• JewelOcean

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Overview

JewelOcean has a rating of 2.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. JewelOcean ranks 67th among Engagement Rings sites.

How would you rate JewelOcean?
Top Positive Review

“I wanted a diamond ring that is different than everyone...”

Amanda M.
6/18/13

I wanted a diamond ring that is different than everyone else's with more antique look. My husband got my Pave setting and band from Jewelocean.com and it looks far better than i could imagine! They customer service was wonderful. I have had no problems with my ring thus far. It is still amazing and I am so happy with it. Jewelocean back up their products 100%. I have complete trust in them.

Top Critical Review

“Website Bad gateway WTF”

E S.
3/4/17

I'm starting to have second thoughts about using this company. I placed an order using lay away. But now the website is down not responding due to a bad gateway. This is not a good look for a reputable company.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user amandam8
1 review
2 helpful votes
June 18th, 2013

I wanted a diamond ring that is different than everyone else's with more antique look. My husband got my Pave setting and band from Jewelocean.com and it looks far better than i could imagine! They customer service was wonderful. I have had no problems with my ring thus far. It is still amazing and I am so happy with it. Jewelocean back up their products 100%. I have complete trust in them.

Thumbnail of user es1289
1 review
1 helpful vote
March 4th, 2017

I'm starting to have second thoughts about using this company. I placed an order using lay away. But now the website is down not responding due to a bad gateway. This is not a good look for a reputable company.

Thumbnail of user toric6
2 reviews
1 helpful vote
April 29th, 2016

I bought a ring and then wanted to return my ring, but I am not able to reach anyone at this company! They do not respond to emails or to any phone messages and you can never reach a live person to talk with. Don't be fooled by any positive posts, they are FAKE and planted by this company! DO NOT BUY FROM THEM YOU WILL BE SORRY YOU DID!

Thumbnail of user jamesl4
1 review
0 helpful votes
June 19th, 2010

I purchased our diamond engagement ring from them. We received the purchase in 4 days, and it was as we wanted. My wife could not be happier. Great purchase

Thumbnail of user heatherd3
1 review
2 helpful votes
June 23rd, 2013

We did the layaway plan so we could pay off a little at a time. I had made three payments and wanted to see what my remaining balance was... It was still the exact same balance as when I'd first made the purchase! I tried to call the "24 hour" customer service for 4 days and had to send an email threatening the BBB before I got a call back. Its the same guy everytime. He apologized and said the payments would show on my account within the next few hours. 36 hours later and still nothing,

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About the business

JewelOcean.com retails wedding sets, diamond engagement rings at cheap and affordable prices. Find wedding ring sets, gemstone rings, and bridal sets for women at JewelOcean

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