• LaptopBatteryExpress

LaptopBatteryExpress

Overview

LaptopBatteryExpress has a rating of 4.72 stars from 52,363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention credit card, customer service, and shopping experience. LaptopBatteryExpress ranks 1st among Laptop Batteries sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.5%
Positive
65
Neutral
4
Negative
2
4
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What reviewers want you to know

Positive highlights

  • I found laptop Battery Express and they are the BEST!
  • The people here are "top notch" in their field & I am very satisfied with my replacement battery for my SONY laptop!

Critical highlights

  • I had to input credit card information 5 times because of these kinds of bad website design.
  • Would not allow order without Email and phone number.
How would you rate LaptopBatteryExpress?
Top Positive Review

“Best laptop batteries out there!”

Daryl C.
2/20/24

The laptop battery I purchased was more expensive than quite a few others, but the battery is by far superior to the others for its extended life and length of charge. This is the battery to buy if you truly want a good, sure fit, long lasting battery for your laptop or other device. They also ensure it's the right one and actually follow up to be sure there are no problems.

Top Critical Review

“Horrible Customer Service”

Charles Y.
12/15/23

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

Reviews (52,363)

Rating

Timeframe

Other

Reviews that mention popular keywords

laptop battery (87) replacement battery (62) right battery (39) customer service (49) credit card (59) phone number (22)
Thumbnail of user darylc161
1 review
0 helpful votes
February 20th, 2024
Verified purchase

The laptop battery I purchased was more expensive than quite a few others, but the battery is by far superior to the others for its extended life and length of charge. This is the battery to buy if you truly want a good, sure fit, long lasting battery for your laptop or other device. They also ensure it's the right one and actually follow up to be sure there are no problems.

Thumbnail of user thomasp2506
1 review
0 helpful votes
January 7th, 2024
Verified purchase

When I ordered it the website stated it was being shipped standard and might take time very happily surprised when battery arrived within days. Vacuum working great once again.

Thumbnail of user nancyw1325
2 reviews
0 helpful votes
February 16th, 2024
Verified purchase

The company was helpful in deciding which battery I needed. Ordering was easy. Battery came very quickly. It fits and works great!

Thumbnail of user robertc7907
1 review
0 helpful votes
February 14th, 2024
Verified purchase

Website easy to use. Quick turnaround. Well packaged. Products as described and worked as expected.

Thumbnail of user wesleyd145
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I had trouble identifying the proper battery for my laptop, but a few e-mails later, I had the correct battery ordered along with several tool batteries. I received the package much quicker than expected for free shipping. It has been a good experience!

Thumbnail of user brianh3551
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Easy to order from. Fits perfect, seems to function as good as a name brand battery. Quick on shipping.

Thumbnail of user priscillam48
Priscilla M.
1 review
0 helpful votes
December 2nd, 2019
Verified purchase

Had to go back to enter a phone # and then was not able to enter the security code until after reentering all info at least 6 times. Not convenient.

Thumbnail of user deborahh2656
1 review
0 helpful votes
March 31st, 2024
Verified purchase

Arrived as promised! Happy! Battery arrived with instructions too.

Thumbnail of user hd26
H D.
2 reviews
0 helpful votes
December 3rd, 2018
Verified purchase

Areas for information entry vague and poorly defined. Shipping was not free and the options for shipper were very limited. When the order was finished there was a major delay in completing the order which lead me to suspect there may be duplicate orders but time will tell. This is not a site I will be using or recommending in the future. I have seen lemonade stands with more organization.

Thumbnail of user rogere40
Roger E.
5 reviews
0 helpful votes
September 13th, 2018
Verified purchase

Was a bit concerned after paying via PayPal after I got another screen requesting information and to place order again. Very confusing.

Thumbnail of user gingerh37
Ginger H.
1 review
0 helpful votes
November 26th, 2018
Verified purchase

Worst check out I've experienced in a while. Super cumbersome and redundant. Not sure if I am getting 4 batteries or just the 1 I intended to order.

Thumbnail of user jaya69
Jay A.
4 reviews
1 helpful vote
May 3rd, 2020
Verified purchase

I had to refill the order form 5 times before it finally processed. BTW fifth time was going to be my last attempt.

Thumbnail of user jessicah594
Jessica H.
1 review
0 helpful votes
March 9th, 2020
Verified purchase

Description was clear, good feedback to reviewers, sounds like a good return policy, coupon worked. So far a good shopping experience.

Thumbnail of user carlh662
1 review
0 helpful votes
April 23rd, 2023
Verified purchase

Replacement battery for Dell xps 13 only charges to 89% and lasts only about five hours with simple use of email and Internet searching.not using any videos. Disappointing as I paid a premium price for the
Ifixit anticipated quality

Thumbnail of user toml305
Tom L.
1 review
1 helpful vote
January 11th, 2019
Verified purchase

Pretty clearly written and informative web pages. Customer service feedback on warranty, and accessories less clear.

Thumbnail of user benedictl9
Benedict L.
1 review
0 helpful votes
May 20th, 2020
Verified purchase

Please double check your site order steps. There was a small pop up to enter credit card and address details, after which there was a full screen seeking the same. I am not sure why I had to enter the details (credit card and address) twice.

Thumbnail of user paulr3118
1 review
0 helpful votes
April 14th, 2024
Verified purchase

New laptop battery was a perfect match. Restored my ACER Swift 7 to normal.

Thumbnail of user craigb128
Craig B.
1 review
0 helpful votes
August 10th, 2020
Verified purchase

So far so good. You guys have a pretty good reputation. We'll see how good the battery is when it comes.

Thumbnail of user davidb2315
David B.
2 reviews
0 helpful votes
November 14th, 2019
Verified purchase

When checking out, the "state" field didn't change when I selected "Canada" as the country. Very frustrating as it didn't allow me to select a Canadian Province but limited me only to USA states.

Thumbnail of user harveyf85
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Thank you for your swift order fulfilled. Perfect!

Thumbnail of user cathyl88
Cathy L.
5 reviews
2 helpful votes
August 21st, 2020
Verified purchase

The process was quick and easy and I was able to find exactly what I was looking for within a few minutes. Great experience!

Thumbnail of user richardl1092
Richard L.
1 review
0 helpful votes
August 9th, 2020
Verified purchase

The only problem that occurred for me is that the box for the security code was not easily found. Found by mistake

Thumbnail of user rickc887
1 review
0 helpful votes
December 1st, 2023
Verified purchase

I had no problem ordering the exact replacement battery for a lenovo yoga laptop from your site. It arrived safely, packed well and in sealed bag. After install, laptop charged perfectly and functions properly. I recommend laptop express to anyone seeking a quality product.

Thumbnail of user randyj123
Randy J.
1 review
0 helpful votes
April 10th, 2020
Verified purchase

My only complaint is that I have an HP Dv7 laptop but could not find which of the many Dv7s I have. I finally found the right battery by searching by the battery replacement number. It would have been easier if there was a place on the HP battery number page or an option on the main HP page to input and search the number directly and not have to go to the general search.

Thumbnail of user lynnm161
Lynn M.
6 reviews
0 helpful votes
April 7th, 2020
Verified purchase

ordering made simple, yet to get product and see how works. information on item description more helpful than other sites searched

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From the business

Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.

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