• Kilimall

Kilimall

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Overview

Kilimall has a rating of 2.4 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Kilimall ranks 508th among Marketplace sites.

  • Service
    2
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
1
See all photos
How would you rate Kilimall?
Top Positive Review

“IPHONE PURCHASE.”

Tom M.
4/16/22

I bought an iPhone from Kilimal. It arrived in a very good condition. Thanks to Kilimal and I recommend Kilimal to all my friends for all types of purchases they wish to make. My purchase order number is *******599574401. Thank you so much.

Top Critical Review

“Not transparent”

Peter N.
4/4/23

Well, I'd rather say that something it's a risk buying from kilimall bcoz as for me I have encountered fake adverts and quite poor deliveries, faulty products and even loss of money even after returning their product. It's quite stressfull and the customer care service operates more like a bot (not helpful)

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user peternka0
1 review
3 helpful votes
April 4th, 2023
Verified purchase

Well, I'd rather say that something it's a risk buying from kilimall bcoz as for me I have encountered fake adverts and quite poor deliveries, faulty products and even loss of money even after returning their product. It's quite stressfull and the customer care service operates more like a bot (not helpful)

Thumbnail of user jemmilahn
1 review
4 helpful votes
October 27th, 2022

Scam, scam, Very rude customer care agents, products are of law quality. O will never recommend it to anyone.

Tip for consumers:
Don't buy not worth it.

Products used:
Child's dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomm2017
1 review
0 helpful votes
April 16th, 2022

I bought an iPhone from Kilimal. It arrived in a very good condition.

Thanks to Kilimal and I recommend Kilimal to all my friends for all types of purchases they wish to make.

My purchase order number is **************.

Thank you so much.

Thumbnail of user bonarerib
1 review
4 helpful votes
April 20th, 2021

They are online fraudsters, be warned! These people have refused to send my refund since october 2020

Thumbnail of user dennisd221
4 reviews
3 helpful votes
June 27th, 2019

One of the best online shops in kenya with good deals. They deliver within a day and they also accept returns withinthe first 7 days

Thumbnail of user clarkkentk
151 reviews
2,516 helpful votes
August 5th, 2016

They are the best online store for electronics in Kenya. They have a very wide selection of products as well as brands. I doubt if there's any mass market electronic they don't stock. I haven't purchased other household products, so I can't comment on that

Thumbnail of user josefk28
1 review
1 helpful vote
March 23rd, 2023

They offer goods that you pay in advance, of course they don't have it and then it's a big problem to get money back from them, they stop communicating with you...
The goods (shirt) is very poor of quality from somewhere in Asia, it does not correspond to the offer at all, they are frauds, I would not buy anything from them again...

Tip for consumers:
Above all, to be careful when choosing, most of the offered goods are fakes from Asia that cannot be sold elsewhere in developed countries, and when paying, expect that Kilmall will not want to return the money...

Products used:
only hair shampoo, the shirt was fake that wasn´t able to wear and no man´s sandals...

Value
Shipping
Quality
Thumbnail of user cindym1450
1 review
7 helpful votes
March 2nd, 2022

YOU ARE THE WORST PEOPLE EVER! I ORDERED SOMETHING WHEN FEBRUARY STARTED AND IT SAID IT WILL ARRIVE ON 25TH FEB YOU ARE THE WORST PLEASE REFUND MY SH. 8871 RIGHT NOW COZ ITS MARCH 3RD AND THERE IS NOTHING ON MY LOGISTICS... YOU HAVE VERY MANY REASONS WHICH DOESNOT HELP ME AT ALL THIS IS MY ORDER NUMBER PLEASE REFUND ME AND STAY WITH YOUR GOODS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mauricem258
1 review
0 helpful votes
November 26th, 2023

I made an order on the 14th of September 2023 but since then i haven't received it. I want answers!

Thumbnail of user geoffreym46
3 reviews
2 helpful votes
October 22nd, 2019

One of the best online shops in Kenya with good deals at the most affordable prices. They offer flash sale deals which are cheap and great for ordinary people. They deliver locally within 5 days and International orders within 15 days and 25 days. They also accept returns on disputed products. I recommend them to my family and friends.

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2.4
10 reviews
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