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Overview

JerseysFromChina has a rating of 1.65 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JerseysFromChina most frequently mention customer service problems. JerseysFromChina ranks 430th among Wholesale sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • We are busy giving our customers great customer service.
  • When I hit place order a message came up that it was not a secured website, so I hit cancel.
How would you rate JerseysFromChina?
Top Positive Review

“Fantastic”

Kay z.
3/25/17

Good Jersey sellers. And atcheapjerseys.biz this seller also offer good jerseys with low price, and it's real trustful, since I have ordered with them over 2 years.

Top Critical Review

“Never buy anything of this company...”

JC R.
5/9/16

I order couple of jerseys for my son and they send me wrong size, they put the mail service fees on me if I want to send back the jerseys to get the right ones!? They were just messing around with me, sending me tons of emails trying to covince me to resale the jerseys to buy them again the right size. Their customer service really sucks. I will send a complaint letter to BBB Don't recommend ever buy anything on this company. It is really a bad option.

Reviews (23)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (6) order (15) email (9)
Thumbnail of user jcr1
1 review
0 helpful votes
May 9th, 2016

I order couple of jerseys for my son and they send me wrong size, they put the mail service fees on me if I want to send back the jerseys to get the right ones!? They were just messing around with me, sending me tons of emails trying to covince me to resale the jerseys to buy them again the right size. Their customer service really sucks. I will send a complaint letter to BBB

Don't recommend ever buy anything on this company. It is really a bad option.

Thumbnail of user mindyf5
1 review
0 helpful votes
December 23rd, 2015

I ordered two jerseys, one came right away, the other was shipped to New Jersey and I live in Ohio. I wanted a refund on the one shipped to New Jersey, Forget about it. I just wrote it off as a deal too good to be true. Also they have stuff seized at customs all the time. Makes you wonder

Thumbnail of user kayz5
6 reviews
4 helpful votes
March 25th, 2017

Good Jersey sellers. And atcheapjerseys.biz this seller also offer good jerseys with low price, and it's real trustful, since I have ordered with them over 2 years.

Thumbnail of user derekp5
4 reviews
2 helpful votes
November 7th, 2011

I tried to order from this site only to be treated rudely when they asked that I pay western union. The payment process could not be completed by western union, which is good because it's an extra $26 on top of the $25 in shipping they charge. Then they proceeded to call me a liar and cancelled the order. Bad business ethics and incompetent employees working there. Terrible payment options available to the consumer.

Thumbnail of user chuckg3
1 review
1 helpful vote
November 24th, 2011

Wow. I am so glad I came here before clicking submit. Thank you guys, and thanks to this owner who is stupid enough to come on here and show his a$$, in helping me decide not to deal with him. I have been a loyal customer of richshoes.com for quite awhile, but ICE shut them down yesterday. They to had some very odd procedures for being redirected to pay, and so forth, but I always had fine dealings with them, and lovely items shipped in a timely fashion. I will look elsewhere. Thanks, again for saving me what appears to be a lot of frustration.

Thumbnail of user karinl5
1 review
0 helpful votes
November 24th, 2015

They are legit and provide good authentic jerseys and are cheap in price... what else is there to say?

Thumbnail of user betht5
1 review
4 helpful votes
October 13th, 2013

If I could put negative stars I would. Do not use this site. My credit card information was stolen after almost purchasing from there website. When I hit place order a message came up that it was not a secured website, so I hit cancel. The next day I got a call from my bank that a purchase from Asia for computer software was declined. I am currently trying to delete my account information from this website, but they do not make it easy. STAY AWAY FROM THEM. They also have insane charges for shipping, $25.00 to ship one Jersey, $9.00 for insurance and a $5.00 fee to use Pay Pal. STAY AWAY STAY AWAY>

Thumbnail of user scampatrols
1 review
1 helpful vote
November 30th, 2011

Not only does Fred or John have an IQ of 50, but they both have a small penls and take it out on the people that actually try to purchase things from them, truth be told they have to customers, they just f*ck each other all day until they can take their anger out on their potential first buyer because of their small penls. Considering these 2 f*cks think they can scam us for our credit card numbers they really do have an IQ of 50... go get a sex change you retarted f*ck

