• Lensa

Lensa

Overview

Lensa has a rating of 1.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Lensa ranks 133rd among Job Search sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    4

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

Instant Feedback

469 reviews

How would you rate Lensa?
Top Positive Review

“Great place, nice products!”

Iliana F.
4/18/22

This was a first for me. First time stepping inside a Lensa store and first time buying a pair of Polaroid mirrored sunglasses. The place is clean and tiddy. The personnel was kind and professional, pointing out the pros and cons of the selection of sunglasses I had previously selected from the stands. All in all, it was a great experience and I look forward to my next visit!

Top Critical Review

“Terrible terrible”

Cameron B.
10/4/23

At least leave me jobs that I actually want. I'm not a $#*!ing fast food worker. I'm not a POS. Why give me the worst jobs in town. As an experienced server, I do not want 1000 emails from Pizza Hut. Like seriously I want good serving jobs. Local places. If I have to put in my SS# to apply it's not a good serving job, it's corporate BS. This site is guaranteed to get you a job where you are miss treated and under paid.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user cameronb322
2 reviews
2 helpful votes
October 4th, 2023

At least leave me jobs that I actually want. I'm not a $#*!ing fast food worker. I'm not a POS. Why give me the worst jobs in town. As an experienced server, I do not want 1000 emails from Pizza Hut. Like seriously I want good serving jobs. Local places. If I have to put in my SS# to apply it's not a good serving job, it's corporate BS. This site is guaranteed to get you a job where you are miss treated and under paid.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Cameron! We appreciate your feedback and apologize for any frustration you've experienced. We're working to enhance our job matching to better align with your preferences for quality serving positions. Your input is valuable, and we're committed to improving our platform. If you have specific criteria or preferences, feel free to share them (support@lensa.com), and we'll strive to refine our recommendations accordingly.

Thumbnail of user camr21
2 reviews
1 helpful vote
July 22nd, 2022

I recently started to use this lensa website. It's too early to tell for sure, but I'm optomistic with my job search. The service was recommended to me by a friend that I trust. I'm still looking for my dream job.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Cam,
Thank you for sharing your initial experience with Lensa! We appreciate your optimism and are glad to hear that the service came recommended by a trusted friend. We understand that finding the perfect job can take time, and we're here to support you throughout your job search journey. If you have any feedback or specific preferences you'd like to share, please feel free to reach out to our support team at support@lensa.com. Wishing you the best of luck in finding your dream job!

Thumbnail of user ilianaf8
1 review
0 helpful votes
April 18th, 2022

This was a first for me. First time stepping inside a Lensa store and first time buying a pair of Polaroid mirrored sunglasses. The place is clean and tiddy. The personnel was kind and professional, pointing out the pros and cons of the selection of sunglasses I had previously selected from the stands.
All in all, it was a great experience and I look forward to my next visit!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stanl298
1 review
11 helpful votes
September 1st, 2022
Verified purchase

They put jobs you want in all the emails and texts but is actually just trying to get your phone number and any other personal info from you to sell to other sites. (Or something...) because the jobs I search for do not exist and only find out after going through the links to set your self up on other sites and entering your phone number and email. (That Lensa had when I made my account with them, but I have to give it out every time I even try to look for a job that doesnt exist)

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Stan,
We sincerely apologize for any frustration or inconvenience you've experienced. Your privacy is a top priority for us, and we do not engage in selling personal information for any unauthorized purposes. We're dedicated to providing a transparent and reliable job-seeking experience.

We appreciate your feedback, and we'll investigate this matter further to ensure the integrity of our platform. If you have specific details or concerns, please contact our support team at support@lensa.com, and we'll work to address them promptly.

Our commitment is to offer a secure and valuable service for your job search, and we thank you for bringing this to our attention. We're actively working to resolve any issues you've encountered.

