• LiteratureAndLatte

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Overview

LiteratureAndLatte has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. LiteratureAndLatte ranks 1208th among Software Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
How would you rate LiteratureAndLatte?
Top Critical Review

“I GOT SCRIVENER BUT YOU DONT' HAVE TO”

E m.
8/9/16

I GOT SCRIVENER BUT YOU DONT' HAVE TO. It is a disease that will destroy all your work. We live in perilous times and scrivener can be called the most destructive software ever, nothing left... just shambles of what once was a lifetime of work. THIS IS HOW IT HAPPENED: I've sent David/Scrivener several emails concerning downloading another Scrivener's license, as he required me to do, but I was concerned about losing my files, and David, assured me that such would never happened and I didnt need to back up the files because Scrivener would do that. The files were erased 12 hours after I clicked on the link Scrivener has sent me, and this was done while I was sleeping and on purpose. THE PLOT BEHIND THE PLOT: I had no idea that the charges I reported to my credit card as being fraudulent belonged to scrivener. It was an honest mistake from my part, and instead of contacting me to let me know of what was happening, Scrivener/ David lured me to get a new license. In spite of my confusion and my insistence in asking the reason for getting a new license, I was told my files would be safe and would not lose anything. After several attempts to clarify the situation with scrivener and knowing only that my credit card account had been credited and without being offered any other alternative to pay for the bill because it seemed to me I would lose my files, but wanting to do what is right, I accepted to click on the link to pay for a new license. Three emails were sent to David/Scrivener to make sure I would not lose my files but because integrity matters to me I trusted scrivener and click on the link. I went to bed after clicking on the link and woke up with ANOTHER scrivener, one that had no files and had not even been ever used. When I contacted scrivener again to ask for all the files that were removed, then, and only then, I was told that I had reported fraudulent charges (the charges were under another name and the company, which now I know was scrivener, did not have any contact number or listed address, since I had been visited one month before by scammers, I was concerned). Scrivener lured me on purpose to click on a new link as a revenge because I did not recognize the charges and instead of telling me what had happened, Scrivener decided to avenge itself by destroying a life time of work. I just hope other writers won't be lured into trusting Scrivener. The company lacks integrity. The App is unreliable and the people that work for it unreliable as well. And Im sure that in time Scrivener will have the same end as other companies that mislead customers have had. Rest assured that no one succeeds forever running a deceitful business. UPDATE: I received two emails from Scrivener via Twitter: one said that the link I refer to could have been a hacker (yes it was a Scrivener link that intentionally deleted all my files); and the second one said "Don't blame scrivener; blame your parents for having a stupid child." If you know of a product/company particularly for writer that is as unprofessional and as irresponsible as scrivener, please let me know so I can avoid it. I hope I saved some one the grief and aggravation of losing your files.

Reviews (1)

Rating

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Thumbnail of user elizabethm108
75 reviews
123 helpful votes
August 9th, 2016

I GOT SCRIVENER BUT YOU DONT' HAVE TO. It is a disease that will destroy all your work.

We live in perilous times and scrivener can be called the most destructive software ever, nothing left... just shambles of what once was a lifetime of work.

THIS IS HOW IT HAPPENED: I've sent David/Scrivener several emails concerning downloading another Scrivener's license, as he required me to do, but I was concerned about losing my files, and David, assured me that such would never happened and I didnt need to back up the files because Scrivener would do that. The files were erased 12 hours after I clicked on the link Scrivener has sent me, and this was done while I was sleeping and on purpose.

THE PLOT BEHIND THE PLOT: I had no idea that the charges I reported to my credit card as being fraudulent belonged to scrivener. It was an honest mistake from my part, and instead of contacting me to let me know of what was happening, Scrivener/ David lured me to get a new license. In spite of my confusion and my insistence in asking the reason for getting a new license, I was told my files would be safe and would not lose anything. After several attempts to clarify the situation with scrivener and knowing only that my credit card account had been credited and without being offered any other alternative to pay for the bill because it seemed to me I would lose my files, but wanting to do what is right, I accepted to click on the link to pay for a new license. Three emails were sent to David/Scrivener to make sure I would not lose my files but because integrity matters to me I trusted scrivener and click on the link.

I went to bed after clicking on the link and woke up with ANOTHER scrivener, one that had no files and had not even been ever used. When I contacted scrivener again to ask for all the files that were removed, then, and only then, I was told that I had reported fraudulent charges (the charges were under another name and the company, which now I know was scrivener, did not have any contact number or listed address, since I had been visited one month before by scammers, I was concerned).
Scrivener lured me on purpose to click on a new link as a revenge because I did not recognize the charges and instead of telling me what had happened, Scrivener decided to avenge itself by destroying a life time of work.

I just hope other writers won't be lured into trusting Scrivener. The company lacks integrity. The App is unreliable and the people that work for it unreliable as well. And Im sure that in time Scrivener will have the same end as other companies that mislead customers have had. Rest assured that no one succeeds forever running a deceitful business.

UPDATE: I received two emails from Scrivener via Twitter: one said that the link I refer to could have been a hacker (yes it was a Scrivener link that intentionally deleted all my files); and the second one said "Don't blame scrivener; blame your parents for having a stupid child." If you know of a product/company particularly for writer that is as unprofessional and as irresponsible as scrivener, please let me know so I can avoid it. I hope I saved some one the grief and aggravation of losing your files.

Tip for consumers:
There are a few things more devastating to a writer than to lose a work of a lifetime.

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