Kamikoto has a rating of 4.63 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives, and wooden boxes. Kamikoto ranks 3rd among Knives sites.
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Beautifully packed in the wooden boxes. Loved how sharp they are. Nice weight in hand. Gave same as gifts to my children and grandchildren.
I'm disappointed in these knives as they do not hold an edge for more than a few cuts. They look good, feel substantial in the hand but I have to resharpen them after chopping a few broccoli or carrots
Beautifully crafted knives and cases with fast shipping! Not only do I enjoy them but they make the best gifts to my family and friends! Thanks again!
I'm disappointed in these knives as they do not hold an edge for more than a few cuts. They look good, feel substantial in the hand but I have to resharpen them after chopping a few broccoli or carrots
While I was drying off one of my knives, it snapped in half. I took a picture of the knife emailed the company on a holiday weekend. They replied later that night, and shipped me a new set which I received within three business days! Talk about standing by your product.
Hello,
My Kamikoto kuro knife broke at the handle while cutting a small chicken up to grill. I tried to contact customer support at *******@kamikoto.com. I was IGNORED. I have at least 7 sets of these knives. They knives look good but they are too fragile to use. DO NOT WASTE YOUR MONEY LIKE I DID. The kamikoto kuro knife set was close to $500. Pure junk made in china. A 1000 year company should know how to treat their customers. I think it's all a lie. I'm very very disappointed. No warranty what so ever.
Tip for consumers:
Don't waste your time or money on these cheaply made knives. Don't get RIPPED OFF like me.
Products used:
Kamikoto kuro knife
Dear Mr. Chris K,
Thank you for your review. We are saddened to hear of this.
We have searched for an order with your details, however, unfortunately we have been unable to find your profile. We ask that you provide your email to us privately through Sitejabber as we would be honored to send you our new Kage Set knives as a replacement for your Kuro Series and ensure that you have received a full refund for your order.
Kind Regards,
Kamikoto
These are sooo sharp the warning doesn't do them justice. I've cut my fingers several times,even managed to stab myself accidentally of course but are the best knives I've ever used before. Amazing Craftsmanship
Great service and the quality of the knives is
Outstanding! I would highly recommend the purchase of these knives.
I purchased the 7-inch Damascus Santoku knife - hands down the sharpest knife I have ever owned. Fantastic for chopping herbs, slicing tomatoes, dicing chicken... anything requiring a delicate, accurate touch. Very well balanced, great handle and an overall good size for any task. If you have one knife in your drawer, it should be this one.
Tip for consumers:
Site is excellent... and I used to develop websites.
Products used:
7-inch Damascus Santoku Knife
Hands down the sharpest knife I have ever owned. Fantastic for chopping herbs, slicing tomatoes, dicing chicken... anything requiring a delicate, accurate touch. Very well balanced and an overall good size for any task. If you have one knife in your drawer, it should be this one.
I bought several knife sets for Christmas presents. Of course I had to buy one for myself as well. Everyone loved the gifts and I found the knives to be very sharp and used them immediately in place of my old knives.
One of the knives in the set had not been final sharpened. It was blunt compared with the rest of the set. We used the block and stone I bought and sharpened the knife up. Other than that a very nice product. With respect Brendan Thorp
Dear Brendan T.,
Thank you for your review.
We are saddened to hear that your knife was not up to the standard that we expect to deliver to you. Due to this we have now issued a replacement set to be delivered to you as a gesture of goodwill.
You will receive email confirmation of this, and should you have any further questions or issues, please do not hesitate to reach out to us directly either by replying to your previous correspondence or by reaching out to us again.
Kind Regards,
Kamikoto
I needed a new set of steak knives that were actually worth what I spend. Having bought Kamikoto knives in the past I knew right where to go and pleased to find a GREAT set of knives!
I got this as a gift to my husband he loved it and that makes me happy! Great quality and beautiful finning.
Disappointing... knives are already losing edges and wear... I don't recall if these were carbon steel but not impressed at all
Dear Mr. Jack S.
Thank you for your review. We are sorry that your original order was not up to your standards.
We have reviewed your order and are please that we have previously issued replacements for your knife set as well as a complimentary Toishi Whetstone to ensure the sharpness of the replacement blades remains.
We hope that you are enjoying these knives.
Please do not hesitate to contact us again if there is any other way in which we can assist you.
Kind Regards,
Kamikoto
Kamikoto is an incredible brand. I wish to own the whole Knife set someday. I own a few pieces now and I Love them. When one of my specialty knives got damaged they replaced it for me. That is incredible service. I am so very grateful and give them 5 stars for quality, commitment, and service.
