Maytag

Kat V. here again. Follow up on my review of Aug 11,2022. I took their 25% off and bought a Whirlpool (same family). I jumped through all the hoops and carefully provided all the info and documents required to the letter. Emailed it all off to their "care" team on August 27,2023. Here we are on March 31,2024 and I have yet to see that cheque come in the mail.
On top of that, they had advised me to buy an extended warranty because it would cost less than $100.00. Turned out to be over $200.00. Lied to again. This company has seriously lousy customer service.

Bought maytag washer Dec of 2022. Day before Thanksgiving 2023 it quit working. Under warranty but can't get replacement parts. Still waiting. How do they build them if parts are not available? Do not buy or let the name brand fool you!

Avoid Maytag refrigerators! The light assembly fails after 2 years the replacement is 55 plus tax and of course you pay shipping-this product

Recently we were in the market for a new clothes dryer. Thinking in the past Maytag had treated us well, so we purchased model MGDP575GW0. The salesman said it is industrial rated! Got to be good, right?
It is freaking terrible!
Takes hours to dry even thin material!
Towels n blankets, wow, do you have all day!?
Very dissatisfied! (And yes, we have cleaned our vents)

So sad. We bought a Maytag washer January, 2019 because Maytag had good ratings and if you believe their commercials their product last a really long time. While it was working it did a very good job. Well, after almost exactly 5 years our washer had a major breakdown and the cost to fix it was $700. We took good care of it while we had it. Very disappointing that Maytag does not live up to its proposed reputation. Maytag will no longer be a vendor whose products we purchase.

Washing machine has always been extremely loud and shakes.
Washer MVW6200kw purchased on 1-30-2022 and now will not drain. Called customer service, only for them to let me know the only thing covered is transmission and basket. They would send repair man to fix problem all at my expense. So much for Maytag Quality.

Typical Maytag product built for service calls not to last, so they can profit thier new marketing trick. The fridge doesn't close properly, parts are broken and cracked.fridge is freezing all of my produce!

Please see the video below, we had a service company tell us this happens with the majority of their washing machines.

Had two only last a year before breaking! Will never buy a Maytag again. Stops spinning and filling with water believe it's condensation from the lid leaking over into the electrical and shorting them.

Purchased our home with the washer and dryer in 2006. Found a credit card receipt that leads me to believe the pair are from the early 90's. Numbers on the plate are AT8804AAE. A*******. I have attempted to find out how old they are but no luck so far. Very happy with these appliances.

My washer lasted 3 years when the electrical component panel died. The 10 year warranty is a joke. I called them and they said it only covered the motor and drum after the first yr. They are misleading. The dryer also broke down within a year.

Heads up, everyone! My mom bought a defective Maytag washer from Lowe's in November 2022! On October 6,2023, it started a wash cycle by itself and flooded her home causing $15,000+ damage. See attached pictures. Homeowner's insurance covered the damage, but Maytag will not stand behind the product nor will they honor the refund warranty. LOOK AT THE DAMAGE. CONSIDER THIS AND THE HORRIBLE CUSTOMER SERVICE BEFORE BUYING FROM THEM! Just a little FYI!

Bought this washer 3 years and l needed new water valve and new control board Luckily l had bought extra warranty.They sure don't make them like they use to. Another flaw is no access to the lint filter at the bottom to clean it out

I have been a loyal Maytag product owner for many years. Recently, my $1000+ Maytag washer (made by Whirlpool) failed after 4 1/2 years, and it was not cost-effective to repair due to the extortionate cost of parts. The washer was hailed away. It was partly recycled, but mostly become landfill.

Thousands of consumers are also reporting reliability issues and failure of their appliances from as little as 2 years after purchase. Across just 3 consumer advocate sites, there must be thousands of complaints along similar lines.

When I approached Whirlpool, they said they would not pay for the repair as that would mean them favoring me over other consumers and that they wanted to treat everyone fairly. This is clearly not the case, as occasionally I have seen consumers writing about Whirlpool making exceptions. If you search for "product reliability washers years" you will see the average life expectancy of a washer is 10 years. The agent told me that the ten years is correct, but after repairs have been made in that time period.What?

Don't bother going to The Better Business Bureau. They will likely do nothing, as they do not share with consumers that company's like Whirlpool are paying them membership fees, which is a conflict of interest.

Other than reliability, I would also never purchase a Whirlpool product based on the negative impact the failure of my product had on climate change.

I think it is reasonable to assume, I am not the only once who has faced this issue. In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely.

Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet and reducing their carbon footprint.
Shame on you, Whirlpool.

