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Lazy Panda Canada has a rating of 4.35 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lazy Panda Canada most frequently mention customer service. Lazy Panda Canada ranks 4th among Ecigarettes sites.
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Good communication to resolve a small delay, Great price and awesome quality product. I'm very happy and thank you again
Ordered grow lights Feb 10/2023. Charged to my credit card Feb 11/2023. Received an invoice via email and charge appeared on credit card. Shipping says ordered Placed. Shipping not changed since day of order. Have emailed company but no response. Does not appear Lazy Panda has a phone number. It is now Feb 28,2023. Obviously I would like to receive the lights or a refund but after 18 days and no communication from Lazy Panda, I guess I'm out $533.00.
Good communication to resolve a small delay,
Great price and awesome quality product. I'm very happy and thank you again
Ordered grow lights Feb 10/2023. Charged to my credit card Feb 11/2023. Received an invoice via email and charge appeared on credit card. Shipping says ordered Placed. Shipping not changed since day of order. Have emailed company but no response. Does not appear Lazy Panda has a phone number. It is now Feb 28,2023. Obviously I would like to receive the lights or a refund but after 18 days and no communication from Lazy Panda, I guess I'm out $533.00.
Just received my first piece from Lazy Panda and it's exactly what I wanted! Wait time was short and customer service was great. Definitely ordering again
Even better than I hoped for and it actually showed up on time!
As a bonus not controlled at all by this, it's a fathers day gift for my dad and I wood burned a box to keep all his smoke stuff in and the vape still inside it's box, fits perfectly in said wood box!
I've been looking for an authentic space case for months and finally found one on lazy panda. Shipped the next day and arrived with careful packaging to protect the purchase. Very happy with my order and the customer service!
Had a little issue with the money transfer but the team was very kind to me and had great communication. The products speak for themselves the prices are excellent
I was given a discount for an item that had been opened but still new, they gave me a choice which I appreciated. They communicated ongoing and my delivery was fast. Very satisfied.
Very fast shipping and one of very few retailers carrying authentic space cases. Very satisfied.
As described, good experience. Excellent packaging and reliable delivery. Happy with no issues arrival of my product.
Service was great, shopping was easy. Will return soon.
Everything came as expected and in a timely manner.
Placed an order said item was in stock took payment and next day got email saying they didn't have it and had to send me back my money
Only place I found that had this in stock and it showed up a week early.
Purchased open box volcano. Came brand new just as described and works great.
Upon receiving the package, the box seemed to be in good condition leading to my idea that the product had arrived safely but I was very mistaken as the contents in the box were shattered to pieces. The packing that kept the glass in position was just barely enough to keep the glass in position but as for protection it did not do the job. Unsatisfied.
Hi Kelvin R,
We send out hundred of bongs internationally every month, rarely anyone get a broken product, I confirmed with my employee, your order was packaged no different and I'm confident she packaged it good, sometimes when the packages get stucked at the customs for quite a while, we have encountered different experiences, however in your case, we checked the tracking, it was all smooth...
On top of that, my employee replied to your email within 10 minutes, but you resorted to this instead of checking your emails, now the compensation isn't on the table no more, take care.
Owner of Lazy Panda
It was a great experience with fast and friendly service.
Bottles is like describe thanks, hope to deal with you again
Extremely fast shipping and a beautiful product - thank you!
Great service and products, I will definitely be doing business with Lazy Panda again!
Thank you!
Ordered about a week ago. Still waiting on confirmation or shipping info.
I experienced awful customer service from others websites and finally found this one. Truly amazing people behind this company. If I could give 6 stars I would. Seriously thank you guys for everything.
Customer never knows when it's a good time to buy as prices fluxuate from day to day. Had to cancel original order just to change shipping address which put $120 in funds on hold instead of just $60, for four days. To top it off, the colour of the blue vape is false advertising and unfortunately was the deciding factor in who I bought from, not knowing that the colour in the picture wouldn't be it's true colour. It's shown as a beautiful dark navy blue, what you get is light metallic blue/sliver.
Hi, this is the owner of the site.
First off, we appreciate reviews of all sorts, that's how we continuously get better with every aspect in this game. I'm looked into the fund holding issue with my staff, due to our records, Mr buyer you put in a wrong shipping address in the first place through PayPal, however my staff reimbursed you within 4 hours on PayPal, fund was instantly put back to mr buyers PayPal, we have everything for proofs and we are happy to post it all to a defend a dishonest review regarding my shop.
Another issue regarding the different blue color of the SMOK M17 Vape pen, we are a SMOK authorized retailer, which means we only carry original factory products as advertised, the official picture of the blue M17 on the official SMOK site is the EXACT same picture we use on lazy panda, buyers and viewers can easily find out the legitimacy on that, however we do believe we have some very good prices, that's why some people choose to deal with us. Thanks, have a good day.
Just what i was looking for small compact, quick shipping, cant beat that, will be ordering from them again, thanks lazy panda...
Gain trust and grow your business with customer reviews.
Lazy Panda™ is a fully registered e-commerce smoke shop based in Toronto, Canada and we offer a variety of popular smoking products including our own premium e-liquid line, bongs, vaporizers, pipes, and more! All products sold by Lazy Panda are 100% as advertised. At Lazy Panda, we strive to accomodate every customer's needs from beginners to advanced users, and we aim to provide our customers with exceptional customer service and a wide range of products from starter kits to advanced vaporizers, to replacement parts for your bongs and vaporizers.
Sometimes things sell out fast, its above what we can control on our end, in fact my employee messged you back within 10 minutes you put in the order on our site, the money you paid wasnt in our system right away and thats why we reimbursed the money within 12 hours, for me, that sounds very proper, take care buddy.
Owner of Lazy Panda