JohnsonString

I ordered a brass shoulder rest attachment clip so I could bend it into a custom shape. There were few places it was available and this one was the least expensive. I wrote and changed the part number after ordering and it was handled cheerfully. The part arrived almost immediately and worked for my purpose. Thanks!

A repeat customer -- for years -- I have always been happy with Johnson String Instruments. I can always depend on them to meet almost all of my musical needs. They often ship in boxes -- depending on the contents -- whereas other vendors often opt for flimsy envelopes. They have a good string selection, always fresh; and like that JSI offers the special JSI String Set, which features Dominants and a Gold Label E.

I have been ordering from Johnson Strings for years. Every order has arrived perfectly and often in half the time I expected.
They have a vast selection of strings and everything any musician might need- at excellent prices. My most recent, BAM
Case hoodie arrived in just a few days. Strings ordered recently came in two days- using regular delivery! Lifesaver!

Excellent product design and use. The stand folds into a tight easily transportable article with its own bag. My cello fits perfectly into it and at least half of it is no longer setting directly on the hard floor. Completely stable and reliable.

We used the music school pick up for my daughters violin. It was fast and easy. Very impressed! Will definately be using them as she continues to grow!

My violin has a new home! It's beautiful & I trust it to keep my violin safe. Very reasonable price as well for the Black Friday sale. Thank you JSI!

The color (poppy red) of the case I have received is very different from the color (light pink/coral) which was advertised. The representative I contacted about this issue was not helpful and overall my experience as a customer was not satisfactory. Otherwise the case is very well built and fits the description.

Received the Cello in great condition. Johnson string made it possible in this difficult time. Thank you!

My online purchase experience has been excellent. However, my experience with the Carriage House store has been more mixed. I was thinking about buying quite an expensive instrument. I found the sales associate I interacted with to act as though I were doing him a favor by purchasing with them. He was slow to write back, brief in what he wrote, and not very friendly. I ended up purchasing the instrument from someone else, who was much more welcoming and really appreciated the purchase.

I'm not a frequent customer only because I'm an adult who doesn't get as much time for practice as I'd like, but Johnson String is fantastic when I need them. Good prices on strings, great variety of sheet music, and the best folding music stands.

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips.
Item itself was in good condition but not a good shopping experience.

Good products, prices, communication and service. I mistakenly sent an order to them which they cancelled on request as soon as they received it despite being closed for inventory review. The refunded my money immediately and without question. In the past, they have sent orders quickly as well. I have nothing but praise for their products and their work.

I've ordered a handful of items from Johnson Strings in the past few years, and it makes life so much easier than commuting to the nearest violin shop (in my case, +1.5 hrs away). Thanks for the new Larsen's!

Very easy to navigate website my granddaughter found a nice selection of sheet music for her viola and accessories also. Shipping cost were minimal and fast. Have ordered again since this order.

Appreciate the receiving 1/2 of shipping cost (I am now paying $15 instead of $30) but still feels costly since the violin is damaged at no fault of my own.

People say that you should first get some good strings if you're thinking you need a better instrument.

That's great advice! I bought a set of Zyex strings from Johnson and already my viola sounds 100% better.

And the strings settled in within a few days!

Thank you, Johnson strings!

The reasons that I choose Johnson's whenever I need any string accessories, music, or repairs, are many... a professional, knowledgeable, warm, and caring staff who know how to best serve any musician that comes through their doors- be they freelance professional players or four year old beginners in their first year of instruction. I would also mention a first rate selection of materials and instruments and quality repair service. Finally, I have been a customer of Johnson Strings since they first opened their doors!

It is nice to know you can get a replacement cover for the Manhasset Voyager. The carrying bag takes a lot of abuse in normal wear and may wear out in normal use. So a good source for a replacement bag is welcome. My actual stand is now about 15 years old and good as new. Recommend anyone buying the Voyager also buy the extensions... a real saver when playing chamber music with no good place for a page turn. The original carrying bag was too small, a very tight fit... the current replacement bags (as I just bought) are far easier to use.

The only thing was an order I made on a out of stock item was not indicated as ordered on the packing slip/invoice. I called the company and was assured it was ordered, would take a while since coming from Russia. But it would have been more reassuring if some kind of info would have been included with the rest of my order to this effect. Otherwise, I really didn't know if it had been ordered or not. The person who took my call was very polite and helpful in clearing up my question. Thank you.

We were very happy to get a larger size of instrument, and also had other questions taken care of. Thanks to the friendly and professional staff.

We received the electric violin we ordered for my daughter in time for Christmas - yay! But it did not work - boo! It was incredibly disappointing. We called customer service and the rep told us to replace the battery with a new one, which we went to the store to purchase - 5 in a pack and only needed one. That did not work and now we have to send it back and she went back to NY without her long-awaited electric violin with which she would gig with to make money. Frustrating!

Side note, you might want to get my name right!

As always, Johnson Strings gave me excellent customer service, a great price for quality products, and fast delivery. Thanks for keeping your standards high.

I bought a set of strings on their website & honestly everything was great. They came packaged nicely, in a timely manner. I kinda default to Johnson strings now. They're very good.