Thumbnail of user dovletj
5 reviews
0 helpful votes
February 12th, 2022

These guys helped me a lot. I was almost poor guy, however I have decided that I couldn't live without any work, simply because i had no food at all. I applied here and they offered me a good solution for my issue. They decided to analyse all the jobs which could be suitable for my skills and offered me some positions.

I applied to this companies and these guys helped me create a good resume. I was waiting just for a week and one company agreed to hire me. I was very happy, now I still work in this company and I'm sure that this was the best solution for me.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Dovlet J.,
We're delighted to hear about your positive experience with Lensa! Thank you for sharing your success story. It's gratifying to know that our platform played a role in helping you secure a job and improve your situation. If you ever need further assistance or have any feedback to share, feel free to reach out. Wishing you continued success in your current role, and thank you for being a part of the Lensa community!

Thumbnail of user ashleyo400
1 review
6 helpful votes
January 25th, 2023

They completely sold my information. I have been bombarded by scam emails and now non stop calls which is literally forcing me to change my phone number. Why is this legal? Why are they allowed to operate in the US? And btw i know it was them bc i absolutely never give my number out for anything except this damn "job" site.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Ashley,
We sincerely apologize for any inconvenience you've experienced, and we understand your concerns. At Lensa, we prioritize user privacy and do not engage in selling personal information for illegitimate purposes. We have partnerships with job boards, educational services, and other relevant entities to enhance the job-seeking experience.

Your security is paramount to us, and we do not provide your information to third parties without explicit consent. We take your feedback seriously and are committed to investigating this matter further. If you have specific details or concerns, please reach out to our support team at support@lensa.com so we can address them promptly.

We value your trust and aim to provide a secure and reliable platform for your job search. Thank you for bringing this to our attention, and we'll work diligently to resolve the issues you've encountered.

Thumbnail of user rbercocano
1 review
2 helpful votes
August 21st, 2023

They will use your contact information and spread it to lots of instituions that wont stop calling you and bugging you trying to sell trainings and other things.

I am really mad at this web site now

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Rodrigo,
We're truly sorry to hear about your negative experience. Lensa is committed to user privacy, and we take such concerns seriously. We do not share contact information with third parties for marketing purposes. Your satisfaction is important to us, and we'd like to investigate this further. Please reach out to our support team at support@lensa.com with the details, and we'll work to address the issue promptly. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

Thumbnail of user doloresh57
1 review
16 helpful votes
March 7th, 2021

The registration process for Lensa was fairly simple, after uploading my resume and completing the skills info it seemed ok. After a lead for a job was forwarded to me, the system prompted me to enter my email and apply for another site. This is confusing, misleading and a waste of time! It seems the job leads are just collecting your information and bombarding you with continuous emails. Very discouraging.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Dolores,

We apologize for the confusion and frustration you've experienced with our platform. Your feedback is important to us, and we want to ensure a transparent and user-friendly experience for our users. We'll investigate this issue to improve our processes and prevent any misleading prompts.

If you have specific details or concerns you'd like to share, please contact our support team at support@lensa.com. We appreciate your understanding and thank you for bringing this to our attention. We're committed to making necessary improvements to enhance your experience on Lensa.

Thumbnail of user wmoore1131
2 reviews
2 helpful votes
September 6th, 2023

Lensa sends constant spam of irrelevant jobs, they NEVER stop, even when you unsubscribe, it's pathetic.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey W M.,
We appreciate your feedback and apologize for any inconvenience caused by the constant job notifications. Our support team at support@lensa.com is dedicated to addressing your concerns promptly, typically within 1 business day. You can manage your preferences and unsubscribe through the user account center or by contacting our support team via email. We value your input as we continually work to enhance our user experience.

