This website seems to be closed. Find similar businesses
  • Irisruby

Irisruby

Overview

Irisruby has a rating of 3.4 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Irisruby ranks 2413th among Women's Clothing sites.

  • Service
    10
  • Value
    24
  • Shipping
    24
  • Quality
    24

Proactively asks for customer feedback

Instant Feedback

643 reviews

How would you rate Irisruby?
Top Positive Review

“Thank you”

Susan U.
1/4/21

Thank you. I hope using a prepaid credit card in the future will be accepted. I love your products and would like to buy more.

Top Critical Review

“I'm a first time buyer”

Sandra E.
2/22/21

I'm a first time buyer. (I saw your advert when playing on Trickster) Your website said there was a 10% discount for first time buyers, but your system refused to accept the code IR10 as per your website top flag. I have still completed my first order but feel cheated! Also, nowhere could I find your policy on returns. If you are shipping from US I trust there will be no customs to pay for UK customers? Thanks in advance for your reply...

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user michelleb2335
1 review
0 helpful votes
March 5th, 2021
Verified purchase
• Updated review

Overall, the whole process was satisfactory. I am very happy with my purchases and will deinately use iris ruby again. Checking out was difficult when I had to go back to cancel an item that I ordered twice in error. Also I couldn't get the first time buyer discount as it didn't recognise the code. I was pleased to get the £15 discount for spending more than I intended.

Reason I chose this business:

I liked the styles.

Reason I chose this product:

They were different.

Value
Shipping
Quality
Checking out was difficult when I had to go back to...
February 23rd, 2021
Verified site experience
• Previous review

Checking out was difficult when I had to go back to cancel an item that I ordered twice in error. Also I couldn't get the first time buyer discount as it didn't recognise the code. I was pleased to get the £15 discount for spending more than I intended.

Thumbnail of user mariau238
1 review
0 helpful votes
February 25th, 2021
Verified purchase
• Updated review

What's with the huge postage fee, ridiculous

Reason I chose this business:

Looked good

Reason I chose this product:

Thought the quality looked good I thought I was buying knitted items

Service
Value
Shipping
Quality
What's with the huge postage fee, ridiculous
February 14th, 2021
Verified site experience
• Previous review
Thumbnail of user sandrax131
1 review
0 helpful votes
December 15th, 2020
Verified purchase
• Updated review

Pass

Reason I chose this business:

The products looked good on pictures

Reason I chose this product:

Same as above

Service
Value
Shipping
Quality
Nice and easy
December 7th, 2020
Verified site experience
• Previous review
Thumbnail of user laurab2110
1 review
0 helpful votes
January 30th, 2021
Verified purchase
• Updated review

Great choice, easy web site to use,

Reason I chose this business:

I liked the unusual designs

Reason I chose this product:

Lovely colours, what made it for me was the design being all around, not just at the front like most tops

Value
Shipping
Quality
Great choice, easy web site to use
January 22nd, 2021
Verified site experience
• Previous review
Thumbnail of user carolu206
1 review
0 helpful votes
March 7th, 2021
Verified purchase
• Updated review

Very good thank you

Reason I chose this business:

Liked the look of items

Reason I chose this product:

The were very pretty

Value
Shipping
Quality
Very good thank you
January 20th, 2021
Verified site experience
• Previous review
Thumbnail of user melissan400
1 review
0 helpful votes
January 15th, 2021
Verified purchase
• Updated review

Description of garment
Stripes means straight lines
Pattern is colourful and leaves and flowers there are no straight lines.
Garment was multicolour patterned as illustration!
Rather lightweight.

Service
Value
Shipping
Quality
Description of garmentStripes means straight linesPattern...
January 6th, 2021
Verified site experience
• Previous review

Description of garment
Stripes means straight lines
Pattern is colourful and leaves and flowers there are no straight lines.

Thumbnail of user kathleenr531
1 review
0 helpful votes
December 15th, 2020
Verified purchase
• Updated review

EAsy to use website, kept informed about delivery

Reason I chose this business:

Liked the product

Reason I chose this product:

Nice colour, unusual design

Value
Shipping
Quality
EAsy to use website
December 6th, 2020
Verified site experience
• Previous review
Thumbnail of user lindah2166
1 review
0 helpful votes
February 7th, 2021
Verified purchase
• Updated review

I love that your styles are unique to you, the materials and colours and the quality of the garments I received was verygood

Reason I chose this business:

My eldest daughter said that your styles, colours and garments may suit you. How right she was. I am delighted.

