JourneyEd

I purchased three products from JourneyEd, Win7 Ultimate, Win10, and Office 2010. I work for a university, so I submitted my credentials to verify my eligibility. It took a couple of days because of a holiday, but the order was confirmed and I was able to download the products. The real issue came when there were no keys for any of the products. When I called customer service there was a very long wait, but alas the person I spoke to handled the issue. For whatever reason, the university email address that I used for my account would not accept the email they had provided with the keys, Even when she resent them they did not show up in my inbox or junk mail, apparently the content was such that our servers were blocking them out. So, I provided an alternate email address and she resent each of the emails, and I successfully received keys for each of the products that I ordered. In the end, the products were a great value.

They don't hold stock but will advertise items as available. I orderered 12/27 and was notified on 1/19 (23 DAYS LATER!) with a "we don't care" misspelt 12 word email saying that the item was not available. So that's 23 days from order date just to say they can't fulfil. Poor customer service, avoid.

I bought copies of MS Office for both my work computer (Mac) and my home (PC). Submitted my paystub for verification and had everything up and running inside an hour. I don't like that if my comp crashes that I have to repurchase if I don't have the download anymore, but having a cloud drive solved that. This is my second purchase from JourneyEd and I plan to make more. The prices are unbeatable.

There were so many categories for staff, students and organizations alike on different software, courses and study material on this website. I was totally amazed at the price that they offered for certain programs which literally blew my head off. The product I purchased was also shipped in time for me which was a blessing in disguise.

There were many websites I browsed through before I zeroed in on journeyed for the product of my choice. Not only did they have it at a good price but they also provided me with free shipping of the CD and the material which was very nice. I sure would come back for more purchases to this site.

I always like to look around with different websites when I wish to purchase something online. This website by far provided me with a comprehensive price for the material that I required for my academics. The website is also user friendly which makes it a delight to browse through.

Great offers, super offers such as Office 2016 Plus for $29.95. As far as I can tell it's actually available (after plugging in college after college till I found one) in maybe 1% of colleges. Classic clickbait! If you do buy from them DO NOT use a Debit card, use a good credit card, keep records and then if things go bad, refuse the charge promptly. From reviews here about 50% go bad.

There were different options for a Microsoft Office course I came across. This website particularly impressed me as they gave me a good explanation on what to expect from the course. This made my choice easier as it was also relatively cheaper than the other websites which had similar products.

The best part about this website was that they have given equal importance to everything that a student would require. Right from study material to download to accessories that might be useful to them, everything was available in one place. I was surprised with the discounts on offer for students as well.

All brands under one roof was the most impressive part about this website. I was able to search easily and locate what I wanted on journeyed. There was no difficulty in the payment process and checking out as well. The prices were as mentioned on the main page with no stings attached.

I purchase a copy of Microsoft Office Professional from them. I needed to reinstall it about 2.5 years later. Microsoft said at that time that the license key was likely fraudulent and not valid.
I contacted JourneyEd with this information, and they responded that the license was only good for 2 years. No where in the description of the sold product did it state that the license was Only for 2 years. I thought I was buying the standard product.
This is clearly JourneyEd trying to cover up that they must have sold me a fraudulent software license.

I found the perfect software at an affordable price at this website which I purchased and downloaded. The process required me to submit my academic proof after which the download was available with no problems.

I ordered an Adobe software from this company. My credit card was charged twice for the same software. I contacted the company's customer service and was informed that they do not issue refunds for any reason. After the call, I researched this company and discovered numerous similar complaints. I will dispute the charge with my credit card company. This is an extremely dishonest company with a horrible reputation that changes its name frequently.

I always like to look around on different websites when I wish to purchase something online. This website provided me with an amazing price for the material that I required for my academic studies..

When it came to buying a course on software I was quite amazed at the different brands that was offered on this website.

This website was very easy to find the right type of teaching tool I wanted to learn Adobe photoshop. I particularly liked the various categories the products were classified which made it much easier for me to choose what I needed. The shipping was prompt which was icing on top of the cake.

I called this place three times today and once on yesterday and with each callback, I was given wrong information and they would not stay on the line with me to complete anything I was told. I explained I was trying to purchase an office program and the first person directed me to where I could find them and asked was there anything else, I asked that he stay on the line while I looked and he would not. I called again and asked what is the best product for me to get and I was told the Microsoft office is better for me than the Office 365, I asked if he'd stay on the line and he would not. My third call was to advise that there were two Microsoft office programs, Home 2019 and Professional 2019 and I needed to ensure that I got he correct product and I was told to get the Office professional Plus so I typed in professional plus and came up with one software program Professional plus 2019 and one calculator and proceeded to check out. I was told I didn't need to create an account and I wouldn't be charged taxes. I was sent Professional Plus 2016 and charged taxes. I called and left two messages and get an email back saying I ordered 2016 so I sent a screen shot showing 2016 is not even an option on the screen and then I received an email stating I was not charged taxes. I asked both people emailing me to please get me a manager and they just kept responding stating I got what I ordered and I wasn't charged taxes. Finally I got an email stating they are closed all managers are gone and trying using the chat tomorrow. I had actually been trying to use the chat option all day and it never worked so that is why I ended up calling in the first place. Now I am stuck with no way for get this program on my laptop, I have a program for Windows 2016 which I don't have and I'm out $32.01. I don't understand how a company that works with so many schools could have such horrible agents working and just not care enough to help a customer when a mistake has been made. I would like the correct program I ordered and the taxes credited if I was not supposed to charged them

Awesome prices and good customer service!... recommending to friends!

Web site is very careful to tell you there are no refunds for downloadable software. Only AFTER you make the purchase do they bother to tell you that your eligibility has to be confirmed before you can get the access to the download. If you need something quick on a Sunday, too bad. You just wasted your money. Despite two online messages and three voice mails to the "Customer Service" supervisor, I have heard nothing back.

This website made it very easy to find the right type of training tool I wanted to learn Adobe photoshop. I particularly liked the various categories for the products which made it much easier for me to choose what I needed. The shipping was prompt which was the icing on top of the cake.

I AGREE WITH SABINA. I PURCHASED TWO ITEMS, ONLY ONE WAS DOWNLOADABLE AFTER A WEEK AND THE SERIAL NUMBER FOR THE INSTALLATION DOES NOT WORK AND NO APPEALS FOR CONTACT HAVE HELPED. THEIR CUSTOMER SERVICE IS TRULY TERRIBLE.

I was quite stunned that I was able to save over $400 on CorelDRAW Graphics Suite X6. The only thing I was required to provide was the academic proof that was requested by this website.

Whenever I purchased something from any website I found the after sales service to be poor. This was not the case with journeyed as they provided me with good after sales support. The delivery of the product I purchased was prompt which was the website keeping up with its word.