Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessLove's Travel Stops & Country Stores has a rating of 2.38 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Love's Travel Stops & Country Stores ranks 157th among Grocery sites.
I would like to see how much I appreciate loves. They are very nice gas stations, clean and pretty with a bunch of things available McDonald's subway etc. and thank you ever ever so much for the doggie park. Makes our life so much easier. Really really appreciate it.
I bought a power supply $179 2 days quit working took a back one to trade it for another one they had no more in stock they refuse to give my money back I'll deal with the general manager with was very hateful call corporate office didn't get nowhere still not got it resolved don't guess I will I guess they needed the money worse than I did I wouldn't buy anything from these people
I bought a power supply $179 2 days quit working took a back one to trade it for another one they had no more in stock they refuse to give my money back I'll deal with the general manager with was very hateful call corporate office didn't get nowhere still not got it resolved don't guess I will I guess they needed the money worse than I did I wouldn't buy anything from these people
Tip for consumers:
Don't buy anything from these people
Products used:
Power supply
10 cent discount barcode didn't work, no help from staff. RV dump has no running water to rinse out lines. Burbank OH
I work for a call center that contacts this company and they keep us waiting on hold for several minutes. I honestly would like my company to get rid of them. As a customer service rep, I have to show courtesy and professionalism to our customers. They do not care and think we need them to help assist with fixing units. If I can I bypass them as a service provider and get a mom and pop company. That's where the real service is.
Products used:
Not applicable
I have been a employee for over two years. There has been lot of faithtissm there. And today Josh decided to let me go on her say. When I walked into work Kel start on me as if he was trying to upset me so he can seen me home. That's what he said infront of customers. Then he keep on messing with me. The other worker did not understand why he was bothering me. I fill like it was discrimination against me. They took his word over mind. Had no proof, just let me go. That what they do to all of the people they have fired
Open to the cold and after 10 minutes filling out all the on-line forms it refused my Visa Card. The same card was used minutes later for a fill-up, No Problem. Spend the night parked in front of the Truck Stop with gas furnace running. They have to move potential customers into the store for Registration - not outside.
I would like to see how much I appreciate loves. They are very nice gas stations, clean and pretty with a bunch of things available McDonald's subway etc. and thank you ever ever so much for the doggie park. Makes our life so much easier. Really really appreciate it.
I traveled from my home state of California by truck drove an stopped at New Mexico, texas, arkansas
Mississippi, tenn, alabama an beautiful oklahoma,but every Love gas station was terrible, I got food poisoning twice eating there pizza an fried chicken,the women's restrooms are worse than portal potties,,never ever will I stop at a other 1,,an the employees all look miserable, maybe this multi billion gas stations belonging to the Love family are under paying them.choose a better gas station coming from Cherokee blood native and proud of it
I had brakes done costing me 2k than less than 800 miles later I'm rubbing metal to metal. Stopped for a 3rd time spent another 2k cause I was told it can be because of things like airleak,abs, or slack adjusters got that done and here I am 300 and something miles down the road and over heated so bad I blew a brand new tire oil slinging everywhere from hub and out of money due to constant breakdowns from the same issues they told me was fixed. I really don't mind them doing a pm but also found out they haven't been putting lube in all the fittings and faithfully I'm there because I have an account. I will rethink my options before going back to get anymore work done.
Always purchase my gas here and recently lost a cat nearby. In searching, manager (sweeping floors and working register) indicated he'd let his staff know to keep an eye out. While searching I couldn't help but notice how clean the grounds and store were. I felt so much safer and comfortable looking for my cat here than across the street at the Pilot truck stop.
Love's outside pumps appear not to charge your card. You must go in to pay. Then both charges appear on your credit card and Love's does nothing to remedy. Multiple phone calls and hold time with no results. Had to file chargeback with credit card company. Beware!
Products used:
gas
On the 17 of February 2024 between 9:07 pm and 9:46 pm, while using the love's shower in their facility located at 20 South 1550 west st, Brigham City, UT ******* ( store 686) my privacy was invaded by members of the staff. TWICE while I was in the shower, attempts were made to enter my stall. Although I have locked the stall and ensured that the lock was working before I began my shower, the stall was opened and an indivldual proceeded to make their way in to the shower that I was obviously using. I found this incident to be quite disturbing and upsetting. Why will someone try to inter a stall that was obviously in use? I would like to mention that the privacy latch on the door of the stall i was using is broken an this made it easier for what occurred to have happened. After paying $18 for a shower the least that love's can do for their customers is to ensure that proper safety mechanisms are in place to ensure the privacy of the customer. It is beyond atrocious for a member of the staff to barge into someone while they are using the shower. I'm extremely upset and disappointed about what took place and hope that management will address this issue so there will be no reoccurrence. I will walk with pepper spray next time and spray anyone who try this again.
I spoke to the manager on duty that evening.
