• The Ketogenic Switch

The Ketogenic Switch

Overview

The Ketogenic Switch has a rating of 4.12 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Ketogenic Switch most frequently mention weight loss, and facebook group. The Ketogenic Switch ranks 243rd among Weight Loss sites.

  • Service
    4
  • Value
    4
  • Shipping
    1
  • Returns
    3
  • Quality
    4
14
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What reviewers want you to know

Positive highlights

  • Support is great and there are videos and a closed Facebook group for additional support.

Critical highlights

No critical highlights yet

How would you rate The Ketogenic Switch?
Top Positive Review

“Best nutrition plan I've ever been on!”

Debi K.
5/25/20

This plan has changed my life. It is a bit challenging at first as your body switches from burning glucose to burning fat but once you have switched over and get acclimated it, it is one of the easiest weight loss programs out there. Results are quick and visible by most by week 3. Support is great and there are videos and a closed Facebook group for additional support. Highly recommended!

Top Critical Review

“Deceptive and contradictive”

Shellie H.
2/5/20

Same as the other bad reviews. No care no response nothing personal Just I Am the best. Follow me. She has an automated message on messenger and never answers you... but the minions do by us saying I want to speak To a human. Doesn't say it's keto doesn't say it's In US $. Won't refund and they talk to us Like we're stupid And over sensitive. Won't address what your talking about. STAY AWAY Plenty of OTHERS wish I'd read these Bad reviews first

Reviews (21)

Rating

Timeframe

Other

Reviews that mention popular keywords

facebook group (4)
Thumbnail of user debik20
1 review
8 helpful votes
May 25th, 2020

This plan has changed my life. It is a bit challenging at first as your body switches from burning glucose to burning fat but once you have switched over and get acclimated it, it is one of the easiest weight loss programs out there. Results are quick and visible by most by week 3. Support is great and there are videos and a closed Facebook group for additional support. Highly recommended!

Thumbnail of user shellieh9
1 review
22 helpful votes
February 5th, 2020

Same as the other bad reviews. No care no response nothing personal
Just I
Am the best. Follow me. She has an automated message on messenger and never answers you... but the minions do by us saying I want to speak
To a human. Doesn't say it's keto doesn't say it's
In US $. Won't refund and they talk to us
Like we're stupid
And over sensitive. Won't address what your talking about. STAY AWAY Plenty of OTHERS wish I'd read these
Bad reviews first

Thumbnail of user juliah290
1 review
9 helpful votes
March 5th, 2020

Although a bit challenging in the beginning because there is a lot to read and take in this diet/lifestyle is brilliant. I've lost weight, got rid of sugar and alcohol cravings, anxiety decreased, inflammation disappeared and sleeping so much better. The Facebook group is supportive and informative. I wish I had done this years ago.

Thumbnail of user verac54
1 review
25 helpful votes
August 28th, 2020

It is several months later and I have gained all the weight back plus more!
I never got to finish the program because the minions blocked me because I was complaining about being in a lot of pain.
Now the 15 pounds I lost plus 20 more are back. It just piled on quickly and I have never gained weight that fast in my life! I still can't walk properly after getting horrible cramps in my legs. If I could sue this woman I would. But last I observed she had been traveling in Italy eating pizza with all the money she is raking in while the next batch of volunteers make money for her.

Thumbnail of user ds1313
1 review
3 helpful votes
April 10th, 2022

Having tried every other imaginable eating plan (WW, SW etc) this by far is the best. Deborah has given me back control of my menopausal weight gain and hot flushes and I never go hungry. The weight is just falling off. If you give your self time to get into this, adjust and follow to the book you will see amazing results. A few of my friends have been following this with me too, all with brilliant results. Certainly not a scam for us. The health benefits and general well-being are well worth it! Thank you so much Deborah, you have given myself (and my friends) our lives back and we all feel amazing

Thumbnail of user sophiek57
1 review
5 helpful votes
April 9th, 2021

When I came across Debra's programme I had bee looking for a programme that would help me to stop eating sugar, eat healthily and lose weight and this programme ticks all those boxes.
I love the way there is lots of information given in books, workbooks, and videos to explain why each of the stages is helping to reduce inflammation in the body and therefore helping to lose weight.
Yes there is lots of info but it's broken down into bite size chunks and they encourage you to work through it on a weekly basis.
I also think the fact that Debra helps you to address Mindset is key to success.
Yes it is similar to Keto in that you get your body into ketosis so that you're burning fat and not feeling hungry but it has been adapted to incorporate many healthy foods.
I would definitely recommend this plan if you are ready for fundamental lifestyle change, are happy with receiving lots of information to work through and don't mind cutting out sugar and bad carbs.

