Lilicloth has a rating of 4.07 stars from 6,912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 8th among Women's Clothing sites.
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
I haven't bought anything from lilicloth, however I have been trying to check out with free shipping with way over $200.00 worth of clothing. They add shipping charges, which are way over $100.00 if you go below $109.00. That excludes final price items, and discounts you add. Ridiculous! $100.00 for shipping clothes is insane.
Great selection of super cute tops! They were very nice and helped me choose by offering me several blouses via email that would be great for work or a casual night out :) I will definitely return to this website!
I emailed them and they sent me links to measure the correct size for me. They kept me updated with the progress throughout the process. I cannot say enough about how great it is to deal with this website. Plenty of reasonably priced clothing to choose from and the website is easy to negotiate. If I could, they would get more stars. Thank you, I am a very happy return customer.
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.
Great assortment, great prices, mixed review on quality... some great, some not so much. I received no order confirmation and no information regarding my purchase until I reached out to the seller and then I was skeptical due to apparent inaccuracies on what was available and what was not. After reading reviews of many never receiving merchandise, I ended up disputing the charge and then received the items@ 2 weeks later.
The selection.
Unique, fun, great prices!
Unique, fun, great prices!
Ordered a Large size T-shirt. When it arrived it barely fit was way to small to be a Large size by American Size charts. Requested to return it for an Extra-Large. Lillicloth advised they would send me return instructions. Instead, got an E-mail saying they would refund me 15% of the total cost of the T-shirt which amounted to $5.14. I paid over $27.00 for the T-shirt including shipping. Done doing business with these crooks.
Basically they sell you a product that does not fit correctly, then instead of returning the product they offer you a 15% refund which amounts to a very small amount of money. There are T-shirt Companies here in America that can produce a similar product that is excellent quality and fits correctly based on your size for a fair price.
Saw their Advertisements and liked some of the slogans on their T-shirts.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very Good today,,, got an email from LILICLOTH today that I can return a previous purchase for a larger size as the size I origionally ordered was my correct size but the T-shirt was "smaller" than most Large sizes I'ver ordered from other vendors
Like the merchandise but the Large size T-Shirt I ordered is way too tight. Being a first time customer, should have gambled and ordered a. X-LARGE TSHIRT. Not real happy!
It was the perfect gift for my Brother in law! He really got a laugh out of it!
Great product!
Fit what I was looking for.
I realize the time frame for delivery (4 weeks) is certainly not unreasonable since, the product is coming from so far away (I'm in Canada). I was totally thrilled with the sizing; fit; quality and feel of all the shirts I ordered. I really appreciated the Tote Bag (which I'm assuming was a gift with purchase) - nice touch!
I was attracted to the “Having a weird Mom builds character” sweatshirt (pop up ad?) and investigated your site further.
I’m looking for some very comfy pieces to continue this working from home situation we all find ourselves in, given Covid-19!
There are so many really great looking pieces to choose from! I can't wait for my order to arrive!
I was attracted to the “Having a weird Mom builds character” sweatshirt (pop up ad?) and investigated your site further.
I’m looking for some very comfy pieces to continue this working from home situation we all find ourselves in, given Covid-19!
I really liked ordering in this online clothing store, the blouse has arrived with its labels, the correct color and size, they gave me a nice belt, it is also of good quality
Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.
I love the products, but you need to organize your styles better, as in just show T shirts, and not mix all other kinds of different tops with them. I would suggest you have a page of all the styles, and then have a page for all the different sayings and funny stuff. It would make selecting a whole lot easier.
There are many different shirts with neat sayings on them. I have ordered quite a few over the last several years and haven't had any problems. There was a misunderstanding reference the shipping on my last order and customer service responded back quickly to help me understand.
I bought this sweatshirt as a gift for an animal-loving friend. I was a bit nervous because I'd never ordered fro this company before, but I emailed with a question and got a speedy reply. They helped me track my package, and it showed up way faster than I thought it would! I'm very pleased with the product, and I'm sure my friend will love it! Thank you from Canada!
Tip for consumers:
If you have a question, ask. They replied to both of my emails very quickly and with helpful information.
Products used:
Clothing (Sweatshirt)
I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks
Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
Truly the Best! The store always has excellent prices, design, turnaround time, and customer service. I wish every company was as easy to do business with. I highly recommend them; without hesitation!
The quality is top-notch, with sturdy material and spacious compartments. It's become my go-to bag for errands or a day out. The playful design never fails to bring a smile to my face. Highly recommended for fellow feline enthusiasts!
Products used:
I'm Negative Cat Animal Graphic Shopping Tote Bag
My t-shirts were easy to choose, great prices and the ordering process was a breeze! I totally recommend Lilicloth!
The t-shirts are hilarious! And I get really great prices!
I love dragonflies and I haven't seen any this pretty anywhere else! Thanks for the REALLY terrific choices! Sooooooo many to choose from!
The t-shirts are hilarious!
I love dragonflies
If I'm spending over $100, I should be able to use some discount codes or get better shipping rates. When you send a discount code that says for EVERYTHING, then make sure it is not just on certain items. That discourages me from large orders in the future. For the most part, happy with the items received. Shipping was fast, no issues there.
Some very cute items for gifts
Mostly for gifts, want to see the quality/sizing before placing other orders.
Thank you for your feedback.
As we checked, all of the items in this order are final sale.
The discount can not be combined with any other discount or offer. All activities are mutually exclusive.
I remember when clothes were manufactured in the United States and the dyes were crisp. That rarely happens anymore. The clothes I bought do fit except for two items of 4. I just want to exchange but there is no easy way to do that.
I sent an email to their customer service on Saturday, September 4. It is now September 7. Because of the holiday I hope to hear from them by Thursday, September 9. I believe that that is reasonable.
Have not received any response yet, waiting a week before I contact again.
Sale prices on merchandise I wanted to refresh my wardrobe
Prices and discounts
Sale prices on merchandise I wanted to refresh my wardrobe
Prices and discounts
Good.
This is the perfect gift for my wife who is known as Mimi" to our grandchildren.
Easy to order, easy to checkout. Nice products!
The % Off Deal Code makes it even better!
Shipping is then almost Free as a result. Thanks!
The little chat thing was annoying, kept coming up and made it hard to do my online shop. Maybe this aspect could be modified?
Popped up on feed
Popped up on feed
I like the products, it's frustrating that some things are out of stock. Shipping could be faster and a little cheaper. I'm anxious to see how everything fits. Some of the T shirts although being labeled the same size, didn't fit as well as others.
Ad on a website
I enjoy the witty t-shirts
Thank you for the feedback and sorry for any inconvenience caused.
Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.
We can accept returns, if you still want to return the item, you can contact us for the return label.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have any problems, feel free to contact us via email or online chat