Reason I chose this product:

For above reasons.

Value
Shipping
Quality
I love that your styles are unique to you, the materials...
January 30th, 2021
Verified site experience
• Previous review

I love that your styles are unique to you, the materials and colours

Thumbnail of user pamelaj479
1 review
0 helpful votes
February 11th, 2021
Verified purchase
• Updated review

Good

Reason I chose this business:

For the lovely colours and part

Reason I chose this product:

I needed cheering up

Service
Value
Shipping
Quality
Very good
December 27th, 2020
Verified site experience
• Previous review
Thumbnail of user bettyc473
1 review
0 helpful votes
December 24th, 2020
Verified purchase
• Updated review

The clothes are unusual, quirky and reasonably priced. I have enjoyed the experience so far. Looking forward to trying the items on.

Reason I chose this business:

The website appeared on my I-pad

Reason I chose this product:

I lie quirky clothes and those it the bill

Value
Shipping
Quality
The clothes are unusual, quirky and reasonably priced
December 11th, 2020
Verified site experience
• Previous review

The clothes are unusual, quirky and reasonably priced. I have enjoyed the experience so far. Looking forward to trying the items on.

Thumbnail of user donnae419
1 review
0 helpful votes
January 25th, 2021
Verified purchase
• Updated review

All ok apart from discount code for 10% off did not work.
Also think shipping cost is high.

Value
Shipping
Quality
All ok apart from discount code for 10% off did not...
February 14th, 2021
Verified site experience
• Previous review

All ok apart from discount code for 10% off did not work.
Also think shipping cost is high.

Thumbnail of user lisaz315
1 review
0 helpful votes
January 16th, 2021
Verified purchase
• Updated review

Nice stuff

Value
Shipping
Quality
Nice stuff
January 8th, 2021
Verified site experience
• Previous review
Thumbnail of user anitaw238
2 reviews
0 helpful votes
December 17th, 2020
Verified purchase
• Updated review

I found the whole shopping experience efficient and the parcel arrived quickly. The articles are OK, although they look slightly better in the catalogue. In terms of price/quality I am ver happy, though.

Reason I chose this business:

Came up on computer

Value
Shipping
Quality
I think the shipping is expensive
December 9th, 2020
Verified site experience
• Previous review
Thumbnail of user maryl1726
1 review
0 helpful votes
December 16th, 2020
Verified purchase
• Updated review

All good

Reason I chose this business:

Because it all looks really lovely

Reason I chose this product:

It is what I wanted for a gift

Value
Shipping
Quality
Very clear
December 7th, 2020
Verified site experience
• Previous review
Thumbnail of user donnae384
1 review
0 helpful votes
January 30th, 2021
Verified purchase
• Updated review

First time shopping with you so hope all goes well. Love a lot of your items

Reason I chose this business:

The products were a bit different

Reason I chose this product:

Again I liked the quirkiness of the product and after it arrived I liked the look and the feel of the material

Service
Value
Shipping
Quality
First time shopping with you so hope all goes well
December 10th, 2020
Verified site experience
• Previous review

First time shopping with you so hope all goes well. Love a lot of your items

Thumbnail of user alexw679
1 review
0 helpful votes
December 24th, 2020
Verified purchase
• Updated review

Taking a leap of faith as not ordered here before - the site seems good and easy to navigate - we shall see how well the products turn out!

Not received the order yet - hoping that it will come soon for my granddaughters!

Reason I chose this business:

Look bright and pretty

Reason I chose this product:

For my granddaughters - one is very anorexic - so wanted something to make her feel happy and smile! And get better!

Value
Shipping
Quality
Taking a leap of faith as not ordered here before
December 16th, 2020
Verified site experience
• Previous review

Taking a leap of faith as not ordered here before - the site seems good and easy to navigate - we shall see how well the products turn out!

Thumbnail of user elizabethr969
1 review
0 helpful votes
December 17th, 2020
Verified purchase
• Updated review

Found the checkout page a bit confusing. They sent me an email saying I should have received my order, which I hadn't, but when I replied to that as suggested, the response was that I hadn't waited long enough! I was happy to wait, as it was not a long time, but it was their email which led me to expect the item sooner, which confused me. I suggest that you do not raise false eapectations, then people won't be disappointed.