Products used:
30 Day Challenge
TKS programme

Service
Value
Quality
Thumbnail of user johannab55
1 review
15 helpful votes
June 10th, 2020

I joined up with TKS over a year ago now as I was a yoyo dieter. It isn't your usual Keto Diet as it is geared around a lifestyle and long-term change. If you are after a quick fix weight loss program to then go back to your old ways, then this isn't for you. But if you truly want to change your habits to become healthy and the size you were meant to be then I definitely recommend it. I started with the 30 day program and had great success so joined the lifetime program. Awesome health benefits.

Thumbnail of user louisan3
2 reviews
6 helpful votes
September 8th, 2021

I expected something far more substantial for my money. I was upsold when buying the diet itself for 47 dollars. Not sure how they can justify 19 dollars for 21 recipes. I have written to complain. Disgusted.

Thumbnail of user kellyj206
Kelli D. – The Ketogenic Switch Rep

Hello Louisa! Thank you for your feedback. Xx
I have responded to your support email as well. Please search your email for my response.
I am sorry to hear that you're disappointed in your recipe book purchase! As you will see in my email response, I am happy to process a refund for your recipe book purchase. We have more recipes to choose from in our support community, that are included with the program. I look forward to hearing back from you in our email correspondence. Much love, Kelli.

Thumbnail of user geneviever29
1 review
4 helpful votes
September 21st, 2020

Fabulous food program with awesome support. It becomes a lifestyle, highly recommend, for all age groups.

Thumbnail of user janeh591
1 review
6 helpful votes
October 20th, 2021
Verified purchase

Signed up hoping for a simple package. After many attempts to upsell me, I signed up to the bare minimum. Changed my mind, requested refund, only to be told that they no longer use paypal and so cannot refund me. This seems ridiculous. Am dealing with Paypal and really finding this entire thing a royal pain in the arse. Talk about make things difficult. Its a refund. Put the money in my bank account by transfer if I am one of a few that this has happened to... according to them it's just unlucky that I cancelled on the cusp of their relationship with paypal falling apart. Also the upsell aspect and the very poor recipe book and the difficult to navigate the website, and the can't be in the facebook group because you didn't buy the upsell programs was just rubbish. I ended up joing the Diet Doctor program which has thousands of recipes, a wonderful app, a free to join facebook group and Im losing weight. I know low carb works as I lost 34kg in 20 weeks over ten years ago on my own... without a group, but I have been unwell and just felt I needed support to get through this.

Tip for consumers:
That there are a bunch of videos during the purchasing and they all upsell you add ons which include access to the Facebook group. When you message the owner on her Facebook page you get an auto response and it tells you to contact the support email and they aren't helpful. the 60 day refund policy is required because it's been a month and I still don't have my money back. I am chasing it through PayPal. Buyer beware. The program itself is probably ok. What you get for your $, not so good.

Products used:
An online diet program

Service
Value
Returns
Quality
Thumbnail of user millicentj2
1 review
2 helpful votes
January 11th, 2022

I have used several different programs over the years, all of which I failed with. This plan is the only one that Ive lost over 22.26kilos. 3 years on and Ive still maintained the losses. This plan includes a physical diet plan & a mindset plan. Both work together to form a very easy to follow plan. Anyone who says they haven't kept the weight off just hasn't done the mindset work. Its key to your success. After all you sign up for a plan to lose your weight, not for someone else to lose it for you. Yes, there are days where its difficult, but all diets are like like that. You just need to have the grit and determination and the self worth to put in the effort. If you do then the plan will be a success. You get out what you put in!

All plans I've come across have upsells & coaches. All the other reviews that give negatives points towards this are just trying to find fault. At the end of the day you are in control of what you buy, there is no compulsory sales other than the original plan of course. There are offers, but hey this is a business and all businesses offer their clients other services. You get to choose what you spend your money on or don't if you don't want to. Thousands of women have been through this program and succeeded the same as I have. Lots of members have confirmed they have come off medication (with Drs consent) and its really helped with lots of medical conditions.

