Iprimus

I hav been a very long time customer of Ipriums. I get no benefit for it, instead their customer response time is becoming worse than ever. The staff answering the phone are polite enough however it takes forever to get someone on the phone.
The website says contact a live chat service. In last one year I have never managed to get anything resolved on chat because invariably there is no one availale o chat. Why advertise it if no one is available? The phone support is available only during business hours.
Since the morning I have called them twice to activate the internet. It has not happened.
In thepast the donload speed has been extremely slow and I was advised to buy 24 hrs technical support for a fixed amount annually to ensure I got the best svice. I didn't and instead made a complaint. The slow speed has been resolved since then.
I have a feeling they are trying to sqeeze me for more money.
Anyone else expriencing similar issues?

Iprimus is a major third party advertiser through many competition websites such as daisydeals.com and aussiefreebies.com and their 1300-number is attached to "you've won a Gift Card call this number" and "you've won 3-5 lovely gift cards" "call this number now"! DONT CALL THE NUMBER. DO NOT SIGN UP TO IPRIMUS! They straight up lie to your face saying it must be YOU who made the error and that their number is not provided as they Do NOT give away gift cards or electronic prizes! Their number is attached to EVERY one of these sites winners emails and they refuse to give you anything but ATTITUDE!
I can't stress enough how much time, effort, data use and mobile credit they waste with these prizes with IPRIMUS that you can NEVER WIN.
The Department of Fair Trading will be hearing about this deceptive third party advertiser!

Cant rate it as it won't pass my virus checker to see if it works but there sight says they are always up to date so you can find your old passwords. Or can also find it remotely to another computer you own if away.
They don't answer emails and even one I sent asking if they had phone number, often if no phone number the business is suspcicous.