Thumbnail of user zeej
2 reviews
2 helpful votes
May 15th, 2013

Got the product but shipping was very slow. Customer service also not the best. But satisfactory

Thumbnail of user ryb
1 review
4 helpful votes
June 21st, 2011

An email from the owner:
Yes

All your problems are not you

You are a loser because you choose to be

Right. What ever you say

You don't understand the definition to marketing

Again like the idiot you are you used it in the wrong context

Go t o school

Don't be a loser the rest of your pathetic life

Do society a favor. Kill yourself now

Kind Regards,

John Taylor MBA, PMP, M.Sc

Thumbnail of user howies
1 review
6 helpful votes
August 11th, 2011

I ordered two jerseys from this website and the price was 50 for jerseys plus 25 shipping so total would be 75. Well I get two invoices from this place saying I woud have to pay 54 for each jersey and 25 shipping which equals 139 dollars. They also sent second invoice for 450 for what I don't know. I believe that this company does a bait and switch with prices so my final verdict is STAY AWAY FROM THIS COMPANY.

Thumbnail of user deand1
1 review
6 helpful votes
December 12th, 2011

I tried to order from the site and they claimed to accept all sorts of payment options, but you cannot order by most of the options listed without jumping through a bunch of email processes. When I contacted them regarding and error message while ordering, they said they do not take Mastercard, yet the site clearly states they do. When I cancelled the order telling them their process was cumbersome and payment options were limited, the owner John Taylor, as if that was his real name, blasted me back calling me an idiot and a$$hole. After an unprofessional response on my part which I now regret, Mr. Taylor continued to send profanity laced emails calling me a bad customer and even went so far as to send me a document which he must have built his business model on which defines bad customers. What kind of business tells their potential customers to FO and calls them a$$holes.

Wish I had I read through some reviews on this site before trying to order. I would not recommend this site to anyone. If I could give them 0 stars I would. 1 is way to high.

Thumbnail of user harrisonj1
1 review
2 helpful votes
March 7th, 2011

My son wanted me to order some NFL shirts so I decided to test the site by purchasing a designer bag. The shipping was $12.99. When the invoice came a day of so later, the shipping was $35.00. They told me they would correct the website. I told them to cancel the order unless I could have the shipping as advertised on the website. Amazingly this is when I got cursed out. The email dropped the F-bomb several times. Implying I was stupid to think they could ship from China for under $35.00. I don't know how much it costs to ship from China?!?! In addition they are pushing you to sign up with something called AlertPay as they bad mouth PayPal. Again I asked that my order be cancelled. Finally I was told to log into my AlertPay and cancel the order. I told them I don't have an AlertPay can they just cancel it. The last email from them told me to "stop wasting my time with your emails." I am going to take that as a sign that my order has been cancelled.

Thumbnail of user trevorg
1 review
3 helpful votes
March 22nd, 2011

Same comments as above. Many personal attacks such as hate speech, bigotry, and lewdness on phone and email. Brutal! Stay away!

Thumbnail of user vind4
1 review
2 helpful votes
August 15th, 2011

They tell you that they can custom make any jersey for you, but it looks nothing like the real thing... not even close. They're custom service is insulting, and there are no returns. STAY FAR AWAY FROM THIS SITE!

Thumbnail of user jeffb101
1 review
1 helpful vote
January 12th, 2015

Wow just saying if I belive half of what i hear on the Internet I'd be worried about everything... With that the 2 jerseys I ordered are awesome look great feel great great stitch work there bad $#*! jerseys j give 5 stars plus 5 I mean if yall hate your jersey I'm sure you could sell to get yalls money back no problem I ordered a Bo Jackson for me and a Witten for my girl just saying great product I'll be ordering again and again thanks for hooking this up 365 yall kicked it out the park

Thumbnail of user buntsterb
1 review
2 helpful votes
June 6th, 2011

This guy is crazy. He called me stupid, an idiot and few others too bad to mention. He was really brave in his e-mails. I'll be sending the 7 e-mails he sent to the BBB of Canada, PayPal and Alertpay. All of this because I would only use PayPal,

