• MDBM (Maison De Beauté Marseille)

MDBM (Maison De Beauté Marseille)

Overview

MDBM (Maison De Beauté Marseille) has a rating of 3.52 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDBM (Maison De Beauté Marseille) most frequently mention customer service. MDBM (Maison De Beauté Marseille) ranks 25th among Handbags sites.

  • Service
    9
  • Value
    9
  • Shipping
    10
  • Quality
    8
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
11
See all photos
How would you rate MDBM (Maison De Beauté Marseille)?
Top Positive Review

“Get Your Money's Worth”

Channon C.
4/5/22

I bought a purse for my daughter's birthday, and considering the price, I was blown away by the quality of the leather, the fine stitching. The leather was beautifully colored and worked. I feel this may be foolish on my part, father like telling too many people about your secret supplier of highly desirable goodies. I'm pretty darn sure that word is going to get out no matter what, but please don't forget us little people when you're famous. I certainly won't forget YOU.

Top Critical Review

“Bad!”

carol o.
9/26/20

The item ordered was not as pictured on the website. When I inquired about it, they told me to take pictures and in general stalled around. Their return instructions were complex. I was supposed to pay the postage and provide them with tracking numbers, etc. Very poor customer service.

Reviews (75)

Rating

Timeframe

Other

Thumbnail of user channonc3
2 reviews
3 helpful votes
April 5th, 2022
Verified purchase

I bought a purse for my daughter's birthday, and considering the price, I was blown away by the quality of the leather, the fine stitching. The leather was beautifully colored and worked. I feel this may be foolish on my part, father like telling too many people about your secret supplier of highly desirable goodies. I'm pretty darn sure that word is going to get out no matter what, but please don't forget us little people when you're famous. I certainly won't forget YOU.

Thumbnail of user billiev19
1 review
2 helpful votes
October 3rd, 2021

My take: mdbm.uk bag has great style and is well constructed. However... doesn't even smell like leather, so I'm thinking vegan leather (vinyl). The hardware (buckles, zipper) are, I'm guessing, zinc alloy that has been coated with gold-colored plating. Still, this has a lovely appearance. Return address in LA is from Zhao Meng. Hmm. UK by way of China? Real bait-and-switch. Anyway, I do think the purchase is nice, but make sure to look for a discount code for it to be worth it.

Products used:
Handbag, wallet

Service
Value
Shipping
Quality
Thumbnail of user angelaj968
1 review
1 helpful vote
April 12th, 2022
Verified purchase

I bought this bag online and was waiting quite a few weeks for it but Gina from MDBM really helped out by informing me what was happening behind the scenes with the delivery of the bag. Not realizing it was coming from another country, I was getting impatient, but Gina explained the process and sure enough the bag came at the said time she predicted. I want to thank her personally because she really helped me just wait on it. I love the bag very much and so happy to have it. Thank you Gina and MDBM!

Thumbnail of user reinad16
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

After returning a bag, I had to contact the company as new handbag had not arrived. The same day I received an email from a representative who mapped the progress of my order. While it took four weeks to arrive, she kept me updated on the status on delivery. After my bag arrived, she sent another email to ensure I had received the bag. I am extremely satisfied with this company.

Thumbnail of user donnaa1137
1 review
0 helpful votes
March 29th, 2022
Verified purchase

I have purchased five items from MDBM and love your products. My last order I did not like the zipper opening. I thought it was to small. I have been on the return site many times and it freezes up ever time. I wish to return the Satchel but cannot get the website to cooperate. If there is anything you can do to help, it would be most appreciated!
Kind Regards,
Donna Albus

Thumbnail of user dianam1072
1 review
0 helpful votes
April 17th, 2022
Verified purchase

Online shopping was very easy. Payment and delivery were done in a timely fashion. The design of the bag was fantastic, but the leather is stiff as a board and there are no dividers or compartments in this bag. It is a big stiff bucket and everything you put in it goes right to the bottom and everything ends up piled on top of each other. This beautiful bag would benefit from a divider and a zipper compartment. Love the looks but not the usefulness or the softness of the leather. However I love, love, love the wallet that came with Colet. The leather is soft and supple and it has zipper compartments on the inside and out side. Very nice.

