• Meesho

Meesho

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Overview

Meesho has a rating of 1.53 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meesho most frequently mention customer care, delivery person, and wrong product problems. Meesho ranks 666th among Marketplace sites.

  • Service
    75
  • Value
    73
  • Shipping
    72
  • Returns
    74
  • Quality
    75
Positive reviews (last 12 months): 8.9%
Positive
5
Neutral
0
Negative
51
62
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Meeso is such a third grade aap and there customer service is pathetic.
How would you rate Meesho?
Top Positive Review

“Very good prodact”

yadav j.
1/22/23

Just as the headline states, this is a solid case. Or has that minimalist look and feel with an air of sophistication. If you're looking for maximum protection then look elsewhere. This case offers protection from items in your pocket or bag but drops will likely inflict more damage than you'd like. The slim notification pane is clutch and gives you access to alerts while keeping your screen protected. They could improve this design by adding thin magnets to the front and back covers to prevent the front cover from flapping during use.

Top Critical Review

“Worst shopping site”

binz s.
1/18/24

Zero value for customers, horrible customer service. Noone bothers to talk, chat or callback, if there is any issue involved. You lost money, just bear it yourself. Noone gives a damn. Fake people involved in the entire process. Have a quality checking like no others have. The product needs to match with the image posted on the site, otherwise return and pickup denied, even if they had sent us an entirely different product/damaged/missing product. Ridiculous way of doing business and stealing, snatching money.

Reviews (110)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user binzs1
1 review
0 helpful votes
January 18th, 2024

Zero value for customers, horrible customer service. Noone bothers to talk, chat or callback, if there is any issue involved. You lost money, just bear it yourself. Noone gives a damn. Fake people involved in the entire process. Have a quality checking like no others have. The product needs to match with the image posted on the site, otherwise return and pickup denied, even if they had sent us an entirely different product/damaged/missing product. Ridiculous way of doing business and stealing, snatching money.

Tip for consumers:
Need to have a solution where such sites could be sued free of cost

Service
Value
Shipping
Returns
Quality
Thumbnail of user mdshahbazfurhan
1 review
0 helpful votes
January 24th, 2024

Meesho is a fraud shopping portal.

I have not received refunds for the Order I'ds with the date and amount mentioned below.

Amount Date. Order I'd

244 09 Nov **************

143 07 Jan **************

157 07 Jan **************

378 31 dec **************

537 26 dec **************

269 26 dec **************

169 12 Jan **************

Would request everyone not to buy any product from Meesho as they don't refund money if you return the product.

Tip for consumers:
Meesho is a fraud shopping portal.
Would request everyone not to buy any product from Meesho as they don’t refund your hard earned money.

Products used:
Dress for baby girl.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yashikas5
3 reviews
0 helpful votes
May 2nd, 2022
Verified purchase

I have bought both western wear and ethnic wear from Meesho, but I like the quality of ethnic wear compared to western ones. Overall, in my opinion, it's good for ethnic wear puchase, kitchen essentials.

Products used:
kitchen essentials, clothes, accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user amjad.elyz
1 review
0 helpful votes
February 23rd, 2024

This is regarding one of the return item, which the pickup associate from Meesho had picked the item in the month of Jan 2024 and I am yet to get the refund. Every time I call them to enquire about the refund, I need to explain each and everything to all the Customer Support Executives. There is no coordination among the Meesho team and it is disgusting to explain the story again and again. I have decided to move on and not to follow up anymore so that I can spend that time in some productive things.

