jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 2nd among Daily Deals sites.
I love the services from support group ! They restocked my request quick . I ordered my favorite item & used my coupon !
I loved Choxi and was sad when it closed... I was happy to find Jclub in it's place. Good selection of items just as described and free shiipping/returns! So far it has been GREAT! Even sent a surprise gift for my first purchase;-)
Already wrote another review for jCub elsewhere. Was reluctant to purchase since things didn't go well from the site before them, Choxi and I wrote them of my concerns. They were great about getting back to me and being very understanding and helped me with my concerns. I joined up, made a purchase, had an issue but they cleared it right up immediately! They really stand behind their products and care about their customers! Not many companies do, as I know all too well! Also received a free gift after my first purchase. So as I said, so far it is a great place to shop! Plan on shopping more.
When I contacted jclub related to a problem with a product purchased from them, they were quick to respond & offered to replace the product or provide a full refund. I chose a refund & the money was refunded within an hour the same day! Two thumbs up!
Great prices, fast service could not believe the prices here. Was looking for a pair of dawg sandals and jClub price was amazing along with free shipping what's not to love. You just found a new shopper.
I thought about it more then once if i should buy something on Jclub.com wwll i did and im glad. Great prices for great products it doesnt take weeks to get it
Excellent prices quick delivery & great place to shop very efficient and extremely professional. Absolutely recommend you try it you will not be disappointed products are worth every penny you spend.
I was very satisfied with my Wolfgang Puck pressure cooker.
The price was so cheap I bought 2!
I was very impressed with the company products price and shipping but yesterday I received a FREE GIFT just as a thank you!
VERY VERY VERY impressed with this company.
Mona
I used company under previous two names, and I was a bit reticent to try JClub after not getting merchandise from last order with Choxi. But, my curiosity got the best of me, and I did it. Love the free shipping, first of all. Items shipped separately and with different speeds, but I did get everything. Quality is what is expected and varies, dependent upon item/company. I love that they sell refurbished items at significantly discounted prices. So, so far, so good! I'm excited to continue the relationship.
Great choice of products, excellent prices and amazingly fast shipping. Impressed with my entire purchase and will definitely be making more!
I was very pleased with order which I received with discount. After I received my order I received a free gift. I also love the free shipping.
Hope the site continues to get more and products. The prices are real bargains and love the free shipping.
It's a good company, the only thing I don't like is in order to return an item you have to call customer care (which is a person working from out of their home with a strong accent) and they send you a return label, you have to return items in original packing material so make sure you open package carefully! I returned some shoes last month and have not received a confirmation if they received item back and no credit has been received.
Full disclosure. I was a regular customer of no more rack which then changed to choxi. I never had any issues. I saw choxi shut down amid controversy so I was trpidatious to try jclub. I bought a cheap iPhone case to try them out. I had an issue with their site so I reached out and had an answer and a fix immediately. Received product and was only charged after. Big change right there. Today I got another package which created concern but it was a thank you gift! All I can say is wow. Happy camper here and I will resume full use of this great site
I ordered from them recently, not only did I get my order quickly and inexpensively, they sent me a gift just for trying them. So far I am happy with their service and I will definitely use them again. Thank you JClub.com
Love this company. They have everything from jewelry to clothing. An excellent site to use when you don't know what gift to give someone. They are a life saver!
I am very, very impressed and what a wonderful change to have such GREAT customer service, I've ordered a number of things, had two separate problems, one was an item lost in transit and the other was an item that didn't fit -- response was SWIFT, no questions asked and both incidents INSTANTLY resolved - wow, wow - based on other companies where you get the third degree, this was a lovely surprise.
I ordered a 3-pack of an item and only received two. I emailed the company and they shipped the item the same day. I'm pleasantly surprised!
I made a purchase and unfortunately had to return it because of a wrong size. The return process was so easy thanks to a super fast response from customer service via email. I was given all the info and returned my item. Within a week I had my refund in my account along with follow-up emails thanking me for being a customer! I plan on keeping my eyes open for more great deals and making my purchase with JClub.
Will continue to do business with jClub& recommend to my friends& family. Thank you for the free gift. I love it
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members