• LoveBook Online

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Overview

LoveBook Online has a rating of 5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. LoveBook Online ranks 110th among Personalized Gifts sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
How would you rate LoveBook Online?
Top Positive Review

“She loved the book”

Sarina J.
9/30/21

She loved the book. Well i have been using their service and i will be using their service again. Thumbs up for lovebookonline.com

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user helenab23
3 reviews
0 helpful votes
September 30th, 2021

She loved the book. Well i have been using their service and i will be using their service again. Thumbs up for lovebookonline.com

Thumbnail of user jasmines255
3 reviews
1 helpful vote
July 12th, 2021

I created and ordered a Love Book for my boyfriend, and he absolutely loved his gift. I was also gifted a PDF copy of the book which was awesome.

Their website was so easy to navigate through, and from a creator's perspective, making the book online was enjoyable and a lot of fun. I would say it's so easy that a 2nd grader do it.

You don't have to worry about the page sizes, bleed or no bleed, or all the minor details that have a huge impact when attempting to publish a book; basically, this company does everything for you.

In regards to shipping and delivery, I ordered my book far in advance. If you're buying anything online especially for a special occasion, you have to understand that it's very possible for a company to ship an item out on time and then the post office or whatever carrier delays because of the high volume. Plus, when you order in advance, you still have time to address any concerns after receiving the product and you won't be as angry contacting customer support. I had no problems with my order and loved the purchase... HOWEVER...

A year later, I did have a billing concern because I assumed this was a one-time purchase (and not a membership with an annual fee). I was caught off gaurd when my bank notified me of a transaction, and I reached out to customer support via email.

Trista was wonderful! She provided amazing customer service; she was understanding and showed sympathy, addressed my concern, educated me on how LoveBook memberships work and advised me that she would resolve the issue for me. Within a couple business days (due to the speed of my bank processing things), my issue was resolved. I can't thank Trista enough for going above and beyond to help me.

I will recommend Love Book to just about anyone. It makes an excellent gift because of how personal it is. Honestly, I did think it was a bit pricey initially, but after seeing the book in person and any time my boyfriend sees the book, it puts a smile on our face because it's basically our book and our love story that I was able to create and personalize thanks to Love Book.

From a cost perspective, this book was equivalent to paying for a dinner for two (which is actually reasonable now that I put it that way). The icing on the cake is that not only does this company appreciate their customers, but they're also very quick to assist and provide solutions.

Tip for consumers:
There is no red line underneath misspelled words; I'd imagine this makes their website more user-friendly for all languages.

Make sure to check for any spelling errors before submitting; I accidentally typed "the" as teh, and they were unable to edit or change it in time.

Products used:
Personalized Love Book

Service
Value
Shipping
Quality
Thumbnail of user ashleya109
3 reviews
11 helpful votes
December 17th, 2017

Absolutely love everything to do with this company. The book was high quality and was wrapped very well not a scratch. My boyfriend loved his book from me will be getting one again

Thumbnail of user chrism449
2 reviews
7 helpful votes
December 30th, 2017

This company has such a unique product and their service and execution is flawless. I ordered a book for my girlfriend in South Africa. I live in the U.S. I created and ordered the book online. Their website is very easy to use and designed well, the process is self explanatory. They have plenty of premade pages or you can design each page as you see fit. This is the most brilliant idea! My girlfriend absolutely loved it, she cried and was so excited to receive a personalized gift. A friend and my sister wound up ordering one for each of their significant others after seeing what I was doing. They each had an excellent experience as well. As far as shipping, they under promise and over deliver. The book arrived a full week before their estimated date. I highly recommend this company!

Service
Value
Shipping
Quality

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About the business

LoveBook? Is the most Unique Personalized Gifts you could ever give. Use our LoveBook? Creator to build your book of reasons why you love someone!

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