Jagy

I purchased a Christmas sweater on Nov 24th with express shipping (2-3 days). Not only did I not receive my package until Dec 24th, the company was also very unresponsive. I sent so many emails to only be ignored which was very frustrating. Please do not buy from here, they're unprofessional and don't deserve good business.

Got 1 of 3 sweatshirts ordered. Got sent a copy and paste email that didn't answer my question when I asked how to return the sweatshirt - I'm not sure what kind of fabric this is printed on, but it is beyond hideous. Have been ignored for months since. Highly suggest not ordering from this company.

I ordered 3 shirts in mid November, after 2 months no communication, no shipment information, nothing. And when i got my order in the first week of January, the quality is so bad, the fabric of shirts is really bad, the photo is printed in the front and on the back, like who does that? STAY AWAY from Jagy and buy from trusted stores, have a nice day!

I ordered 3 products and was very disappointed. It took over two month until they arrived and they were of cheap quality. The image is just printed on a polyester sweater and looks very bad. The whole product is chipped right from China and can be thrown in the trash immediately. I recommend not to buy any product and always double check before buying online. I wasted over 100$.

I ordered a sweatshirt and it came after 48 days. I live in Europe so that's a great time. Sweatshirt is comfortable with nice print. But the order information on their website doesn't really work (still shows only as confirmed). Definitely will order again when there's a sale!

One star is way more than they deserve. Same as many other comments, I placed an order for my friend's son who wanted one of their hoodies, I emailed them many times over the course of several months and they kept saying it was about to be shipped. It never shipped, it's been 4 months and I still have not received a refund.

They took my money and never delivered what the product. Now they refuse to respond to my emails. I ordered something from them as a gift in December 2021 and while they took my money, they did not deliver anything.

I placed an order worth 315 USD, but only got 50 USD worth of products because they did not fulfill my order. I tried communicating with them multiple times, but they simply do not respond back.

If I could give this company less than 1 star I would. I ordered a sweatshirt back in November for a Christmas present and it got returned to them and and they reached out to ask if I wanted it resent and I said yes. It is now Feb and they completely stopped responding to me and I still do not have my sweatshirt or a refund. I am beyond upset with their poor customer service.

It has been 6 weeks since I placed an order for a sweater. They have not responded to any of my emails either. Do not buy from this terrible company.

Ordered from here and ended up waiting over a month for my order. Worst part about it is that they never gave me a tracking number though they said they would. Once I got my order the material turned out to be quite cheap and the color was very faded. Would not recommend.

Bought 3 sweatshirts, all in 2 of the biggest sizes, none of them fit well, since the arms are wayyy too narrow. Interior stitching is very poorly done, with excess material hanging on the inside. Material itself feels off, like weird synthetic, cheap feeling. Don't waste your money on this, prices definitely don't match up with the quality. There are no updates on your order aswell, so you'll just keep guessing for about 4 weeks, maybe even longer.

Its almost 3 months now and my order never arrived. No response from the support team. Tracking shows the package is stuck in China since 2 months. This company is a scam, don't order anything from them!

Received a "new" sweater with HAIRS all over it. Sweater was poor quality. Sweater had HAIRS all over it, - we are in a PANDEMIC and I received a USED sweater. Sweater was NOT cheap either. I sent numerous emails to Jagy to resolve this issue but have gone ignored. I am absolutely disgusted. Do not waste your time and money on this scam.

It has been 2 months since I purchased a shirt, no response se to emails, ig messages or any proof that they will ship my purchase. Stay away from buying anything off this site

I wish I was able to rate them lower than one star. This company is such a joke. I ordered a sweatshirt over a month ago. I signed for the tracking through Shopify. I didn't received any updates on the shirt. I had to call my bank and claim a dispute and had to explain to them atrocity of a company jaggy is.

I've never had worse customer experience than with this company. Before you make an order, you have to know that your order will be in production for at least a month, and then it might be in delivery for same time (depending on your location). Whatever you ask customer service about - be sure, they'll respond to you like you're a piece of $#*!, not helpful, not empathic, nothing at all. I'm literally in shock! Will never ever order anything there again, and will do my best to prevent all people I know from repeating my mistake!

Placed an Order a month ago, have not received a shipping notice, all emails to either jagy emails have been unanswered and ignored. I am now requesting a refund and I highly doubt I'll get it. Please stay away from ordering from this company. Highly unprofessional and so frustrating. People work hard for their money and even if your product is late on delivery, some customer service is appreciated.

This is just stealing.

I got 3 sweatshirts and 2 of them arrived within a month. The third one still hasn't arrived and it has been 5 months I have tried contacting customer service and still no response

I bought an ugly sweater for a christmas party and didnt knew that it would take atleast 4 weeks to deliver so I tried to contact them and they dont answer anything, do not buy from this store, save your money, time and from stressful stuff like this.

Very disappointed with this company. I have never received my order ($ 60). No answer to my many emails. Beware of this company.

Hope you scammers are happy because in the end, you guys are the ones paying the fees for a chargeback lol

Email to confirm they received order gave an email to contact *******@jagy.ca also *******@jagy.ca returned as not a recognized site. Haven't heard from *******@jagy.ca fine print in order confirmation says processing is 2-4 weeks then says text or email will be sent when shipping is ready. Nothing for 4 weeks. Shame-this sweater looked cool