• Maxtool

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Overview

Maxtool has a rating of 2 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Maxtool ranks 52nd among Outdoor Equipment sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos
How would you rate Maxtool?
Top Positive Review

“Great prices, shipping may be a problem depending on your address”

Rex V.
7/16/17

I had been looking for a "hybrid" generator and I found Max Tools on E-bay. Their price was great, but the shipping carrier that was chosen for final delivery was not as "professional" as they needed to be. The customer service agent at Max Tools Factory Outlet was extremely helpful, and the product was finally delivered, after 3 scheduled delivery dates. I recommend Max Tools Factory Outlet, and hope that they will be more selective with the freight carriers that they choose for the final delivery of their quality products.

Top Critical Review

“BUYER BEWARE”

Ed N.
12/16/20

BUYER BEWARE! This place is a scam. They charged me for 2 and only shipped me one and will not answer the phone. They won't help me at all. They know the system in ebay on how to scam. I just want what I paid for.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user edn118
1 review
1 helpful vote
December 16th, 2020

BUYER BEWARE! This place is a scam. They charged me for 2 and only shipped me one and will not answer the phone. They won't help me at all. They know the system in ebay on how to scam. I just want what I paid for.

Thumbnail of user nickv442
2 reviews
0 helpful votes
June 29th, 2022

Maxtool stole $3000. 00 from us. Worst company ever. Support is horrible and they are all liars. Purchased items from them. They sent incomplete orders that they could not take care of. Filed for a return of incomplete products through their process. (nightmare).
Retuned my items. And they won't refund our money.
We spoke with Brianna. Maxtool Thief
Also spoke with Jose Gallegos. Bigger Maxtool Thief

If they happen to refund my stolen money I will change my post.
Until then do not buy from these thieves.

Tip for consumers:
do not buy from this company

Products used:
engines

Service
Value
Shipping
Returns
Quality
Thumbnail of user rexv5
6 reviews
17 helpful votes
July 16th, 2017

I had been looking for a "hybrid" generator and I found Max Tools on E-bay. Their price was great, but the shipping carrier that was chosen for final delivery was not as "professional" as they needed to be. The customer service agent at Max Tools Factory Outlet was extremely helpful, and the product was finally delivered, after 3 scheduled delivery dates. I recommend Max Tools Factory Outlet, and hope that they will be more selective with the freight carriers that they choose for the final delivery of their quality products.

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