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Claim Your BusinessJauce has a rating of 4.42 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition, and fast delivery. Jauce ranks 11th among Auction sites.
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The platform is clear and perfectly working. The communication, even if overseas, is quick and responsive. I would like to use it again (especially for Yahoo Japan Auctions) but, although there's an expenses calculator, I've noticed many fees aftewards the auction was won. The final amount was a little bit more consistent than the expectations, especially the 10% fee that Yahoo Auctions took was not mentioned on the FAQ i previously read. Anyway timing, packaging and the product I bought were exactly as I supposed to be.
They have way to many different fees there are cheaper options out there, and there shipping is terrible to much paper fill that collapses and it makes the package much larger then it needs to be and just cost you more money, items arrived ok but it did not need that much wasteful fill material I will never us there service again there are better options
Great platform, awesome packages and customer service!
Around 2 years buying from Jauce, Fast shipping to USA. Great and awesome packages. Extremely care with all my items! AAAAA+++++ company!
I live in Denmark and i have bought things from Jauce 4 times and every time i was surprised how excellent all the things was packed.
All the things was first class.
I have 100% confidence to Jauce and the things i have bought there and will buy in the future.
All the best from here and 5 star is not enough.
Kind Regards Henning Nielsen
Products used:
Car parts
The platform is clear and perfectly working.
The communication, even if overseas, is quick and responsive.
I would like to use it again (especially for Yahoo Japan Auctions) but, although there's an expenses calculator, I've noticed many fees aftewards the auction was won. The final amount was a little bit more consistent than the expectations, especially the 10% fee that Yahoo Auctions took was not mentioned on the FAQ i previously read.
Anyway timing, packaging and the product I bought were exactly as I supposed to be.
I have purchased a variety of very expensive, difficult to ship items and JAUCE handled it in the most professional way possible! Everything went flawlessly and I will continue being a customer.
I have bought multiple items from this service. Very trustworthy. Items are very well packed and always safe, never damaged. The website is super. Can find out any information about bidding and transactions very easily.
As a service they are fantastic, but I've only just now noticed the charges on my invoices for the goods, and shipping, and then other which is their charges for the packing and storage. My last order was 9500jpy approx. Goods and 9628jpy Shipping but the other was 9231jpy which at the moment is close to £51? On top of the shipping itself which was over £50 it can cost a lot more than I thought so please bare this in mind when buying. Not only that if it gets shipped by DHL they just invoiced me for £49 import duty on £50 worth of goods, this is not Juace fault but in their invoice, I feel it should just be for the value of goods only not the whole charge. For service, you can't fault the excellent way they pack your goods but for me, this will be my last order from Japan as it cost way more than expected.
Products used:
Collectibles, Vinyl Records Toys Posters CDs
Although it can be quite expensive to post to the UK you can't say they don't take great care when posting your items. Every item has been wrapped and protected to make sure it arrives in A1 condition. Wish some UK companies would follow the care that these guys do, very happy
Tip for consumers:
Great Job Shipping
Products used:
Media
I have bought from Jauce several times. Here's my guide for others to use :) Auctions in Japan are super cheap - the yen is in freefall and there are SO many amazing deals you can find on the site. But please understand that the price you win an auction for is only 50% of the costs. Jauce is very clear about the fees they charge for their service. Make sure to read them.
Tips for buying on Jauce.
1) Do not just buy 1 item. International Shipping fees can almost never be justified if you only have 1 item. If you want to make it worth your while, you have to divide the shipping costs between multiple items.
2) Don't buy things you can easily access in your own country.
3) When bidding on auctions do not wait until the last 30 seconds. The connection between your IP address and Jauce's servers takes at least 1 minute to connect.
4) Identify an item you like. Save that category to your bookmarks. Makes it a lot easier to find similar products in the future.
5) The best deals are often the ones without time extensions.
6) Understand the fees.
Example:
If you buy a motorcycle repair item for ¥1,000 you also have to add:
- ¥300 Banking Fee
- ¥480 in Auction Fees (400 flat fee + 8% of auction price)
- Local Delivery Fee: A few offer this for free. Otherwise, you can check the description for what kind of service provider they use. If they write "yu-pack 60" you can go to yu-packs website and see the cost. Local delivery fee depends on the location of sender. Okinawa is very expensive. Jauce's warehouse is in Tottori so you calculate the price between sellers location and Tottori.
- International Delivery is expensive. Weight is very important. Be conservative in your estimates. 1 KG of products will cost between ¥1500-2500.
So if you win a repair item for ¥1000 - it will end up costing you around ¥3800. And that's without VAT, customs, and Jauce Deposit Fees (3.8%).