The team are fantastic, always willing to help where they can. Debs health team are awesome, you have access to a naturopath, nutritionist, mindset coach & an amazing chef. They give awesome lives videos in the facebook group on a regular basis along with Deborah herself. You do need to make sure you are up to date on how to use facebook. There are lots & lots of self help guides, recipes, health articles & much more that is there for each member to use.

There have been previous issues with billing but nothing that hasn't been sorted out with kindness from the team.

In review all I will say is DONT let negative reviews put you off this plan. Most people that review negatively just arnt ready to commit. This is a common theme that is found in all weightloss groups!

If you want a program that will work, this is the one for you. You just have to be prepared to put in the hard work. After all this is YOUR weight loss journey & no one else's. If you are prepared to engage fully, do the mindset work you will succeed with this plan!

Products used:
TKS & 30 day

Service
Value
Shipping
Returns
Quality
Thumbnail of user verac43
1 review
37 helpful votes
February 21st, 2020

I joined because it sounded healthy and I was promised loads of energy. Ketosis is a three week process that can involve extreme side effects. There was not enough careful guidance through this process. Scattered information, support seemed to be at random by a sisterhood and a constant sense you are not doing it right. But how do you know when the rules are vague and you are told you won't get it if we tell you what to do. I was blocked because I got so frustrated with the program. I am very grumpy when I have been constipated for a week. No warning came for this or my muscles all contracting and oh the Charlie horses! Heart beating out of my chest. Now my body is so screwed up! Constant thirst. No amount of broth and salt cures it! No one has made contact with me. A few customers were suffering from organ failures and heart attacks! Consumer beware!

Thumbnail of user caitlinb42
1 review
7 helpful votes
October 21st, 2019

This is a whole food approach to food, low carb, ketogenic but not as you'd know it. You don't have to count carbs, and vegetable and fruit are absolutely required - but the amounts are planned out for us, and you do need to stick to the plan and learn new way of eating while in active weight loss. It will take some getting used to, and you do need to invest in reading and listening, but once you do and you get in the groove it turns the world around:-) All the support is there, online and through chats and lives to help you balance mind body and spirit.

Thumbnail of user adriannab10
1 review
35 helpful votes
September 1st, 2020

DO NOT GIVE YOUR CREDIT CARD DETAILS THIS IS A SCAM! $840 stolen! Please PAY ATTENTION! This is one of the most DISTRESSING experiences I have ever had.
I've been charged three times totalling $840.00.
I cancelled my membership and made it clear that I do not want to be charged for another year. (This was done well before the next year of membership was due) I sent 8 emailing explaining that I cancelled but charged 3 times. They acknowledged that it was a mistake and that someone didn't cancel the auto renewal. But absolutely no care factor for the distress cause and still the money they stole hasn't been put back on to my credit card. I don't believe this was a mistake because the same thing happened to friend. She too is fighting to get money back and also charged not once but three times. BEWARE there is an auto renewal so they will just keep taking money. This is very sneaky, can't imagine the amount of people they have ripped off who don't even realise. I'm still waiting for my $840 and I feel sick to the stomach.

Thumbnail of user lizt84
1 review
13 helpful votes
September 8th, 2019

I cant believe how much gratitude i have for this program.

I have tried everything to loose weight... and failed.

But 12 months on and i have maintained a 20kg loss.

I feel calmer, my skin glows and niggley aches and pains are gone.
My sleep and energy levels have never been better.

The plan is simple to follow and not restrictive at all.
They have a lady (Bel) who provides weekly new recipe ideas.
The TKS team are loving, kind and supportive.

This isnt just a diet... its a lifestyle that is flexible, adaptable and healing.

Thumbnail of user ellah134
1 review
6 helpful votes
December 15th, 2021

I joined last year and initially was quite pleased with the programme.

It does works but so does any keto plan.

The upsell of recipe books and plans etc is awful. They are not worth it at all and all of them can be found inside the group for free.

You do get some great recipes from the resident chef on the programme. Her stuff is great (Deborah's own stuff less so) but you would be better following her website separately.

The issue here is that the support team are not at all knowledgeable and in order to get sensible answers you have to Google.

Many of the answers offered are cut and paste. It is as though they have a manual that they all copy answers from.

