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  • JetRoof

JetRoof

Overview

JetRoof has a rating of 5 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JetRoof most frequently mention lifetime warranty, great job, and project management. JetRoof ranks 136th among Roofing sites.

What reviewers want you to know

Positive highlights

  • With their lifetime warranty on labor and materials, we're confident that we've made the right choice.
  • Many thanks to JetRoof for our roof replacement that they did last week.

Critical highlights

No critical highlights yet

How would you rate JetRoof?
Top Positive Review

“We felt like it was time to replace our roof”

Allie N.
3/13/18

We felt like it was time to replace our roof. A lot of the shingles had cracked and crumbled, and there was discoloration in some spots as well. We got in touch with JetRoof, and they came and gave us an estimate that was within the range of what we could afford to pay. Everything from that point forward went very smoothly. We signed the contracts, and set a date for them to come and do the roof replacement. They did a great job, and our roof looks better than it ever has.

Reviews (176)

Rating

Timeframe

Other

Reviews that mention popular keywords

lifetime warranty (27) roof replacement (19)
Thumbnail of user allien4
Allie N.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

We felt like it was time to replace our roof. A lot of the shingles had cracked and crumbled, and there was discoloration in some spots as well. We got in touch with JetRoof, and they came and gave us an estimate that was within the range of what we could afford to pay. Everything from that point forward went very smoothly. We signed the contracts, and set a date for them to come and do the roof replacement. They did a great job, and our roof looks better than it ever has.

Thumbnail of user joshuam176
Joshua M.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

When we knew that it was time for a new roof, we felt that the trustworthiness of the company was just as important as the materials, and that's why we chose JetRoof. They gave us fine craftsmanship, but also superior customer service. They made us feel like they cared about their work, and the finished product was worth every penny. Working with them was unlike any other contractor we've ever used, and that's a huge compliment.

Thumbnail of user aarons196
Aaron S.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Our roof was damaged by an ice storm, and it was old enough that there didn't seem to be any point in trying to repair it. We got an estimate from JetRoof that was well within our budget, and they have a lifetime warranty on labor and materials, which sounded great to us. We also liked the fact that their employees are factory-trained, and licensed. They did a perfect job on the install, and we recommend them now to all our friends.

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Richard T.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Some of our shingles had blown off, which made the whole house look bad. We knew that roof was around fifteen years old, so we decided that it was time for a new one. We used JetRoof, and they did a great job with every step of the process. On the day of the install, we watched them work through the cloud-based project portal. Every person on the crew knew their job, and they each did it quickly, but safely. It was really fun watching how the pros do it, and now we've got our new roof to enjoy.

Thumbnail of user joycea35
1 review
2 helpful votes
February 26th, 2018

Ive been in my home for five years. I own it outright, and I have a lot of memories here, so this house means a lot to me. Ive heard countless stories from friends about door-to-door salespeople who promised them a free roof or an extremely discounted one, and it was always some sort of scam. I never heard any bad reviews of JetRoof, only good things, and they lived up to their reputation. They gave me a fair price, installed my new roof promptly, and the house looks better than ever.

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Melinda L.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

A harsh winter had damaged our roof, and we shopped around for some different roofing company options. JetRoof emerged as the top contender, because of their use of high-quality materials and factory-trained employees. We trusted them to do the job right the first time, and that's just what they did. This was one of the few times I've dealt with a contractor where my expectations were actually exceeded, so thank you for that, JetRoof.

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Phil S.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

We had rusted flashing and wood rot around our chimney, which was causing leaks in our attic. The whole thing was a huge headache, and eventually we just decided to get a new roof. JetRoof made the process easy. The company is licensed, and they carry two million dollars in insurance, which really made us feel confident in using them. It made a difference knowing we weren't being reliant on some fly-by-night company. JetRoof has ties to the community, so we knew that we could trust them.

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Olivia B.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

JetRoof has this project management portal where you can pick out what materials you want them to use for your roof replacement, and you can look at the contract once you've signed it. You can even monitor the work as it's happening, through their live photo updates. Nobody else has that kind of technology, and it's nice dealing with a company that takes the work so seriously. I felt in good hands with JetRoof.

