- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Matrixprecisionparts.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Matrixprecisionparts.com ranks 1st among Guns Other sites.
So I purchased a bunch of items from them, yeah it was only a few hundred bucks but I did have 2 different orders. Took them a week to tell me they won't ship to my other house when they had the option to!? Now it will take another week to get my money back then a few more days for my bank to clear it back into my account. Bad business if you ask me, don't have the option to ship to a different address if you aren't going to do it. Do you need the little bit of interest money that bad that you will make for holding my money for couple weeks? Cause it definitely came out of my account instantly but a week and a half to get it back not including the week you took to tell me. Just don't buy from them... I gave all info and everything even card was in my name. It's 2-8-22 and still no money back in my account!
So I purchased a bunch of items from them, yeah it was only a few hundred bucks but I did have 2 different orders. Took them a week to tell me they won't ship to my other house when they had the option to!? Now it will take another week to get my money back then a few more days for my bank to clear it back into my account. Bad business if you ask me, don't have the option to ship to a different address if you aren't going to do it. Do you need the little bit of interest money that bad that you will make for holding my money for couple weeks? Cause it definitely came out of my account instantly but a week and a half to get it back not including the week you took to tell me. Just don't buy from them... I gave all info and everything even card was in my name.
It's 2-8-22 and still no money back in my account!
Tip for consumers:
DO NOT WASTE YOUR TIME, US PATRIOTS HAS BETTER DEALS ANYWAYS
Products used:
None, I never got them!
Gain trust and grow your business with customer reviews.
Hi Kaleb,
I'm sorry you are frustrated. We, and many other companies in our industry, have strict anti-fraud policies that protect our customers from unauthorized uses of their credit cards. Being that your order was flagged as a high risk of fraud, we were unable to ship your order to the unauthorized mailing address you provided. When we reached out for our security check, you chose to receive a refund, which we processed within 15 minutes of your request.
We take security seriously and do everything within our power to protect our customers. In cases like this, we lose credit card transaction fees, and the hours our team spends securing orders and communicating with the purchasers of potentially fraudulent orders. To us, it is worth it knowing that our customers are safe.
Wishing you the best,
Brian