Thumbnail of user dalew2
1 review
3 helpful votes
January 12th, 2011

I ordered many jerseys from this site. Beautiful jerseys! On a number of occasions I would order, pay and receive acknowledgement of order received. Then a few days later they would send an e-mail saying that the jerseys that I ordered were not in stock. They would ask me if I wanted to cancel the order or place an order for something else. I would tell them to cancel the order. They would then answer back requesting the order number. How can they tell me that my items are not in stock w/o knowing the details of the particular order? This happened on many occasions. Finally someone at this site got so angry with me that they literrally cussed me out, called me an idiot among other things that I will not repeat. They also told me to F--- Off, literally! What kind of customer service is this. I told them that I was discontinuing my businees with them and they bragged "that they did not need my business bcause they have over 6000 regular clients". Please, Please, Please if you order from this site. Stop! They don't deserve your business nor do they appreciate it if the truth was known. The fellow that owns this business is an American name John Taylor. I don't know if it was him sending me the e-mails but whoever it was was very mean and nasty to say the very least. There are lots of other sites to order nice jerseys from. Stay away from this site They don't deserve your business!

Thumbnail of user erniem2
1 review
2 helpful votes
March 8th, 2011

I wouldn't order a drink of water if i was dying of thirst in the desert from this company. If you like fast shipment, good customer service and precise orders you will stay away from them. I placed an order for 3 jerseys from them a month before my tickets to a hockey game in Montreal and the site says a maximum of 14 days, I emailed them 2 weeks later to indicate i still didn't have my shipping invoice and he replied with
"Dear Customer, Please start each email with
On Order XXXX ( where xxxx is your order number)
We Can NOT respond to emails about "my order", "the order", "the package", "the jerseys" "my last order", "my previous order", "my purchase" or "this order"
For faster service, we need an order number…
Please reply to this email with your order number and exactly what you want.
REFRAIN from using "it" or "this" We don't know what "this" or "it" is...
Please don't email us back with any comments. Just the order number. We have thousands of customers using 3 different versions of their name, 3 or 4 email addresses. Replying to emails over a year old. We need the FIRST SENTENCE you write to be On Order xxxx so we BOTH know for sure what you are referencing."
Now the order # was clearly in the heading as I was replying to an email he send me, so were all of the other emails in the exchange. So I entertained his ignorance and replied again, this time only with the order # as he had asked, along with all of the original communications. His reply was "What bout it?" I emailed back and told him to cancel the order and the next day i got my shipping invoice and then his reply that it will take up to 14 days. I didnt get the Jerseys in time for the game and when they did come one of the size 50s i had ordered was well larger than the size 52. I have emailed 3 times to get a resolution with no reply. I have since cancelled the AlertPay account for fear of fraudulent charges by this fly by night company. Do your business elsewhere and stay away form this guy.

Thumbnail of user davidg37
1 review
1 helpful vote
November 21st, 2011

I was about to place an order from this site, but read the reviews here and changed my mind. Here are the series of emails between myself and "John"... the professionalism of this man speaks for itself.

"Sir,

After reading many reviews of your site, I have decided NOT to complete my purchase with your company.

You may cancel my order.
Thank you,
DXXX XXXXXXS

His first response:

"Haha
You make me laugh
How many complaints out of over 70,000 transactions over 7 years?
That's what I thought
Read these too
http://www.jerseysfromchina.org/Jerseys_from_China_Reviews.html"

My response to this:

"Sir,

I didn't mean to insult you with that email. Here are some things to consider, though:

1. Making a payment on your website is very out of the ordinary as far as American standards go. With online scamming at large, waiting for an email that then directs you to another website... that then asks for all your personal information again along with a "remark" code seems odd to me. I purchase many things online and have never once been prompted to do as your site does. Even your email address is very unrecognizable to Americans.

2. The only positive reviews I can find of JerseysFromChina are from your own website. I am not saying this is necessarily what you did, but let's face it... you could've faked every one of those buyer reviews. When I searched the internet for third-party reviews of your site, I found nothing but negative ones.