Thumbnail of user karent726
2 reviews
0 helpful votes
April 20th, 2022
Verified purchase

Love my blue bag. You can wear it with casual or dress clothes. It's small, but holds everything that I need.
Didn't take long for it to come.
Very happy with it.

Thumbnail of user conniek311
1 review
0 helpful votes
March 30th, 2022
Verified purchase

Excellent product. Very well made, great quality. Packaged well & delivered quickly.
Great value. Highly recommend item and seller. Would readily buy from them again.

Thumbnail of user lindaa1184
1 review
1 helpful vote
February 1st, 2021
Verified purchase

This company is exemplary! I have purchased several bags and I have always been more then satisfied. The quality, style, price point, customer service and variety are all reasons that I will recommend your product to everyone‼

Thumbnail of user patriciap1255
1 review
17 helpful votes
September 27th, 2020
• Updated review

Now that I've received my bag I've had a lot to digest. I doubt the bag is real cow leather, as the site claims. That said, it does seem to be well constructed. None of the tell-tale signs of a cheap bag are present; no loose threads, good, heavy material, excellent design and perfect for my needs. The bag is a perfect replica of the picture on the site. That said, it really took the joy out of my purchase to find that I did not purchase the item as described. Every aspect of that website leads you to believe the bags are hand made of the best quality leather. This was definitely part of my decision to buy. The bag would absolutely be worthy of the $129 price tag if it was displayed in department store, so that is a little consolation. I've ultimately decided to keep my bag but I will never purchase from them again and I wouldn't recommend them.The first pic is the stock photo. The rest are actual photos of my bag. Any distortion is due to the fact that I have it LOADED with stuff!

I'm Nervous!
September 18th, 2020
• Previous review

My experience was quite different and I haven't received my bag yet. It is slated for delivery today. I happened to see a woman carrying a bag that checked all my boxes and was clearly a quality, leather bag. So I asked her where she found it and she gave me the information, Maison Beaute, website mdbm.uk. I was pretty sure the bag would be out of my price range, but it was reasonable so I ordered it. After reading reviews here I'm quite nervous about what I will receive. I did notice that the address on the FedEx tracking was "ZHAO MENG, 1550 GLENN CURTISS ST, CARSON, CA US *******, Phone *******122. This doesn't fit with the impression I got on their website, so already I'm skeptical. I'll update when I see what is delivered.

Thumbnail of user mariag1290
1 review
0 helpful votes
February 1st, 2021
Verified purchase

Considering the pandemic's effect on shipping it was fine
Veautiful website with reviews and photos
Quality bagsmand wallets. Never a fan of pirses I now own 4 and all your bags! They are beautifully designed and so easy tomfindmthings.

Thumbnail of user johnb7329
2 reviews
0 helpful votes
April 10th, 2022
Verified purchase

I am so pleased with my new Provence bag and Toulouse wallet. The leather is so soft, and the quality of workmanship is impeccable. Classic burgundy bag and blue wallet are actually a beautiful combination. The reviews online are true. I watched sales and reviews for months. Save yourself that time and order the bags. You won't be disappointed

Thumbnail of user valerief276
1 review
0 helpful votes
April 12th, 2022
Verified purchase

My delivery was delayed which ended up being due to an issue with Fed Ex. I reached out to MDBM and received a response, on a Weekend! They have been phenomenal in sending me emails every few days, letting me know the status of my delivery. Now, regarding my purse. It is beautiful! Everything I would have hoped and well worth the price. The strap and buckle where beautiful and very heavy duty. The color is just as it appears on the site. My "cloth bag" insert will hold so many items and the inside pocket will hold my cell phone. The clasp will hold the bag well enough that most items should not fall out. The bag stands on its own which was a main reason for ordering it. I ordered some accessories and though expensive am pleased with them. So very happy with my purchase. I would definitely order again and would recommend to anyone to purchase from their site.

Thumbnail of user karenv1028
1 review
0 helpful votes
April 16th, 2022
Verified purchase

I started with one purchase, and now I have four purses! I love the light weight, the colors of the leather, and the details, such as the pockets, the straps, the strong zippers, and I love that $25 off coupon that comes with each purchase, to be used for the next purchase, very convenient.

