary; however, if they do not, you are asked to use an online notary service to get your form notarized, for which you are charged a fee of $25. The use of the online notary helps to protect both you and your mail center from fraud.
Most customers find our app easy to use, and we want you to have a great experience using it to manage your mail as well.
Our Customer Service team will be reaching back out to follow-up and fully assist you.
Sincerely,
IPostal1
I enjoy having cheaper insurance due to the address provided.
Hi Michelle,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
Great service. Convenience. Very responsive to customer concerns
Hi Ibrahima,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
1postal is great for personal or business mail and address. My family address is protected now and makes doing business easier.
Hi Arronomix,
Hanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
Two pieces of mail received to date as we are having difficulties with USPS getting their order to forward straight. No surprise there. IPostal is performing just as we hoped, thanks!
Hi Boo,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Good. I only had the mailing system for a few months. When mail start coming to my box I will let you know.
Hi Sean,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Everything has worked as expected.
The only thing that can be improved is the App. It is too simple and doesn't have the same functionality as the website.
Hi Wouter,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Most customers find both our website and app easy to use.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
It's good to have a virtual address if you plan on having a business
Hi Curtis,
Thanks for your positive review.
Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1
No problems and hassle free. Exactly what I want. Thank you!
Hi Jason,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
I didn't use it and I am trying to get rid of it but I don't know how
Hi Danielle,
Thanks for your review.
You can cancel your account at any time through your mailbox settings.
Our Customer Service team will be reaching out to fully assist you.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at service@iPostal1.com and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at service@iPostal1.com or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at service@iPostal1.com about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.
Hi Rowe,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1