- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
John Cootes has a rating of 3.75 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. John Cootes ranks 18th among Home Appliances sites.
Proactively asks for customer feedback
This company responds to reviews on average within 1 hour
501 reviews
Happy with the delivery. It was packed very well where no harm could damage it. It was easy to assemble the table and chairs. My 11 year old daughter put it all together for me. Injury on one hand so, can't properly use it. She was so proud of herself when it all was put together. Chairs are quiet comfy too. Table is quiet steady also. We live in a bran new granny flat. It's two bedroom and this 5 piece table and chair dinning setting fits in quiet well for a small area. Quiet a proud customer.
Easy to order yet when the bed was to be delivered they sent it back to the depot because no one was hom, they never knocked on the door. Had to ring them to chase it up and then was given the item to take up stairs on my own. May as well of delivered it my self and parts missing which I've emailed about more then once, no reply so the bed is useless. Wouldn't buy from again.
Easy just sitting at the computer at home and shopping
Because it was a big discount
Fast and happy with email letting me know when its coming and when arrived
Choice of afterpay e
After pay payment and mark down sale
Choice of afterpay
Excellent service and price and easy to track order..
Best price for quality
Easy to use website...
Best price for quality in item i was looking for.
Quick & easy order process. Delivered promptly. Relatively simple assembly.
Reputation; price
Easy to order yet when the bed was to be delivered they sent it back to the depot because no one was hom, they never knocked on the door. Had to ring them to chase it up and then was given the item to take up stairs on my own. May as well of delivered it my self and parts missing which I've emailed about more then once, no reply so the bed is useless.
Wouldn't buy from again.
Haven’t heard anything from John Cootes
Thought what a good buy but left super dissatisfied as doesn’t answer emails to get missing parts that never got sent.
Hopeless and I’m not happy!
Bed looked great but can’t put together as missing parts
Right price
Hope the delivery is quick!
Arrived quickly and before I expected it.
Cheapest. And I will use again.
Because of the lockdown.
So quick and the web page is so easy and super responsive
The quality is second to none
Simply and easy. Just a matter of select and click away
Cheapest for the product search
It was what I was looking for
Too easy..
I used a discount code for 5% discount (SIGNUP21) and going through checkout it would not accept the code so I didn't get the discount that I though I would...
John Cootes customer service was excellent, I received a quick reply and discovered it was a mistake made by me...
Perfect, I was impressed that a John Cootes rep replied to my query straight away, and resolved the issue for me.
I looked at several furniture retailers and John Cootes prices were the best.
Buying these for my son and the prices were very reasonable
I used a discount code for 5% discount (SIGNUP21) and going through checkout it would not accept the code so I didn't get the discount that I though I would...
Buying these for my son and the prices were very reasonable
* John Cootes attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Overall good. Product just what I wanted. Good price.
Product that I wanted.
Your prices are very competitive and your website is very user friendy.
The price and your good reputation
Top layer of the mattress is lifting 6 months after purchase.I've never seen a mattress do this.mattress firmness not as advertised.medium to firm description is incorrect.it's soft to medium,.trying to claim on warranty for the last 4 weeks, very difficult even though mattress is faulty.
Very disappointed with the purchase and warranty process..
Quick and easy payment. Fast delivery and excited to get my bum on a new seat
Looked great and it was a sale
Injoyed shopping at John cootes thanks for the fast delivery
Nice furniture
Becouse I needed it
Nice furniture
Easy and quick, affordable and product was in good condition when received only delivery was late but that's understandable with current situations.
Thank you for your review. We're glad to hear that you found our service to be easy and quick, and that the product was in good condition. We apologize for the late delivery and understand it may have been due to current situations. Thanks for choosing us.
Actually was dropped off at the wrong house, lucky our neighbor is honest. There is a glitch in Tolls system- so you cant activate your registration - when I called them all they could tell me was that it was dropped off - but I had not received it - we are in lockdown and we are at home. Your delivery service needs to do the right thing!
All my furniture is from John Cootes and a great price for this chair
Needed to work more comfortably from home
Hope you send this to our local Bringelly post office, please as we are semi rural.
All my furniture is from John Cootes and a great price for this chair
Responded promptly and matter was fixed straight away.
Thank you
Easy to order. User friendly website. Extremely quick delivery very impressed
Easy online purchasing
For the ambiance as I only have a split system and the price was good
Easy to order. Would have liked paypal for payment
Good delivery charges
I brought an Artiss gaming chair through John Cootes.
I feel for them as it was a bad experience that they couldn't prevent but they did accommodate me very well.
With a poor quality (maybe I just got a bad one) and COVID induced delays John Cootes resolved by issue.
Very quick & easy delivery product as described easy to assemble great value will shop with John Cootes again.
Value for money & quality of product
There was a small issue with my item getting delivered but Joe sorted it out and was very understanding that the error was not from my end. Excellent service!
Good value for money and the dining chairs are good
Download invoice
Thank you for your positive feedback on the value for money and quality of our dining chairs. We're glad to hear that you are satisfied with your purchase and appreciate your support. Thank you for choosing us.
Easy to shop it came quickly than what I expected. Haven't used it as yet
Saw it on Facebook
I needed a blower as I wasn’t happy with always sweeping after mowing the grass I wanted something light weight and easy to use
Saw it on Facebook
Gain trust and grow your business with customer reviews.
At John Cootes you will find everything you need for a beautiful home in one place. Our unbeatable range extends across TVs and electronics, home appliances, indoor and outdoor furniture, beds and mattress, and more.
When John Cootes first opened one of Sydney's most iconic stores in the early 80's, his vision was to offer quality-made furniture at a price that everyday people could afford. Over 40 years later, we still run the same way and will continue for generations to come.
In 2020, John Cootes transitioned into one of the most successful furniture and home entertainment online stores in Australia, continuing to supply thousands of happy Australian customers with quality furniture and home entertainment systems at affordable prices every day.
At John Cootes you will find everything you need for a beautiful home in one place. Our unbeatable range extends across TVs and electronics, home appliances, indoor and outdoor furniture, beds and mattress, and more.
John Cootes connects with new and existing customers anywhere they may be, on any device. We pride ourselves on offering the same trusted customer service as our original bricks and mortar store at the click of a button - delivered directly to your doorstep
John Cootes offers speedy national shipping, great warranties, multiple payment options, and regular promotions. After all, shopping online is really all about convenience and great deals.
John Cootes remains proudly 100% Australian owned and operated with head offices in Melbourne and Sydney. Aussies know they can trust the great brands and top service we offer.
Thanks for continuing to support John Cootes.
Thank you for your positive feedback on our quick service and easy-to-use website. We're glad you found it to be super responsive and appreciate your support. We strive to provide the best experience for our customers.