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Nancey A.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Ice dams were causing some leaks in our kitchen and one of the downstairs bedrooms. We wanted a new roof, and we were most concerned about getting a good warranty on labor and materials. JetRoof has a lifetime warranty, so they seemed like the best way to go. The company also uses only the best quality materials, and when they were finished, we felt certain our new roof could stand up to the harshest winter conditions. The new roof also improved the whole appearance of the house.

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Jordan D.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I've dealt with some bad construction companies and contractors before. They're notorious for trying to cut corners. JetRoof was nothing like that, though, and the difference was really noticeable from the first time I spoke to them. They knew a lot about roofing, and they offered me a very good deal on my new roof. They also carry two million dollars in insurance, so I worried a lot less during the install.

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Barb B.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

There was a big snowstorm with high winds, and it caused our chimney to collapse. Some of our shingles were damaged, too. We were pointed in JetRoof's direction by our neighbor, and we hired them to do our new roof. We're so glad we did; it looks great now, and they guarantee their work. This started out as such an awful thing to have happened, but it worked out in the best way possible. Thanks JetRoof, you made believers out of us.

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Ed H.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Three cheers for JetRoof! These guys really know what they're doing. After dealing with a bunch of bumblers and unlicensed contractors, it was a breath of fresh air to sit down with some real professionals. They offered us a very reasonable rate for our new roof, and once it was finished, we only regretted not having come to them sooner. If you want the real deal, licensed, bonded, and only the highest-quality materials, look no further than JetRoof.

Thumbnail of user patrickb209
Patrick B.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

When we wanted to get a new roof, we wanted a company that had years of experience to draw on, and that meant JetRoof was the best choice for us. They know every facet of the roofing industry, and there's nothing they haven't seen before. We selected the roof we wanted with confidence, and enjoyed watching them install it. It's good to have local companies that care so much about their workmanship.

Thumbnail of user jessb69
Jess B.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Oxidation from years of bad weather had caused our flashing to deteriorate, and we had some leaks in a couple of different spots. We tried to fix the problem with caulk, but that was really just a temporary solution. We decided to get a new roof, and we used JetRoof. It proved to be a good decision. We were very impressed by their professionalism, and the new roof has improved the aesthetics of our house considerably.

Thumbnail of user juneb84
June B.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Our experience with JetRoof was very enjoyable. Getting a new roof installed can be a pain, but when you have a group of people as helpful and knowledgeable as the crew from JetRoof, the process can actually be fun. The best part was watching them do the installation through the project management portal they have. We would never think about using anyone else to do our new roof installation but JetRoof.

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Audra C.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I'm a landlord, and one of the top complaints that I get is about leaky roofs on my properties. I've used JetRoof several times, and I'm glad to do so. They're completely reliable, showing up for a job when they say they're going to, and they always use the best quality materials for their installs. In a job where there's a lot of uncertainty, it's good to have a relationship with a company that always treats me right.

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Joe M.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Strong winds in the spring had damaged the roof membrane, and eventually some of the shingles blew off, possibly because of improper installation before we owned this house. We didn't want our home to look bad, so we had no problems shelling out the money for a new roof. Our dealings with JetRoof were a breeze. They let us watch the whole process through the cloud-based management portal.

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Edward M.
1 review
1 helpful vote
March 13th, 2018
Verified purchase

Our neighbors are kind of busybodies, and they were watching the whole time as the JetRoof guys installed our new roof. When the installation was finished, they came from across the street and asked me all about my experience, and I told them how awesome it was. A couple of weeks later, they called JetRoof, and wanted their old roof replaced as well. I had absolutely no problems recommending JetRoof, and I would do so again. They're a great company.

Thumbnail of user isabellaa17
Isabella A.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

There was a hail storm that messed up our roof, and we looked for a roofing company in the area. I knew that JetRoof was a good choice, because they did my brother-in-law's roof two years ago. They assessed the damage, and then gave us some options. We picked out the materials, and it was reassuring to know that JetRoof has a lifetime warranty on all materials and labor. They did the install with no problems, and they get two big thumbs up from us.

