• Macbookproparts

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Overview

Macbookproparts.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Macbookproparts?
Top Critical Review

“FRAUDULENT SELLERS WHO DO NOT HONOR PRODUCT WARRANTIES”

Beth G.
12/27/20

I bought a 2017 MacBook Pro laptop from this seller on eBay back in March 2020, to replace a 2014 MacBook Pro I owned that was buggy. It came with a 6 month warranty. From the get go this seller's laptop had issues, but these issues didn't impact the functionality and since it came guaranteed for 6 months, I was willing to hold on to it and try to remedy the issues. The battery on it burned down quicker than my 2014 MacBook Pro and it also overheated more often. I messaged the seller about the issues I was having, and was put in touch with their "expert MacBook Pro" tech guy. I was literally troubleshooting a $1000 laptop I had just purchased. He sent me crap solutions he looked up on Google, all of which I could have found myself. No "expert" advice. I tried recalibrating the battery 5 separate times with no success. Towards the end of our communication, when all his "solutions" failed, I told him that I was comfortable keeping it for the time being, because of the 6 month warranty it came with. I told him if I was unhappy with it at any point during the 6 month warranty period I would be returning it. Towards the end of the warranty period, I reached out to the seller to ask if they would be willing to help me troubleshoot it going forward (after the 6 month warranty time period) if it became buggier than it already was. I never received a response. When I didn't receive a response, I then sent a message to the seller that I wanted to return it. Once more, I did not receive a response. Again, this is all within the 6 month warranty period that the laptop came with. The seller's 6 month warranty period is a gimmick. I am stuck with this garbage (at present, the screen light is starting to fail) but am hopeful other potential buyers will read my review and steer clear of this seller. Not only are their laptops subpar junk, they do not honor their warranties at all. EBay protection runs out after 30 days, so you can't go that route to file a dispute. I tried going through PayPal and Discovercard, but those 2 companies just deflected to one another and offered no buyer protection. Thankfully Discovercard provided me with this seller's business details (I could not find this information on the eBay seller profile). This seller knows exactly what they are doing - and they are getting away with it. DO NOT BUY THEIR PRODUCTS. They will scam you. Hopefully other buyers will learn the truth about this seller from my $1000 mistake doing business with them.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user bethg210
7 reviews
2 helpful votes
December 27th, 2020

I bought a 2017 MacBook Pro laptop from this seller on eBay back in March 2020, to replace a 2014 MacBook Pro I owned that was buggy. It came with a 6 month warranty.
From the get go this seller's laptop had issues, but these issues didn't impact the functionality and since it came guaranteed for 6 months, I was willing to hold on to it and try to remedy the issues. The battery on it burned down quicker than my 2014 MacBook Pro and it also overheated more often.
I messaged the seller about the issues I was having, and was put in touch with their "expert MacBook Pro" tech guy. I was literally troubleshooting a $1000 laptop I had just purchased. He sent me crap solutions he looked up on Google, all of which I could have found myself. No "expert" advice. I tried recalibrating the battery 5 separate times with no success. Towards the end of our communication, when all his "solutions" failed, I told him that I was comfortable keeping it for the time being, because of the 6 month warranty it came with. I told him if I was unhappy with it at any point during the 6 month warranty period I would be returning it.
Towards the end of the warranty period, I reached out to the seller to ask if they would be willing to help me troubleshoot it going forward (after the 6 month warranty time period) if it became buggier than it already was. I never received a response. When I didn't receive a response, I then sent a message to the seller that I wanted to return it. Once more, I did not receive a response. Again, this is all within the 6 month warranty period that the laptop came with. The seller's 6 month warranty period is a gimmick.
I am stuck with this garbage (at present, the screen light is starting to fail) but am hopeful other potential buyers will read my review and steer clear of this seller. Not only are their laptops subpar junk, they do not honor their warranties at all. EBay protection runs out after 30 days, so you can't go that route to file a dispute. I tried going through PayPal and Discovercard, but those 2 companies just deflected to one another and offered no buyer protection. Thankfully Discovercard provided me with this seller's business details (I could not find this information on the eBay seller profile). This seller knows exactly what they are doing - and they are getting away with it. DO NOT BUY THEIR PRODUCTS. They will scam you. Hopefully other buyers will learn the truth about this seller from my $1000 mistake doing business with them.

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