KaraokeVersion

I use their backing tracks for my band. I usually buy the custom versions in order to mute tracks for live play. I love how none of their songs fade out. Out of all the songs I bought I was not pleased with only one. I contacted the company to tell them I thought this particular song was not a very good rendition. They apologized and offered to replace the song with another of my choice. I don 't think anyone could ask for more.

After spending a couple of years trying to find a good site to buy karaoke versions of the songs I liked, I have found the best three. Below is the review of one of them, www.karaoke-version.com.

The Good

- The colorful background of the videos makes these versions attractive. This sets it apart from other sites such as thekaraokechannel.com which has black background.

- The quality of the music is very close to the one played by original artist. The sound quality is also good. There is no audible noise. These qualities make it much better than all the free karaoke sites.

- It has backing tracks for guitar, bass, drum, and piano. Not many of other karaoke sites have this feature. Some of my friends bought backing tracks for guitar to practice with their bands.

- It has backing vocal versions for some songs. I always buy these versions whenever possible because they make my singing sound richer. Most of other karaoke sites also have this feature.

- It has multiple formats such as mp4, wmv, CDG, kfn so the songs you bought will play in any device.
- Its collection is large. It does not say how many it has but from my experience it must be in the thousands because I have never found a popular song that it does not carry.

- It allows me to sample the songs I like BEFORE buying it. Each sample lasts about 40 seconds. All commercial karaoke songs have this feature.

- It stores the songs I bought on its site indefinitely. That means after downloading them to my computer, if I lose them, I can download them again. Additionally, I can access my songs anywhere and anytime. Many other karaoke sites also have this feature.

- Its service is quick and convenient. After paying for my songs with my credit card, I can download them and play them right away.

- It has some free songs.

The Not-So-Good

- It charges $2.99 a song which is more expensive than some other sites. For example,. thekaraokechannel.com charges $1.49 a song.

- It does not allow me to suggest a song I need. That means there is no way I can ask them to create a karaoke version for it.

They will not except gift cards because they can't scam that. They are based out France so if they Rob your account you are out of luck. They seem very shade I emailed them about using gift card never emailed back SCAMMERS OUT COUNTFRY

Turns out that my accountant gave me bad info. The customer service rep was very good in getting to the bottom of the situation.

I ordered three songs all I got was music without lyrics and when I got the video with lyrics there was no music I have made 3or 4 attempts to get this they did try to help but it all way's comes back to the same thing

THE WORST! I went there thinking I was purchasing CDGs, like their
Website says. Turns out it's ONLY downloads. They say "Well you're
Free to record them" but you can get most karaoke songs for FREE and
Download them that way, so why purchase (what they claim are) CDGs when
It's ONLY downloads? They need to be more clear about that! SO
DISAPPOINTED! Not only that, but it's very expensive for the purchase of just one song.

Oh, and if you email them to dispute this, they
Really talk down at you, as if you're the idiot. Then they close your
Account. They are just horrible. There are many other reputable
Karaoke websites out there. You don't need to use these crooks.

Karaoke version produce some of the best backing tracks on the Web. I have used many of there tracks and will continue to add more to my collection. You will not be disappointed with the quality of their products. Top quality sound produced by a professional team.
Regards
Phil.

I have in the past bought some good quality karaoke CDG files. I asked to be on the list when a specific song became available for karaoke. I received an e-mail that my song was now available, so I went to their website and purchased the download. When I clicked download I only got an MP3 file, no words. I e-mailed them and requested a refund because an mp3 is worthless for karaoke. They quickly responded and said no refunds, but they put a coupon on my account for my next purchase. They did not suggest that they have the CDG version of the song, but I found it in their catalog and downloaded it using the coupon. Not the smoothest of transactions, but no scam.

I've used Karaoke Version for years because of their quality songs and good selection. However, one of the first songs I bought was Bad Romance by Lady Gaga. Since it was the only version I mistakenly believed it was the album version--it wasn't (in fact, today I found out it was the Radio Edit, which is a version I had never heard before).

First problem: I left a comment saying that it didn't match the album version I owned and a moderator replied telling me that it was the "original" version and that I was, in essence, wrong. I brushed off the rudeness, heaved a sigh at spending money on a song I couldn't use, and continued using the site without incident.

Second problem: Recently I received a notice that there was a newly remastered version of it and, thinking that maybe the new version would match the album version, I downloaded it again. It was basically the same as the older version and I left a comment saying that I didn't see a difference between the versions and that "This track has been 100% unusable for me since I bought it, and the update didn't fix a thing. Generally I love Karaoke Version, but this purchase was a big regret for me." The comment was not published, but I received a communication from Support quoting my comment and offering to swap out that song for another one. I was happy and surprised that they would do this (they didn't do anything like that in 2013 when I first commented) and replied with a song I'd like to have swapped.

Third problem: Today I received a response from the same support staff saying: "I have just notice that you have ordered "Bad Romance" in 2013! So you got the time to download and use the track. Why do not you contacted me before?" The song was, of course, not swapped out and on top of that the staff member is blaming me for... their staff not contacting me in 2013 when I first complained? For the staff member not reading my comment properly and making the wrong assumption that I hadn't downloaded the song, even though it wouldn't make sense for me not to have done so? So basically I get chided for their own incompetence, which is rude and unacceptable behavior from customer support in my opinion.

Fourth problem: I wrote a second comment that was published on the page. In it, I say that I don't know what version they were using but that it is significantly different from the album and music video versions. Despite me saying which versions I was referencing, the moderator who responded said, " Perhaps there is another version that you are thinking of?" which, using the most charitable reading, means that they didn't actually read my response and at worst gaslights me by implying that their version is or matches the album and music video versions and I'm wrong about it not fitting those versions.

At best, this company's support staff has an inadequate understanding of English for dealing in an appropriate manner with their English-speaking customers. But whatever the reason behind the unacceptable way I was treated, my experience with their staff is that they are rude, incompetent, and jump to blaming the customer for problems they don't understand. Hopefully the next karaoke song site I find will have more respect for their customers.