Thumbnail of user yadavj1
1 review
0 helpful votes
January 22nd, 2023

Just as the headline states, this is a solid case. Or has that minimalist look and feel with an air of sophistication. If you're looking for maximum protection then look elsewhere. This case offers protection from items in your pocket or bag but drops will likely inflict more damage than you'd like. The slim notification pane is clutch and gives you access to alerts while keeping your screen protected. They could improve this design by adding thin magnets to the front and back covers to prevent the front cover from flapping during use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rohitsharma081994
1 review
0 helpful votes
April 10th, 2024

*froud* I ordered a product from meesho firstly he delivered me a wrong, dirty and useless product. I put a product return on same day with photos and parcel opened vdio but no one come to pickup the parcel I called in customer care she said me to again return request. I put a again return request after delivery person come and refuse to pickup the parcel due to dirty and diffrent product. Then I again call in consumer support they say they can't help us because product was useless they consider this as a garbage. They can't refund my amount. I have all proof I will send and return on same day after all this they refuse to initiate my refund.*so disappointed* this is a very big scam don't trust on meesho and stop shopping on the meesho worst app.

Service
Value
Shipping
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Quality
Thumbnail of user mahalakshmi6385469597
1 review
1 helpful vote
July 4th, 2023

That product is best quality nice look and lowest price good product. That buy in new many product. Super

Products used:
Stick stand

Service
Value
Shipping
Returns
Quality
Thumbnail of user shivanilawania0
1 review
0 helpful votes
March 7th, 2024

MeeshoThey have given such poor services to me for a lot of time. I bought a product that was not good so I gave it more than 20 days to return it but no one came to take the return. These people are giving me only dates. This is a very useless service.

Products used:
Shoes and useless service

Service
Value
Shipping
Returns
Quality
Thumbnail of user akash.akki175
1 review
0 helpful votes
August 20th, 2023

""""Refund Customer care supp(+91)(9329.954.119.(.::.:-/.)-I! Highlight a serious payment available call us now and charge issues..."""

Tip for consumers:
Veri bad service

Products used:
""""Refund Customer care supp(+91)(9329.954.119.(..::.:-/.)-I!! highlight a serious payment available call us now and charge issues..."””

Service
Value
Shipping
Returns
Quality
Thumbnail of user arvindp24
2 reviews
0 helpful votes
March 9th, 2024

I placed an prepaid order on Meesho online portal fo 06 packets of Bigen Beard colour 103 against a prepaid of RS 1662/-on 3Rd March 2024 vide order No**************.

Yesterday, a packet was delivered containing only one packet in place of six packet as ordered. I immediately contacted their help centre but they informed me to raise my complaint after 24 hours when delivery is registered in their record.
As per advice today when I contacted help centre they told me that they can not do anything in this regard nor my money will be refunded for the short supplied packs.
They also told me that the short supply of 5 packets will also not be fulfilled or.delivered to me.

I was wondering that a company like Meesho can give this kind of response and gulp down Rs 1300/-.It is a cheating under the law of the country.I am wondering whether following such a business ethics whether any company can survive for long term.
The response of their help center today forced me to bring up this matter to give the review and request you please take necessary action to save other customers hard earned money.How a company does not deliver the complete order nor refunds money,unless it was not business ethics and is a fraudulent company

Tip for consumers:
Fraudulent and customer unfriendly company for fraudulent suppliers

Products used:
Hair colour

Value
Shipping
Returns
Quality
Thumbnail of user khushboov5
1 review
0 helpful votes
December 5th, 2023

I have ordered 5 items and payment was prepaid showed in app that they delivered to me but they did not delivered any single product i was complaining again n again but the customer service and customer care is pathetic
They did not give me any solution and told to me that they have delivered
I have not given any otp how can they deliver my prepaid products without taking otp
Dont but anything from the app they are fraud

Thumbnail of user 5989abhilasha
1 review
0 helpful votes
March 10th, 2024

Cheater company, never ever trust on them, they are frauds. Meesho is a completely fake website. The sellers on Meesho are scammers as well.
I have ordered some thing else and received Completely different product. I have a very bad experience as I've placed an order with COD option for one gown of Rs 400 and the delivery person charged the delivery charge of extra 60 rs. The product is low grade and the costumer service is totally useless.They are of no help.No.
Sellers are so rude. Especially one guy by Name Jaya Misra, She is also a Facebook user & Seller. She doesn't have manners to speak to customer. Directly denied for return or refund. Totally frauds they are.
Still the company or seller is neither returning my money, nor responding to calls/messages.
Please NEVER USE MEESHO.