Overall, there are many really, really good deals on Jauce. I've bought things for ¥2000-3000 that would cost ¥******* in Denmark. If you are unsure about the price of an auction, it's probably not worth it unless you really want it. There are so many things on Jauce - be picky and you can find real gems.
Products used:
Tools, repair items, clothing, fabric, tableware
I've purchased multiple 50 year old car parts that are just too hard to find elsewhere. Packaging has always been excellent. It's not the cheapest way to buy given the fees and delivery expense but in my experience there is very little risk. Highly recommended.
All of the promises are kept! They make it easy to shop in Japan and provide a fantastic shipping service!
I am very pleased with my first purchase from this company! A+++
I have won bids in the past and obtained good,,if expensive, service. On this occasion I won the bidding for a knitting machine Brother 970, which is an electronic knitting machine. What I received is not electronic, and did not have any electronic parts with it, what I received is as the photo, but never having owned one, I did not know this photo was not of the correct machine. I was unable to,contact the seller within the stipulated 30 days, and still have not been able to. What I received is useless. What a waste of money.
What a rip-off. Be warned. This is not all Jauce's fault, but a failure of the seller. Unfortunately the photos of what I received and what the electronic model 970 looks like will not load.
Tip for consumers:
Be warned not all sellers are honest
Products used:
Knitting machine
Jauce make it so easy to locate and purchase those hard to find parts that would otherwise be out of reach. Shipping is quick and simple with orders being consolidated into one consignment
Products used:
new old stock motorcycle parts
Jauce is the best yahoo Japan service I've ever experienced, the packaging is amazing for collectibles! You get to pay the imports before it's even shipped!
Products used:
Collectibles
This action/item, ended at low price (480 JPY) but the choice of an ultra fast international shipping and the different taxes give a disappointing impression...
I would have preferred Jauce to tell me the extent of the fees before i purchased. It was very frustrating having to deposit cash at least three times before my items were to be shipped. It cost me money in deposit fees and it cost me my time. In the end I spent more money on my item than I would have just buying it directly from a seller in Japan.
My item arrived broken. The processing time for the refund was long, but finally the insurance was paid by JP and Jauce credited me for the shipping and other fees associated with this item.
Despite the delay, I am very happy with the outcome and subsequent excellent level of service.
EMS provides very fast delivery. Jauce packs items very carefully and everything arrived just as shown with no damage to package.
Tip for consumers:
EMS shipping is fast. Regular shipping takes about 3 months
Products used:
Jauce
This is the best website for buying on Yahoo auction from outside Japan. I have purchased multiple items, they are shipped in perfect packaging. You might think that uploading some cash to your account is risky, it is not. If you are not successful you can refund the cash and they refund you within 48 hours. Best customer experience and better than Buyee!
Products used:
Sony Walkman
I have used Jauce for a number of years for purchasing things from Japan and they have never once let me down. The overall experience is always fantastic and I cannot fault it at all. A++++ every time.
Always top notch services. Never been disapointed!
From the start to the end.You can trust JAUCE.
Perfect!
Products used:
Motorcycle parts.
I got respond very quickly and well explain. All the items was wrapped carefully in a huge box.
Too many fees and tax add up from 25-30% on top of the auction but it worth the buy.
I am quite satisfy with Jauce
Well at first i was hesitant to buy on line but after testing 1 time i can not stop my self to keep buying..
Products used:
car accesories
This is my second of many future purchases from your site. May I say you're handling (packing) department is top notch!
These item are usually very fragile and one of a kind in most cases and they are handled that way by your shipping department hats off to them!
Tip for consumers:
Keep up the good work I'm a continued
Products used:
Vintage collectible 80's motorcycle helmet.
They have way to many different fees there are cheaper options out there, and there shipping is terrible to much paper fill that collapses and it makes the package much larger then it needs to be and just cost you more money, items arrived ok but it did not need that much wasteful fill material I will never us there service again there are better options
This is about the 13th package that has been sent to me. It is amazing how each one has been carefully and professionally wrapped so that I receive it so well protected. Thank you Jauce and those who do the wrapping.
Products used:
Motorcycle part.
Super fast feedback, reliable and quick to use website, accept paypal, clearly laid out fees, first class communication throughout, the ability to consolidate shipping - honestly I can't express how fantastic Jauce have been to deal with. Then the packing of the items - top rate, came completely undamaged. One of the best importing experiences I've had.
Products used:
Second hand Bride rails and misc other parts.
Jauce is an auction & shopping service for buyers from outside Japan. Buy from Yahoo Japan Auctions (Japanese equivalent of eBay), Amazon Japan and Rakuten by using Jauce, and have them shipped to you internationally.
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