Recently half the support team have left and have not been replaced. The group is dead and lots of questions are unanswered.

There's also a huge amount of censorship and negative comments are just deleted and people are muted.

Half of the support team are also enrolled in a kind of pyramid scheme whereby they have paid to become coaches and are now scouting the group looking for vulnerable members who may wish to pay extra for 1:2: 1 support… however the support offered is just from these coaches who paid for their ‘qualification' and are reading from the same materials available to you as a member.

It's all a big money grab and a bit of a shame.

There's no doubt at all that the plan works if you follow it, and it's heathy, wholefood and sustainable, however you are bombarded by sales messages.

Deborah herself promises that you will see her live every week but you don't. Her lives are never live and she pretends to read comments. Many of the lives are also old videos that her team edit. In fact I remember one where they had to edit out a date and every time they replay it they say that the signal was bad so it glitches, but it's actually bad editing. One of the ex team told me that they were joking about this in their back room chat.

The support team are a mixed bunch. Some have lost lots of weight. Some only a little. There are some big claims by members who don't ever show any recent photos and so I suspect they are either made up people or they have regained the weight and are just admins because it's their job.

They often contradict one another's advice and god help you if you ask a question that isn't in their manual.

The 30 day programme is not a bad price if you are Willing to accept limited support from moderators who are just reading from a manual - many of whom have not actually lost much weight themselves.

Don't purchase the ‘lifetime' offer. It really is not worth the price.

Deborah herself is not interested in either product but treats the group as a sales funnel for her coaches, who then do all the sales work and have to pay her most of the money they get from the member. For Deborah these groups are residual income. Old material that she never updates but a constant flow of cash so she can buy a new car and tell everyone about the new house she is building.

Deborah pitches the TKS programme as being the only diet you will ever need and that the mindset is the real point of difference, but since she launched the coaching programme she has started suggesting otherwise.

Now apparently you need a coach because you will regain the weight if you try to go it alone. In fat respect it's the same as any other diet out there. I guess if you are willing to pay $200 to join TKS and a further $500 to connect to a well meaning ‘coach' in order to get the accountability then go for it.

I wonder what happens after your 8 week coaching programme? I suspect that the weight comes back and you need to pay another $500 to keep the support that you now feel dependent on.

And please don't get sucked in by the promise of making money as a coach. They have to pay thousands of dollars for the course, then continue to pay for a ‘licence' to allow them to sell the product. I have spoke to several of them and they are all embarrassed that they were taken in by it, but with a $15k credit card debt they have no choice but to stay and attempt to recoup some money.

They don't get the $500 … far from it.

Finally. She's just about to launch her own brand of food. It's another brand that she is relabeling and reselling with a massive mark up.

In short. Get a book, join a FB keto group, but good quality coconut oil from the health food shop and save your money.

Deborah is pitching herself as an expert in everything from Keto to sex and relationships and she has zero qualifications or credibility in any of those areas.

I'm well over 100lbs down. The plan works but it's keto and you absolutely have to stick to it. If you follow the mindset in the 30 days programme and then branch out to other self reflection work that's available for free all over the internet then you will
Succeed too.

Tip for consumers:
Don’t get sucked in to Deborah’s world. She’s a great sales woman and she’s laughing at you

Products used:
30 days
Tks

Service
Value
Returns
Quality
Thumbnail of user karenf132
1 review
26 helpful votes
August 22nd, 2017

I have been following the Ketogenic Switch programme since January 2017, and as of August 2017 have lost 23 kg in weight - without exercise.
This programme is based around eating a wholefood, ketogenic diet - excluding foods like grains, potato, breads, processed foods etc and mainly gaining energy from healthy fats like coconut oil, flaxseed oil, high quality whole milk/cream, coconut milk, nuts and seeds etc. The plan does include some fruits, along with lots of leafy green vegetables and other vegetables etc.
Along with the eating plan, Deborah Murtagh, the founder, also provides a strong focus on the Mind Switch aspect - which means working on your reasons for wanting to lose weight and addressing other issues in life that might be holding you back, and keeping that weight on.
I think this is a particularly good fit for people who are interested in keto but prefer to eat wholefoods rather than loads of bacon and processed meats etc which are widely used in many other keto diets.
There is a large and very active private Facebook group providing a lot of information and support, especially for new members, and it really makes a difference. My before and during photos were taken in December 2016 and August 2017.

