• Joanriversgreathairday

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Joanriversgreathairday has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Joanriversgreathairday ranks 161st among Hair Care sites.

How would you rate Joanriversgreathairday?
Top Critical Review

“They have a buy one get one free offer just pay S&H...”

Nancy L.
5/10/11

They have a buy one get one free offer just pay S&H! I love the great hair day product but the site is deceptive and then in the middle of figuring out my order it asked what type shipping I wanted. I pushed the three to four weeks and then it gave no price and when I hit the check order status to see the total it had an error message. I could not get the page to come up, so I called customer service to see what happened and the girl said "Yes" the order went through but I have no total? I got no where with her, even asking if I ordered this what would be the price? She said I don't have any prices? Then I called my Credit Card Company and they gave me the amount charged and it was $97.91 That means my order of approx. $48.00 must of had $49.91 in shipping and handling charges for the fast shipping of three to four weeks! HUH! This is deceptive My only recourse is to wait until I get the product and make a dispute with my credit card company which I have never had to do before! Yes I tried canceling my order no luck, and yes I can send the product back but I would be out the Ship and handling charges that are equal to the product! I want to say once again I love the product but there has to be a better way to purchase! Nancy

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user nancyl12
1 review
4 helpful votes
May 10th, 2011

They have a buy one get one free offer just pay S&H! I love the great hair day product but the site is deceptive and then in the middle of figuring out my order it asked what type shipping I wanted. I pushed the three to four weeks and then it gave no price and when I hit the check order status to see the total it had an error message. I could not get the page to come up, so I called customer service to see what happened and the girl said "Yes" the order went through but I have no total? I got no where with her, even asking if I ordered this what would be the price? She said I don't have any prices? Then I called my Credit Card Company and they gave me the amount charged and it was $97.91 That means my order of approx. $48.00 must of had $49.91 in shipping and handling charges for the fast shipping of three to four weeks! HUH! This is deceptive My only recourse is to wait until I get the product and make a dispute with my credit card company which I have never had to do before! Yes I tried canceling my order no luck, and yes I can send the product back but I would be out the Ship and handling charges that are equal to the product! I want to say once again I love the product but there has to be a better way to purchase! Nancy

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Joanriversgreathairday?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Joanriversgreathairday?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business