I made a stop at Love's 0397 Blacksburg, SC Truckcare exit 104 off I-85 to fix my trailer brakes. They told me I need to change my drums first because they were bad too. They unfortunately didn't have all 4 drums in stock to put in the trailer, so, they advised to go to the exit, to the Flying-J, which is exit 102 to get it fixed, but on the way Flying-J one of their mechanics already flagged a police car, telling lies on me such as I did not want to wait to fix my trailer. However, they the one didn't have all the parts in stock and sent me to the Flying-J. The police pulled me over, did a hard inspection to my truck, shut me down half a mile from the flying-J. And I have to tow my truck. They have police connection over there telling lies on drivers' vehicles.
Tip for consumers:
Drivers may need to stay away from that mechanic shop. Dirty job!!!!
Products used:
Mechanics shop
I was hired as a Service Advisor and would not put up with the work environment for more that 3 weeks. Manager was a racist (towards employees and workers) and upper management would not do anything about it. There had been racial discrimination complaints prior to my hire date. There are a ton of safety issues, and no training structure at all. Morale is beyond detrimental and co-workers are always in a bad mood. Job pay and benefits are great. Only reason why most people stay. Management chooses to turn a blind eye as long as job gets done. Lasted longer than expected... pay does not compensate for my mental and emotional well being.
On a run in our semi from California back home to Illinois we stopped for a small break and when we returned to our truck it wouldn't start. Adolph Martinez, an employee in the Truck Center diagnosed the problem with our starter and got us running again, plus noticed a air leak in our brake line and repaired it as well. He was wonderful, so helpful, and we appreciated the personal attention he gave us in getting us back on the road. We would give him 10 stars if that was possible! Thank you, Adolph Martinez from Store #392 in Tehachapi, CA!
Dave Riggins and Pam Perkins... Ferris Moving and Storage, Galesburg, IL.
Products used:
Brake and starter repair in semi truck.
Honestly Loves isnt a bad place to work but the ones they have as district managers is why the company is always losing their good help cause they get treated like dirt but bust their butts for the company unlike alot of other employees that do nothin but hide in the back doing nothin but they are pretty much worshiped by the boss and dm when they dont do anything but take the credit of somebody elses work!.
These people are Dishonest!
They will sell you some slow out dated mickey mouse BS GPS that are so slow you get lost five times while directions are loading, the whole time feeding you a bag of crap to make you think they have the best customer service, but litterally within 2 weeks of purchase you try to return the Item(that isn't worth burning) you now have an idiot telling you the complete opposite of what was said just 2 was before. And because you don't have every PC of paper the bs was wrapped in you are now the sad owner of some bull$#*! you couldnt sell at a yard sale for 90% off without feeling bad!
And they just don't know what to tell you! And so you know I'm PROUD to leave this review
Catherine glenn *******719 ill be happy to explain more detail
I was full of excitement while I was on a long road trip with my friends family on the way to Orlando. I had only junk food that day so I wanted something healthy. We stopped at loves and I bought watermelon. Next thing you know I wake up at 1 am and my stomach is killing me. For the next 4 insanely long days, I'm schlepping all over universal in agonizing pain. I was throwing up everywhere, my stomach never stopped hurting, and I couldn't eat for 4 days. Loves does not love you.
Free parking, great showers, free laundry with points. Kind professional service. Warm and welcoming.
Shower had toe nails under the bench, hair on the floor, toilet wasn't clean. Ticket on the floor says
11:55 pm I used the shower at 7:30 am it was still there not picked up. And to think we paying to use a clean restroom.
I have never come across a more personal and professional company. I wish I could clone Duane and David at store #246 and stick them in every customer service position in the country. They truly care about people and have a true sense of pride in their work. They exceeded our expectations!
Caitlin Contreras
Green Mountains
Products used:
Mechanic
I called into Loves Truck Stop today and asked how much off road diesel is and Crystal Ginnetto answered I don't know I'm to busy to look and hung up. She is extremely rude and is suppose to be a trainer. Very unprofessional!
WOW! Traveling from TX to NC and Love's is authorizing $175 on my credit card each time I get gas - between $40 - 60 is the actual purchase. This has happened 3 times so far in the last 24 hours. Available credit on hold for approximately 10 days. WHY would they authorize for so much? If someone did not have a high credit limit or other cards, or was using a debit card, could cause some real problems.
Absolutely discussing, boogers on the wall, all the trash was swept behind the door. This didn't seem like a 1 x thing it was a mound of hair. Around the toilet was filthy. This place hasn't been cleaned in weeks. Don't get me started on how I was promised the moon and the stars to open a fleet account. Open the account It's "NOTHING" LIKE I WAS PROMISED!
I've called corporate so many times It's not even funny. We tried to use lane pass to have the tires check, lmao! The guy told me that " They don't check dually tires because the can't check the inside tire. WTH!
IT'S A TRUCK STOP, SEMI TRUCKS HAVE HOW MANY TIRES ON EACH AXEL?
I wish I had gotten the guys name, he flat out refused us service.
I was having trouble with a fuel card and manger told me they would not sale me fuel! She started yelling and screaming at me and when I responded I was told they would not sell me any fuel.
Why is there every time I go in there there's no gas pumper and I have to pump it myself I thought it was a law in New Jersey that you don't pump your own gas
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.