Thumbnail of user brett.a.taylor48
1 review
6 helpful votes
June 18th, 2023

This is a spam site. You click on a job that they emailed you, then you go to another site that wants all your info...and the job you clicked on isn't even listed? Then you get bombarded with emails from other "job" sites? Stick to places like indeed,index, recruiter etc

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Brett,
We apologize for the inconvenience you've experienced. Our goal is to provide a seamless job-search experience, and we're sorry to hear about the issues you encountered. Your feedback is valuable, and we take it seriously. We'll investigate this matter to improve our service. If you have more details or specific instances to share, please contact our support team at support@lensa.com. We appreciate your input and regret any frustration caused.

Thumbnail of user andys438
1 review
17 helpful votes
July 3rd, 2021

I've unsubscribed from Lensa before, now I remember why I left it in the first place. Save yourself the hassle.

They'll sell your information and within a day or two you'll receive emails from random "job sites" that do not look legit, and you have never signed up for.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Andy,

We apologize for any inconvenience you've experienced, and we take your concerns seriously. Lensa is committed to user privacy, and we do not sell personal information to unauthorized third parties. We'll investigate this matter to ensure the security of your data and improve our processes.

If you continue to receive unsolicited emails from unknown job sites, please contact our support team at support@lensa.com with the details, and we'll investigate and address the issue promptly.

Your feedback is essential to us, and we appreciate your understanding as we work to resolve this matter. We apologize for any frustration caused and are committed to making the necessary improvements.

Thumbnail of user drap2
1 review
1 helpful vote
February 8th, 2023

The hiring process was not valid and had many issues. It wan incomplete and not valid.
There were no any marks about how my data will be held after the process.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey D P.,
We apologize for the challenges you faced during the hiring process, and we take your feedback seriously. Ensuring a valid and transparent process is crucial to us. We'll investigate the issues you've mentioned to enhance our procedures. Your data security is of utmost importance, and we appreciate you bringing this to our attention. If you have specific concerns or details to share, please contact our support team at support@lensa.com so we can address them promptly. Thank you for your feedback, and we are committed to improving our processes based on your input.

Thumbnail of user seanj231
1 review
10 helpful votes
May 24th, 2022

This site is pointless after clicking apply for a work from home as you thought it will carry you directly to the job application the only thing it does is constantly send notifications to my phone.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Sean,
We apologize for any confusion or inconvenience you've experienced. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We aim to provide a seamless experience for users, and we'll investigate the issue you've mentioned to ensure a smoother application process.

If you have specific details or concerns, please contact our support team at support@lensa.com, and we'll work to address them promptly. Your satisfaction is important to us, and we're committed to making improvements based on your input.

Thank you for your patience, and we apologize for any frustration caused by the notifications.

Thumbnail of user patriciae1107
3 reviews
1 helpful vote
June 17th, 2022

Ho fatto molti acquisti e mi piacciono tutti molto. Raccomando questo sito a tutti. I prezzi sono molto ragionevoli, la merce è eccezionale e anche la consegna è migliore del previsto. Si tratta di un'azienda affidabile che potete acquistare con fiducia.

Thumbnail of user yuc19
13 reviews
26 helpful votes
February 21st, 2020

Thank you Lensa for the professional and wonderful articles you posted on your website. The one "How To Negotiate A Raise Like A Pro" helped me A LOT. I now know how to approach my supervisor for a raise.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Yu C.,
You're very welcome! We're thrilled to hear that our articles, particularly "How To Negotiate A Raise Like A Pro," have been helpful to you. It's our aim to provide valuable insights and guidance for career development. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for your kind words, and best of luck in your efforts to negotiate a raise!

Thumbnail of user daniellem753
1 review
6 helpful votes
January 4th, 2022

Its seem to a site that get to register with Lensa and never actually lets u apply for any jobs it keeps u in this continuous loop of signing up with "other job sites" that just want to overwhelm ur email with spam and phone calls with spam. I've further doubled checked to see if a iob posting was real by going to the actual companies website and checking to see if that job posting wasn't there. And as I figured its not a current iob that's available. In time where ppl are seeking employment in a pandemic. It would be nice if these fake site would be permanently shut down! Its a wasted of as I have wasted much of my valuable time!

