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I love your site. I found what I was looking for at a price I thought was right, and am very satisfied. After I get settled in my new office/workshop, I intend to buy even more. If I might suggest, at the bottom of each page you may want to add a "TOP" arrow pointing up. Shoppers don't like to scroll back to the top. Just a thought. It doesn't really bother me, I just push "ctrl" and "home", but not everyone knows that.
I'm grumpy that you lead with a 20% off offer on your page AND then after I resolve to purchase near $100 worth of stuff with money I probably should be hoarding at this time, you let me know that I have to spend $250 to get even a measly 5% off. Really left a bad taste in my mouth.
Only problem was didn't get a order confirmation notice, called to confirm, person was surprised that I didn't receive notice and promptly sent all info. Other than that, all was good.
I needed help figuring out which saw blade was best for me. I had to go to another site to find a chart. Your telephone representative was very kind and helpful.
Didn't find the silver or brass stock coils that I was looking for but will call to see if you have them.
Love this site. Always find what I am looking for when looking for new tools for jewelry making. Easy to use site and orders are received on time.
When trying to check out, could not remember my user name and it would not pull up my account with my email....ugh!!!!
Thank You.
I would be looking for a carry case for the trays I've purchased, if there is such an item. Thank You
I've only gotten really wonderful stuff from these folks. Reliable, honest, considerate, all good stuff when buying tools. And they seem to have the new tools, the current make sense useable stuff. I'm very pleased with this company. I can't wait to use my newest purchase - my new sliding hammer. oh boy, it's just what arthritic hands long for. Can't wait.
nothing special in its tools. I was looking for a type of spider prong stone setter. I have seen it somewhere, will keep looking.
my search word didn't appear at first (shapes), but later when I was in the hearts section and tried the word it worked
I wish the tools were a little better in quality for the price I paid for them. Other than that everything went fine.
I'm ordering 1 item blind as you don't have a picture of it. It would also help if you would put the prices in the shopping cart in Canadian dollars.
I REALLY wish there were more delivery options, like standard post. By sending it priority UPS the shipping cast was higher than the cost of the order. It is for that reason that I would order from a different supplier if possible.
Gr8 inventory, quick delivery, product accuracy. However, offered "promo" of 5% off 2nd order, site wouldn't accept the promo code.
Just unhappy about shipping options. I don't like recommending or using sites that don't have free shipping or at least more options to bring the charges down.
This is the my third order good prices fast shipping and good products and information. Easy site to maneuver.
I love the sales. the site is easy to navigate, and what you see is what you get. Great job!! Jewelry designer for nearly 8 years...gail
Had what I needed No parking problems or crowds to deal with.
What could be better.
Even price was fair.
Your registration is too complicated. I want to choose my own password. Even when I enter my password that you gave me it doesn't like it.
This is my 1st order. Will see how the order is complete.. Would like a gift tote bag with company name on it.
I tried to purchase something using my previous registered information but your system would not accept my username/password so I had to reregister. I had gold status previously so I am wondering if that is gone as well?
Always great products and excellent delivery time to Canada.
Customer service is excellent - always friendly and knowledgeable staff to help out. Happy Holidays to you all! - Linda G.
Your shipping is too high for small envelope. I like your pricing, but in my business I offer free shipping if your order is over a certain amount. It makes regular customers come back sooner, and buy more.
terrific - you were recommended by Kim St. Jean at the class I took from here and have found your company to be reasonable, well stocked, and quick to deliver. Thanks!
I have not contacted jewelry tools yet, but I will. I cannot make this visor adjust to working at a distance. I have to hold my item about 3 inches away from my eyes in order to see anything. Need to know what to do.
I have been buying from Jewelrytools for years and they have always had what I needed. I always try supporting small businesses that are reliable and can fulfill my needs and I am a small buisness too. Thank you for all of my goodies!
The rawhide mallet is spectacular! Exactly the quality I hoped it would be! Haven't used the ceramic soldering discs and pins, but they appear to be a great tool to add to my arsenal! Thank you!