Thank you Kamikoto
We got the three knive set and when it came one of the wood case hinges wasn't letting the case close very nice. Maybe damaged in transit I'm not sure. I contacted them with my concerns and they send me a new case via FedEx two days later, the new case was perfect and now the knives are stored and displayed in the way they were intended. Thanks Kamikomo, I'm one happy customer.
As I stated earlier, I bought a set of Kamikoto Knife's using a code from a you tuber I watch. They arrived very quickly to America. The Beauty of the Knives were fantastic. The HandMade Boxes the Knives arrived in were the best craftmanship. I had the Knives for a couple of days when I decided to order another set for a Chef in my area. The Chef was stunned by my generosity & equally stunned by the Beauty of the Knives. He decided to take the Knives home to use so he didn't have to share them. As you can tell, I am very pleased with my purchase.
Products used:
Knives
I received my Senshi knife set recently. The packaging, wooden box and display stand were a pleasure to behold. The knives are works of art - precision made, well balanced, sharp as a razor, sleek hygienic design, and branded with quality text and graphics. I would have paid twice the price if I knew how well received they were going to be. It is a joy to use these knives for food preparation. Do not be fooled by cheaper products which certainly will not carry the Japanese standard of perfection or instill such a feeling of respect for the makers. They are my katana and wakizashi of the kitchen! Very happy.
Tip for consumers:
Do not be hesitant to communicate with Kamikoto. They are professional, honest, respectful and proud manufacturers of quality products.
Products used:
Senshi knife set
I was really happy to buy a set of knifes but unfortunately after waiting more than 2 months to received them i had to cancel the order.
The only positive thing was that the refund was.made very quick.
A shame I couldn't get the knives.
Best Regards
Eric Heijkoop
Dear Eric H.,
Thank you for your review. We apologize for any issues that you have experienced during the delivery process.
Having looked into your order, we notice that your order was held in customs awaiting payment of customs fees, and was then returned back to our warehouse.
Typically we would offer to send a replacement set due to this delay, however we issued the refund upon your request.
Please do not hesitate to reach out to us directly if any future orders are delayed and we would be honored to assist you.
Kind regards,
Kamikoto
I ordered Kuro set for a gift and received somewhat flawed one. Their customer service immediately answered to my email and asked some pictures of the item. After examining the pictures, they immediately replaced the flawed one. I really appreciate their quick action. However, Kuro set was not extremely sharp as much as I expected compared to their other single beveled knives although they advertised as best knife ever amongst their products. Overall, I was satisfied their customer service but have a question mark on the Kuro set.
Recently, I received a few sets of Kamikoto knives as a gift. To this point, I have been thoroughly impressed with the quality of the product; they are by far the best knives I've owned or used.
When addressing one minor issue that I had, the customer service team was exceptional. Their responsiveness, cordiality, and respectfulness was absolutely incomparable, and they were able to resolve the issue with diligence and ease.
I would recommend this company and their products to anyone without hesitation.
We had some problems that did not depend on the seller, yet the seller went head over heels to help us solve it. The products are, so far, absolutely fantastic. More than satisfied.
I'd never spent the money on a nice set of knives so I was hesitant to purchase this set. However, after listening to several people, I took the chance. I am extremely happy that I did! The knives are stylish and well-designed. I will be purchasing from Kamikoto again.
Thank you!
I received my knives very quickly, but the sharpening stone wasn't with them. A quick email was all that was needed to get it taken care of.
Very impressed and I will now buy all of my knives from Kamikoto. I am also pleased that they are sponsoring a special 2A video blogger, Langley Outdoor Sports.
Thank you for the great deal and a perfect customer care experience.
Wonderful set of cutlery! One suggestion for you though: Have storage rack for ready access... just a thought
I am delighted with these knives. They are a fantastic addition to my kitchen. They combine a handsome box, they feel great in my hands, and they are SHARP. That is a great combination. I recommend them.
Products used:
Knives
Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.
Dear Mary G.,
Thank you for your review.
We apologize that you have not enjoyed using your 7 inch Santoku Knife, we pride ourselves on the quality of our blades and it seems that your knife has been underwhelming.
We have now issued a replacement knife to be delivered to you, and we hope that this knife will not disappoint. We have sent an email detailing this replacement, please reply to this email if you have any other questions, queries or feedback as we would be honored to assist you.
Kind Regards,
Kamikoto