Thumbnail of user terryt165
2 reviews
0 helpful votes
March 25th, 2022
Verified purchase

I was a bit timid when ordering, but it was for naught! Love this design, internal space and the lighter inside colour. Lots of compliments on the style and size. Worth the price!

Thumbnail of user donnan491
1 review
0 helpful votes
February 1st, 2021
Verified purchase

I was confused about a return and the representative eased my mind about what had happened. Very pleased with the response.

Thumbnail of user alwinab
1 review
0 helpful votes
April 4th, 2022
Verified purchase

I ordered two Adeline tote bags. The bags are beautiful--roomy, well-made, and quite fashionable, One is a gift that I intend to fill with special little gifts for a good friend; the other I am keeping and will be using it for traveling to Europe this spring and summer. I found the customer service outstanding (I had mis-entered a discount offer and had to contact them to ask for the price reduction. They got back to me quickly, gave me the discount and followed up to make sure that my order of two bags was correct and not an error)! I just ordered additional products from them and look forward to their arrival.

Thumbnail of user susank2251
1 review
1 helpful vote
June 19th, 2022
Verified purchase

Since I already had the larger Cholet bag (in the pretty smoky blue), I ordered the mini one in mustard. I adore it. Also, the wallet I also bought from you (my favorite) fits inside.

Products used:
Cholet mini bag

Service
Value
Shipping
Quality
Thumbnail of user robins1160
1 review
0 helpful votes
March 24th, 2022
Verified purchase

After I purchased my first handbag from MDBM I was hooked! I have since bought so many handbags and they are, by far, the best I have ever owned. The quality is outstanding.

Thumbnail of user caroled171
1 review
0 helpful votes
March 23rd, 2022
Verified purchase

Received my bag and wallet, very pleased with quality and color. Missing organizer, however received timely feedback and prompt response with organizer reshipped out. Received and loving the compliments.

Thumbnail of user fev2
1 review
2 helpful votes
January 5th, 2021

I read the reviews here first before I decided to write my own. Reviews here don't do the company justice in my opinion. Better reviews are in their site itself. Having said that, I will put in my review here.
I purchased total of 3 different bags/purses from MDBM. It shipped within the expected time frame, well packed. The bags are of high quality without the famous name and high price tag. They are leather! Except the pouch that they add on. Their styles are unique that's why I chose them over famous brands. Received envy and great compliments from friends when I used them. Always checking on their bags coz I want them all. Just don't feel the need to buy more since I can't go out much to use them with this pandemic. Maybe later. But I do personally recommend them. Attaching a photo of one of them.

Products used:
Bags

Value
Quality
Thumbnail of user carolm2332
1 review
0 helpful votes
March 25th, 2022
Verified purchase

This is the first new bag I have bought in years. I am very happy with it. MDBM uses quality materials. I am very happy with my purchase.

Thumbnail of user lindaf1904
0 reviews
0 helpful votes
January 17th, 2022

Everything I have purchased has always been shipped on time and is very nice quality for the price. I think the negative reviews sound as if the purchasers were buying thousand-dollar handbags! I highly recommend this company for style, price, and delivery.

Thumbnail of user stephaniel1379
1 review
0 helpful votes
April 19th, 2022
Verified purchase

I saw the bad from MDBM in my fb feed. Loved the color so I ordered. First it was a long wait finally arrived and the holes aren't big enough to attach the handle. Very disappointing

Thumbnail of user lilar42
1 review
0 helpful votes
November 17th, 2021
Verified purchase

Very responsive to emails. Always beeping me informed of status. Love the handbag.red limning is stunning

Service
Value
Shipping
Quality

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From the business

Maison De Beauté Marseille is a UK-based fashion brand specializing in premium leather bags and wallets. Our product are carefully designed, assembled, and lovingly handmade for the modern woman who prefers fewer but finer things in life.

Our brand prides itself with the craftsmanship of our pieces. We give much attention to the quality of the accessories used, down to the minute details of sewing. Our unique way of processing leather also ensures that our products can withstand the test of time.

Our designs are known to be more classic - simple and sophisticated. We want them to be a piece that easily complements not only your outfit, but also who you are.

Maison De Beauté Marseille
It Gets Better with Time

Company Representative

Thumbnail of user louisel77
Louise L.

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