Thumbnail of user lises17
1 review
32 helpful votes
December 5th, 2019

I have requested cancellation of my membership. NOTHING has been done after numerous email requests. They just keep taking money out of my account. Disgraceful!

Thumbnail of user kellyj206
Kelli D. – The Ketogenic Switch Rep

Hi Lise,

Thanks for posting your review on Sitejabber and allowing us to respond.

I can see that you have authorized payment to us in an installment plan for the purchase of the Ketogenic Switch program. Once your final payment is complete, there will be no ongoing costs for this program.

You have been in contact with our billing team, and they have offered you advice on how to claim a refund in line with our 30-day money-back guarantee advertised prominently in our marketing materials.

They have also offered you four weeks' complimentary access to our support group. Our team would be happy to support you in assessing the effectiveness of the program so that you get the best start possible.

Please reach out to our team if you need further support. In the unlikely event that you do not see results by following the plan, resubmit your cancellation request with supporting evidence to our billing team.

Kind regards,
Kelly
Customer Support

Thumbnail of user sarad157
1 review
63 helpful votes
July 28th, 2019

I signed up after watching the sales pitch of Debra, saying that most of the food on her lists would be everyday food I have in my cubard. (Not true) And what a great Facebook group for support through challenge, (Not true) also on the add it showed a book full of recipes and meal plans. (Which you don't get a book) Also said you will get a tracker to put ur progress down on etc. But reality is you have to down load the info and print it off so using your own paper, ink, also the tracker is just a glorified spread sheet that's not android phone friendly you need a lap top or computer. The Face book group works when Facebook is not playing up or the group, I had issues posting comments, and after seeing the strict unrealistic food list with a number of foods I don't like, it left me with very little choice to eat over 30 days. So for me to take part I'd be limiting myself to a very boring diet of salad and meat or veggies and meat no snacks no drinks other that green tea or water how can anyone stick to that, and if you fail to stick to it you fall out of ketosis and fail. Also I worked it out and basicly by restricting the diet your eating under 1000 kcal perday so of course you will loose weight. But you will suffer constipation and or diarrhea for the duration. If you can stick to everything listed you may be less likely to have bad diarrhea but as humans we have tastes and not all the same, so my point is it's unrealistic. So I decided I did not fancy doing it as it was not clear it was keto style upon signing up and I'd not started the challenge which was 1st August, I was told I would not be allowed a refund unless I took part and prove it didn't work. Trying to force me to do something, so I could get a refund. I'm not saying someone would not loose weight on this of course you will If YOU CAN EAT the very limited food list and STICK to it. But you will pile it back on after the challenge as its unrealistic to change habits of a life time in just 30 days, so what's the point. The food list sent out upon purchase had to be changed apparently according to the face book group. As the food list had things missing or not right on it or something. I've still not had the revised version.
Im loosing weight and keeping it off by fasting and eating low Carb meals that I enjoy that's not so restricted. So I don't need to restrict myself stupid to loose weight just to put it back on. I just don't agree that the sales pitch given is what you get upon purchase its false advertising. I'm not alone in feeling this the fb group has many ladies stating the same once they realise what they have signed up for. They they are told by Debra's admin support group assistants that they are just overwhelmed and to "give it a go", as they will not get a "refund". So if you like being told you have no rights and that basicly your stupid cause you had been told all this on sign up and that it's perfectly clear before you paid what this challenge is, (but it's not clear) then go ahead find out for ur self.

Thumbnail of user brendab857
1 review
8 helpful votes
August 11th, 2020

I have been losing weight by cutting out all sugar and eating non-processed(non-packaged) food. When I saw the video I was interested in speeding up my weight loss so I signed up. It wasn't until I had downloaded everything and started to read it (lots of reading here) that I realized it was the KETO diet. I really did not want to go on another diet since the way I have been eating is working, sometimes slower than I like. So I asked for a refund right away. Because it was in the first 5 days of ordering, I got a refund right away. No problem!
That's why I'm giving it 4 stars!

Thumbnail of user oliviac506
2 reviews
1 helpful vote
March 21st, 2023

After 50 years of dieting this diet was doable and satisfying
And I lost 8 kgs in 2 months. Rarely hungry.

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Thumbnail of user kellyj206
Kelli D.

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