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Danielle,
Please be assured that we do not intend to lead users into a loop of sign-ups with other job sites. We'll investigate this matter thoroughly to address the issue and improve our platform. If you have specific details or concerns you'd like to share, please reach out to our support team at support@lensa.com, and we'll work to resolve the issues promptly.

We appreciate your understanding and patience as we strive to make necessary improvements. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

Thumbnail of user caitlinc111
1 review
11 helpful votes
June 15th, 2021

This was a terrible experience. I signed up thinking I was applying for a position in Copyright Coordinator, Music Data Enty, when in reality, that position doesn't exist and I ended up being signed up for an account with so many random companies. This was not disclosed and there was no way to opt out. I was contacted at 10:30PM on a Sunday by someone who didn't speak English very well and proceeded to argue with me about whether the contact time was appropriate and the jobs I was looking for were available. They were rude and less than helpful, not listening to anything I said about what jobs I was interested in. When I deleted my account the next morning, the same job I had tried to apply for again showed up, which seems fishy.

This is a bait and switch situation, all they want is your personal information so they can sell it, they don't have anything that will actually help you.

Tip for consumers:
DO NOT USE THIS SITE unless you want a lot of spam emails, calls and texts.

Service
Value
Quality
Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Caitlin,

We sincerely apologize for the negative experience you've had with Lensa, and we appreciate you bringing this matter to our attention. Your feedback is crucial in improving our services and ensuring a positive user experience.

It's disheartening to hear about your encounter with a representative and the issues with job listings. We take these concerns seriously and will investigate the situation thoroughly to prevent such incidents in the future. We want to assure you that we do not engage in bait-and-switch tactics, and our intention is to provide a legitimate and helpful job-seeking platform.

If you have specific details or concerns you'd like to share, please contact our support team at support@lensa.com, and we'll address the issues promptly. We apologize for any frustration caused and are committed to making the necessary improvements to prevent similar situations in the future. Thank you for your understanding.

Thumbnail of user stellac115
1 review
0 helpful votes
May 23rd, 2022

I am a 16-year-old looking for my first job, and when I tried to upload my resume (which doesn't have a lot on it right now) Lensa said "this does not look like a resume". I just want a job here

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Stella,

We appreciate your interest in using Lensa for your job search. However, we want to inform you that Lensa is designed for individuals who are 18 years old and above. Due to legal and privacy considerations, our platform is intended for adults. We recommend exploring other resources and job platforms specifically tailored for individuals in your age group to find suitable opportunities. If you have any questions or need guidance on where to look for teen job opportunities, feel free to ask, and we'd be happy to help.

Thumbnail of user michaela2485
1 review
3 helpful votes
October 18th, 2020

Total scam, sold my email to more than 12 companies. Spent more than a week unsubscribing from so many companies that suddenly got my email.

Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Michael,

We appreciate your feedback, and we take your concerns seriously. To address transparency and clarity, we have made modifications to our registration process to ensure job seekers have a clearer understanding of what happens with their data. Our commitment is to provide a secure and trustworthy platform for your job search.

If you have further suggestions or concerns, please don't hesitate to reach out to our support team at support@lensa.com. We value your input and are continually working to enhance the user experience. Thank you for bringing this to our attention, and we appreciate your understanding as we strive to make necessary improvements.

Thumbnail of user sumayan
1 review
0 helpful votes
March 11th, 2021

It, s very good site and very amazing for for job seekers. It's very helpful thank you for all your work!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mesiw
Mesi W. – Lensa Rep

Hey Sumaya,

Thank you for your positive feedback! We're delighted to hear that you find Lensa to be a helpful and valuable resource in your job search. If you ever have any suggestions, questions, or need further assistance, feel free to reach out. We appreciate your kind words and wish you the best in your job-seeking journey!

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Thumbnail of user mesiw
Mesi W.
Brand Director
Usually responds not within the first month

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