3. Your question of "******* transactions over 7 years", unfortunately, means absolutely nothing to me because I do not know if this is a fact or not. There isn't proof anywhere of these ******* transactions and, given points #1 and #2 above, makes it hard to believe. I have no way of knowing how many complains you have had over the last 7 years, now do I? "That's what I thought"...

Regardless, I thank you for your personal response. Honestly, I really wanted to buy from your site, but too many factors made me feel uneasy about doing so"

And lastly, his reply:

"Sorry but everything you said is wrong
There are other factors to consider. Too many to go into but is you send me 2000 USD I can write you a report about it.
Go buy from nfl.com and pay 300 usd
You don't know $#*! about human nature either
When I am happy doing business with some one
I email them and let them know
When I am unhappy, I go find a $#*! web site and whine

Anyway. You shouldn't spend 50 bucks ( your life savings) on a shirt
Go invest it somewhere you might need it later
Anyway
Statistically speaking 3% of all customers are idiots or $#*!s.
They shouldn't be allowed to buy anything... at anytime... from anyone...
If you are one of the 3% then please go buy elsewhere
We don't want your business.
We don't have time for you.
We are busy giving our customers great customer service."

Thumbnail of user fabiod
1 review
8 helpful votes
August 27th, 2011

So... after reading all this, is there anyone who ordered a Jersey and actually got it? If so, are they authentic looking? I just ordered a NJ Devils Hockey Jersey but now that I read these comments I'm not sure Im gonna pay for them.

Thumbnail of user heidim
1 review
3 helpful votes
November 10th, 2010

These people are idiots! I ordered from here and the way that they process their orders is stupid. You place your order then three days later they send you an invoice to confirm the order. Then you have to pay through AlertPay but you have to wait for them to request the money. After a week and a half of waiting just to process your order they ship your order and if what you ordered wasn't available of course they don't tell you until after you've paid therefore they give you a credit. I almost didn't receive my package because the geniuses forgot to put my suite number on the packaging slip. Luckily the postman asked if it was for our suite.
Unfortunately I had to order through them again because I couldn't find another site that would ship to the USA. I didn't think the odds of them messing up my order again was high but apparently it is a guarantee they will mess up. They completely ignored the new shipping address I used. When I emailed them twice about correcting the shipping address they never responded. I finally received an email saying your order has been shipped WITH THE SAME ADDRESS THAT WAS WRONG! The next day I get an email saying you should have told us sooner, your order has already shipped. WTF! I emailed twice! The guy running the site is in Canada. Is this how it works there? Other than the idiots running the site the jerseys are great once and if you receive them!

Thumbnail of user tamia1
1 review
3 helpful votes
November 29th, 2011

Went online and found what I wanted to order. Created profile with password. JFC.US emailed me confirmation of my registration with an email containing my password. Nice. I continued with my purchase. When I got to the end of the transaction, I expected to give my CC number, considering there was talk of 128 bit encryption etc etc on the site. But I just got to the end and it said "Thank you for your patronage.
View the order by following the link below."
So wondering how/when I should give them my payment,,,, I checked my email. Sometime later, I received an email saying: Dear Customer,

You can now pay your invoice by credit card payment direct without creating an account.

For Faster Service type or cut and paste the Remark into the payment home page.

Remark: 548xxxxx7 (blanked out by me for security)

Click on the link to pay the credit card processing fee has already been added

https://www.fashionpay.com/fastPayAction.action?MerNo=1492&Amount=70.52&ordernumber=5484us

Or cut and past it into your browser" END

Fashionpay? This guy has numerous websites... thought I was ordering a jersey... but who knows.

So I click the link and it takes me to a webiste that gives me options to pay by Visa, Mastercard, Interac (for canadians only), Paypal, Western Union, and a couple others. This is already really weird and making me uncomfortable, bu tI decide to forge ahead. I click on Visa, and send my info.