Model Number: MHW6630**
Serial Number: *****
Purchase Date: xx/xx/2019

I will never buy another Maytag product because the company did not honor their 10 year limited warranty even though my appliance was only 4 years old and qualified for the warranty. Even their own repairman agreed it should have been covered and that's pretty bad. I have zero respect for the conpany!

I purchased the Maytag washer in Jan 2021 and by July 2021 i had to phone in a repsir request. As I'm writing I've had 4 more repair calls. The last one, the repairman replaced the drive train and the controller, but that has NOT solved the issue. This machine is a piece of junk. It is not reliable.

Contacted them 4 times with no response. Lost another customer for life! Washing machine lid broke. Hundreds on line with the same defect. THEY DO NOT CARE!

Washer "pet pro" quit working after 2 months. Warranty covered the part. Only thing was after many many finger pointing between the repair man and the company on where the part was. After 3 months I still have no washing machine.

My washing machine is barely 3 years old and already has issues. There are times I start the machine and a minute later it jingles and the message says washing complete. So I have to start it again. It also has a belt going bad already. Of course it's not under warranty. Maytag doesn't stand behind their product for more than a year. My old Whirlpool was 20 years old and never needed service once. Sorry I got rid of it. And good luck if you need customer service. Phones are a long wait, they don't have anyone for their live chat and they do NOT respond to emails. I finally messaged them through Instagram and their suggestion was to use a 20% off code to buy a new appliance. Yeah, thanks for nothing. Never again Maytag.

Erin saved the day. Excellent Customer Service skills. The first customer service wrap I talked to paled in comparison with Erin. Erin quickly established what I needed and gave me a path of travel to having my washer repaired. I want to commend Erin for making my day!

Washer makes a terrible noise on certain settings and the Dryer sounds like the bearings are going out, and they are a year old!

I bought a new set of Bravos xl washer and dryer. After 3 yrs the motherboard went out on the washer. I bought the extended warranty so no prob.Two and one half years later the motherboard went out again.
Maytag quoted me $125 for service call. The part was around $500 so with the service call would have been $650 I opted for a new machine $579.00 at Lowes with delivery and tax$ 875.00. The machine was 5 1/2 years old. The service guy said well on old machines like yours you expect problems. The Maytag commercials shows the service guy sitting around the office because Maytags don't break down. The first maytag I bought in 1976 lasted about 20 years with no service. I guess they figured they weren't making enough money. I am utterly disappointed in maytag.

DO NOT BUT ANYTHING FROM MAYTAG! WARNING: MAYTAG APPLIANCES ESPECIALLY WASHERS, STOVES, DISHWASHERS AND
REFRIGERATORS SPORTING THE "10 YEAR WARRANTY TAGS" ON THEM ARE NOTHING MORE THAN PIECES OF TOTAL TRASH! BE SMART AND SPEND YOUR HARD EARNED DOLLARS ON ANOTHER BRAND. THESE "10 YEAR WARRANTY" STICKERS ON THEIR APPLIANCES MEAN BASICALLY THAT THEY WILL COVER NOTHING EXCEPT THE MAIN COMPONENT OF THE APPLIANCE WHICH IN MY PION SHOULD NAT FAIL WITHIN THE FIRST FIVE YEARS OF PURCHASE AS MY MAYTAG WASHER, DISHWASHER, ELECTRIC RANGE(IS ON IT'S WAY OUT, BURNER ELEMENTS FAIL TO FUNCTION) A FAILED ELECTRIC MAYTAG DRYER (AFTER ONLY FOUR YEARS OF LIGHT USE) AND FINALY OUR MAYTAG REFRIGERATOR(LIGHTS ARE FAILING TO ILLUMINATE BUT ONLY FLASH AFTER ONLY THREE YEARS OF LIGHT USE!) MAYTAG WOULD NOT EVEN OFFER ME ANY KIND OF A DISCOUNT TOWARDS PURCHASING ANY OF THESE AS THE ONLY THING COVERED ON THEIR FAILED WASHER WAS THE STEEL TUB AND MAIN BEARING!
HOW CAN YOU DESTROY A STEEL WASHER TUB OR MAIN BEARING AS THE OTHER WASHER COMPONENTS FAILED ONLY AFTER THREE YEARS OF USE. NO HELP FROM MAYTAG WHATSOEVER AS THIS
JUNK IS MANUFACTURED "IN CHINA" MOST LIKELY BY SLAVE LABOR! DO YOURSELF A FAVOR AND BUT ANOTHER BETTER BRAND...