Thumbnail of user cindyf70
1 review
3 helpful votes
January 31st, 2018

I got my new roof done by JetRoof, and Im glad that I did. They were helpful with every step of the process, from remotely evaluating the damage, to picking out a new style and color of shingle, and then they made the installation process as easy as possible. They also did the cleanup immediately afterward, so there was no danger of stepping on any fallen nails or shingles afterwards. My new roof looks fantastic, and Ill be giving JetRoof a five-star rating.

Thumbnail of user georgel166
George L.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

We have some bad winters in this area, and the roof had been getting gradually worse, year by year. I eventually stopped putting it off, and resigned myself to having to pay for a new roof. The number quoted me by JetRoof, however, was actually considerably more reasonable than what I had been expecting. In a time when I'm monitoring my expenditures very carefully, getting a good deal but still high-quality service meant a lot to me

Thumbnail of user brandyc27
Brandy C.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

We had some leaks happening during the rainy season due to deteriorated counter flashing. We priced getting the roof replaced, and decided to go with JetRoof, because of their superior reviews and amount of practical experience. We also liked the fact that they used only top-quality components, and they offered a lifetime warranty on labor and materials. We're entirely happy with the job they did.

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Jodie W.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

Thanks, JetRoof, we love you guys! The new roof looks great, and the whole crew was extremely friendly and considerate of our family while they doing the install. We also appreciate the lifetime warranty on labor and materials. Nobody else had a policy anywhere near as good, and we were able to make our neighbors across the street jealous.

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Stephanie L.
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I was having some leaks on the second floor when it rained. I spoke to several roofing companies, but JetRoof was clearly the most professional and well-equipped outfit in the area. They helped me pick out the materials that would best suit the house, and then they did the install all in one day. I was very pleased with their professionalism.

Thumbnail of user kylee65
1 review
2 helpful votes
February 1st, 2018

Our roofing job included a two-layer tear-off and new installation on our home. The JetRoof company was great by providing us updated, day-to-day communication throughout the entire project. They even provided us with live photo updates to show us how the job was going how cool is that?! It was nice to not have to guess on the status of the project and could easily make plans to fit our schedules. The JetRoof team of installers really took the headache out of a big home improvement job like this. They even cleaned our gutters for free!

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From the business

We're the highest rated roofer in town. Lifetime warranties, one-day installation, and dedicated customer service make us the roofer you can trust. - 888.645.7574

Company Representative

Thumbnail of user jetr3
Jet R.
At JetRoof, we understand the headache of replacing your roof. With over a decade of experience in the industry, we based our business model on solving the concerns we have experienced when working with contractors. When you choose JetRoof to complete your roof replacement you will receive the following (and more!):
1. Expert, Factory Trained and Certified Craftsmen
So many contractors sub out work to any available crew they can find. We put an end to this! Our team of expert, factory trained and certified craftsmen complete every single job from start to finish!
2. Fixed Pricing Model
No surprises here! We don't upsell or nickel and dime, everything detailed in your estimate is included for one low fixed price.
3. 24/7 Live Customer Support
We hate not being able to reach a real person, which is why we provide industry leading, always accessible, 24/7 live phone support.
4. Cutting Edge Technology
Most contractors seem to exist in an era before modern technology - scribbling prices on scraps of paper, using a flashlight and tape measure to assess your roof. At JetRoof things are different, we fully utilize cutting edge technology to make everything from estimation to day to day communication and project management more transparent and efficient. With simple, organized, always there access to our team and all of your important documents, we truly set the industry standard for customer satisfaction.
5. Lifetime Warranty Protection
We stand behind all of our quality installations and materials. Working with JetRoof, you receive a lifetime workmanship and materials warranty, backed by our manufacturers.
6. The Extra Mile
We go above and beyond the standards of many roofing companies, assisting with interior needs, complimentary gutter cleans, lawn protection and clean up, and post magnetic nail sweeping your yard.

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