Reason I chose this business:

Because I loved the message on the item.

Service
Value
Shipping
Quality
Found the checkout page a bit confusing
December 3rd, 2020
Verified site experience
• Previous review
Thumbnail of user ruthd383
1 review
0 helpful votes
January 25th, 2021
Verified purchase
• Updated review

First time on site. Good

Reason I chose this business:

I had never heard of Irisruby until it popped up on my tablet

Reason I chose this product:

I thought it looked very attractive and then the price was very reasonable.

Value
Shipping
Quality
First time on site
January 18th, 2021
Verified site experience
• Previous review

First time on site. Good

Thumbnail of user buzzf
4 reviews
0 helpful votes
December 17th, 2020

I believe that the majority of people will be satisfied by the possibilities this marketplace offers. I will order again once the need will arise.

Thumbnail of user donnaf679
1 review
0 helpful votes
January 5th, 2021
Verified purchase
• Updated review

Easy to use website, easy to order and prompt delivery.

Reason I chose this business:

Saw an advert and fancied something different!

Reason I chose this product:

Fancied something different and quirky!

Value
Shipping
Quality
Easy to use website
December 22nd, 2020
Verified site experience
• Previous review
Thumbnail of user janetc598
4 reviews
0 helpful votes
February 8th, 2021
Verified purchase
• Updated review

I have now received one item of two from my order. I am going to query the current status of the other item.

Reason I chose this business:

An advertisement that caught my eye.

Service
Value
Shipping
Quality
I have just placed my first order which was comparatively...
January 29th, 2021
Verified site experience
• Previous review

I have just placed my first order which was comparatively easy. I will only be able to comment further once I receive my parcel.

Thumbnail of user dorothyt280
1 review
0 helpful votes
February 18th, 2021
Verified purchase
• Updated review

Ok

Reason I chose this business:

Liked the look of the colours of the items but not the material.

Value
Shipping
Quality
Very quick and easy
January 10th, 2021
Verified site experience
• Previous review
Thumbnail of user shirleyy193
1 review
0 helpful votes
January 24th, 2021
Verified purchase
• Updated review

It looked lovely on the website but badly made and decorated on receipt. Then compounded the disappointment by revealing that I am responsible for any return charges - to China! I should have researched better, but it should have been made clearer at the time of buying.

Reason I chose this business:

The garments looked lovely, with various unique designs and patterns, all at what seemed a very reasonable cost.

Reason I chose this product:

It looked lovely and had a unique design.

Service
Value
Shipping
Quality
Lots of choice, unique designs and colour combinations,...
December 17th, 2020
Verified site experience
• Previous review

Lots of choice, unique designs and colour combinations, quick and easy.

Thumbnail of user brendaz207
1 review
0 helpful votes
February 14th, 2021
Verified purchase
• Updated review

It was fine no problem.

Reason I chose this business:

Clothes looked in the picture.
It’s a different story when you open the bag poor quality.
They say make sure the tags are left on? I couldn’t find them...!

Reason I chose this product:

Well they were sale prices which looked good.
When you see them it’s a different story terrible quality.
Seam stitches you can see the threads...

Service
Value
Shipping
Quality
It was fine no problem
December 20th, 2020
Verified site experience
• Previous review
Thumbnail of user barbarai241
1 review
0 helpful votes
January 28th, 2021
Verified purchase
• Updated review

Product is nothing like promo picture - not knitted nor scalloped edge - panels do not match - tis not a flowing rainbow - don't think even Janis Joplin on acid wud've worn this - steep shipping fees steep & late delivery - Ho Hum - we live & learn - never again

Reason I chose this business:

Liked the look of the product on the promo photo - thought twice but - shud've gone with gut feeling - sumfink wasn't right!

Reason I chose this product:

Liked the look of the product on the promo photo - thought twice but - shud've gone with gut feeling - sumfink wasn't right!

Service
Value
Shipping
Quality
Shipping fees tad steeep but...
January 8th, 2021
Verified site experience
• Previous review

Shipping fees tad steeep but... Ho Hum... total self indulgence & Xmas pressie 4 me

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.

How do I know I can trust these reviews about Irisruby?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Irisruby?