Then I receive this:
Dear Customer,

Western Union and EMoneyGram are the only 2 options for using MasterCard right now

Please fill out the payment form and email it back to us

Send payment to:

FIRST NAME: Yan

LAST NAME: Liao

Receiving City is Guangzhou, Guangdong China

Email us with the EXACT info you typed into the form

Western Union MTCN:

EMoneyGram Reference:

Sender's First Name:

Sender's Middle Name:

Sender's Last Name:

Amount Sent: 67 USD

Your Invoice Number: Order # 5484 us 1j / $67

http://www.westernunion.com/

http://www.emoneygram.com/ END\\

So if this isn't enough to make you freak out, I don't know what is. They've got my Visa, and I'm screwed. PLUS McAfee is telling me this is a prohibited file type.

One minute later, I receive another email, as follows:
Security Question Answer: 5484
Amount CDN to Send: 69.74 CAD
Message to Send: 5484 us 1j / $67
Send Interac payment to *******@johntaylor.name
Amount USD: 67

Invoice Number: 5484 us

Canadian Interac
Fee is only about 2 loonies if you have access to a Canadian bank account.

Send Interac payment to *******@johntaylor.name <mailto:*******@johntaylor.name>

Make sure you write your invoice number in the notes.

Use Invoice number? For the security question

Use your invoice number for the answer to the security question.

4 numbers for website orders

IF YOUR BANK Requires 5 digits add a zero to the end

And make the security question: What's the 5 digit invoice number?

If your bank requires 6 digits add two zeros to the end

And make the security question: What's the 6 digit invoice number?

How to Use Interac Video <http://www.jerseysfromchina.com/index.php?option=com_content&view=article&id=69&Itemid=66>

Interac Website <http://www.interac.ca/>
Converting Payment from USD to Canadian Dollars

Say for example you wanted to pay for your order using Interac.

In this example your order is 100 USD. You simply go to

<http://www.xe.com/ucc/convert.cgi?Amount=119&From=USD&To=CAD>

Type in 100. Change the first drop down menu to USD United Sates Dollars

Change the second drop down to CAD Canada Dollars

CLICK on Go!

The calculation for today's exchange rate shows up

In this example, you would pay $106.50 in Canadian Funds

For your 100 USD invoice.

Any questions? You can email me at *******@johntaylor.name <mailto:*******@johntaylor.name>

1 Login in to your Online Bank Account

Login in to your Canadian Bank Account Online

2 Find the Payments Menu

Find the Interac Email Money Transfer

Usually its located in the transfer / Payments menu

At RBC it looks like this

3 Fill out the Online Form

Recipient's email address: *******@johntaylor.name <mailto:*******@johntaylor.name> This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Payment amount: the total on your invoice from us

Account from which to withdraw the funds: your bank account

Security Question: What is the 4 digit invoice number?

Add optional personal message: your invoice number and your name

4 Wait for Payment Confirmation

Email notification:

Interac will send us an email to let us know you have sent a payment.

We will mark your invoice as paid and send you a copy. END//

Scary, right?

So I send: This is $#*!ed. Forget about it.

I get back from John Taylor: Use interac

(huh? I already paid with VISA and I phoned Visa and confirmed the charge went through!)

Less than 1 minute later I get another email ( I hadn't even responed to the first one yet!):
Statistically speaking 3% of all customers are idiots or $#*!s.

They shouldn't be allowed to buy anything... at anytime... from anyone...

If you are one of the 3% then please go buy elsewhere

We don't want your business.

We don't have time for you.

We are busy giving our customers great customer service.

Go read about you here

<http://articles.moneycentral.msn.com/SavingandDebt/ConsumerActionGuide/AreYouABadCustomer.aspx> END//

OK, he's calling me a bad customer? Wow. I'm just trying to order a jersey...

Then ten minutes later I get this:
Maybe you are just too $#*!ing stupid

That is much more likely considering we have over 70,000 successful transactions

You are the only idiot that can't figure it out END//

I say: It's $#*!ing stupid. Like you.

He says: I doubt it's me and the other 70,000 people that managed it

But maybe it is everyone else in the world is $#*!ing stupid

And you are the only smart one. Too smart to figure out simple $#*!

Yea. Maybe that's it

I say: You're website sucks. You suck. $#*! you prick.

He says: At least we can figure out how to do simple things

Yes. Our website sucks

That's why we are no. 1

70,000 transactions and growing because we suck

I see you can't process logic either

I guess you are just too smart for simple things

What's you MENSA number?

You might want to check this out

http://sedaliamamas.com/methaffectsthebrain.htm

Another email 4 minutes later with the same website:
http://sedaliamamas.com/methaffectsthebrain.htm

Another email one minute later:
http://sedaliamamas.com/methaffectsthebrain.htm

Statistically speaking 3% of all customers are idiots or $#*!s.

They shouldn't be allowed to buy anything... at anytime... from anyone...

If you are one of the 3% then please go buy elsewhere

We don't want your business.

We don't have time for you.

We are busy giving our customers great customer service.

Go read about you here

<http://articles.moneycentral.msn.com/SavingandDebt/ConsumerActionGuide/AreYouABadCustomer.aspx>

Again sends the same email within the same minute:
Statistically speaking 3% of all customers are idiots or $#*!s.

They shouldn't be allowed to buy anything... at anytime... from anyone...

If you are one of the 3% then please go buy elsewhere

We don't want your business.

We don't have time for you.

We are busy giving our customers great customer service.

Go read about you here

<http://articles.moneycentral.msn.com/SavingandDebt/ConsumerActionGuide/AreYouABadCustomer.aspx> END\\

Three minutes later:

"We proactively go after good customers, which is the best defense against the bad guys," says John Taylor, vice president of global strategy and marketing. "We avoid the 'victim approach' to spray and pray marketing that many take and later lament when they have acquired disloyal customers who want the moon but are unwilling to pay for it. We have designed all of our systems and processes around the best customers as opposed to penalizing best customers by making rules around the non-loyal customers."

Bad customers can cost you money easily. Anyone who has had a difficult customer to deal with knows this. You can spend countless hours working with a customer and you lose money out of it. This is why it's so important to pre-qualify your customers. John Taylor CTO Global Media

"Choosing the customers you want to do business with"

Professor John M. Taylor

Are you bad for business?

How bad customers cost you money

Save customer service for customers

Why the "customer is always right" is wrong

JFC Customer Reviews

WHY THERE ARE BAD CUSTOMERS

My response once I checked my email:

Hahaha! That's funny! Thanks for the entertainment. My visa better not get charged. Why the $#*! would you ask
Me for a MC or interact when I gave you my visa info. Its $#*!ed up. Quit harassing me now please. You are an Idiot who obviously is not a nice person. Karma will find you. Have a nice life. END//

His reply:
Yo DUMB $#*!

We sent you payment OPTIONS

We didn't realize you don't know how to read

We didn't know you don't know what the word options means

Try this Option | Define Option at Dictionary.com
dictionary.reference.com/browse/option - Cached

Option definition at Dictionary.com, a free online dictionary with pronunciation, synonyms and translation. Look it up now!

So sorry

Stop buying shirts go buy a reading class

We don't "charge" $#*!-for-brains"

It's obvious you have to "pay"

If you paid then your card will be charged. If you didn't pay then it won't

Hard to figure since you are too $#*!ing stupid to know

So how do you expect us to know?

My reply:
I'm going to re-post all the transactions I made and hoops I had to go through and all your great "customer service" responses. I will make this my mission. Have a nice day.

His reply:
Yes go ahead $#*!ing idiot

Waste more of your useless life

Get off the meth and learn to read

No wonder nobody loves you.

AND then, a few minutes later:
Why the $#*! would you give out your visa info?

Are you really that $#*!ing stupid?

And 6 minutes later:\We also sent you one called VISA

And one INTERAC

So you could choose which payment method you wanted

My reply: Wow. You don't have a $#*!ing clue how your website operates, do you?

His response: Hmmm

No idea

I just know I make more money in the first hour of each day than you make all month

And then, 2 minutes later:
It's called process dumb $#*!

I make money while I eat, take a $#*! or sleep

Someone like you wouldn't understand what that's like

To $#*!ing stupid to figure out how to make real money

And to $#*!ing busy kissing your bosses $#*! or sucking his $#*!

To make any money END//

THIS IS THE PERSON/WEBSITE YOU ARE DEALING WITH. PLEASE PASS THIS AROUND AND MAKE SURE THIS GUY GETS THE REPUTATION HE DESERVES.

DON'T BUY FROM HERE!

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