It not not a customer friendly site. It's requested not to buy any products from Meeso. Quality and service very very bad. Correct line would be 'BEWARE OF MEESHO'

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user tpg1
1 review
0 helpful votes
December 22nd, 2023

Ordered 30 delivered 10. Return and refund pending after one week. Useless customer service and sub standard couriers

Products used:
Diaper

Service
Shipping
Returns
Thumbnail of user aahilk3
1 review
1 helpful vote
January 10th, 2024

I have order stylish bottom online at meesho apps at 25 dec track I'd AWB *******856 but this order not delivered and complne to coustomer care but resolve your issu because froud company meeshu and I suggest you not shopping this pass 😡

Quality
Thumbnail of user tmplkt1
1 review
0 helpful votes
December 4th, 2023

On 8 Nov 23, I ordered 2 units of Solenoid Valves ( Order ID **************_1) and paid Rs1984 by Gpay. They sent only 1 unit due to which I asked for refund. After taking back this one unit, they refunded Rs992/- on 2/12/23 -4.29pm. On Monday 4/12/23,After talking to many customer care executives, they informed me again and again they they cannot do anything in this regard.
I have lost Rs992/- just for ordering items on Meesho.

NEVER AGAIN BUY AYTHING FROM MEESHO

Service
Value
Shipping
Returns
Quality
Thumbnail of user sophiad206
4 reviews
1 helpful vote
July 13th, 2021

Nice website for unique, trendy and stylish clothing as well as accessories and other things. Also, we can sell the products and earn money. Quality fabric material with lowest price in the market. Delivery may take more time to shipped the product otherwise good site.

Thumbnail of user puru9902
1 review
0 helpful votes
October 23rd, 2023

Meesho A fraud Online Store.with Non reliable delivery system.
I ordered a Garba dress for my Daughter.Meesho Delivered a torn piece of cloth.I booked return for the product,got pick up OTP from Sadowfx their delivery partner they picked up the parcel.
Now Meesho is Saying they had not taken back the product.
It's a big Disappointment and Mental harassment i am going through because of the Same.
I suggest you all be Careful while shopping from Meesho it's a fraud and Non reliable Online store.

Thumbnail of user db1154
1 review
0 helpful votes
October 19th, 2023

Meeso is such a third grade aap and there customer service is pathetic. If you placed an order they will deliver forcefully in a wrong address. Because it was prepaid. Before delivery they can't give a call also. If you ask help to customer care they have only one irritating sentence" we are very sorry for the inconveniences" basically this aap is a scam. Worst aap

Service
Value
Shipping
Returns
Quality
Thumbnail of user skc11
1 review
0 helpful votes
December 27th, 2023

Product quality is poor, return policies are pathetic, customer service is very poor. There is no option of giving zero otherwise it's the correct rating.

Tip for consumers:
Don't waste your money and time on shopping in this platform. I wonder how the owners of the platform stay silent inspire of so many poor reviews. Shame on them

Products used:
Saree not used requested return not initiated at all inspite of return policy available for the product

Service
Value
Shipping
Returns
Quality
Thumbnail of user sanjays214
1 review
0 helpful votes
February 6th, 2024

Don't buy any iteam about this froud app and also don't pay online the app and executive not any help of your refund and you lost your money

Tip for consumers:
I have requested to all don't buy any iteam of this froud app

Products used:
All products I have purchased 100 of iteam and all iteam are so cheap and worst of price and the last 2 itram i am lost my money

Service
Value
Shipping
Returns
Quality
Thumbnail of user divyareddy25112010
1 review
0 helpful votes
November 2nd, 2023

I recently purchased a product online through meesho. Unfortunately, I've encountered a recurring problem with product delivery and obtaining a refund.

Whenever I reach out to their customer service, I've been informed that my product was mistakenly marked as delivered in their system, even though it hasn't reached me. They've been kind enough to raise support tickets and promise to investigate the issue. However, the frustrating part is that after seven days, I receive an email stating that the product has been delivered by another person, which is not the case at all.

This situation has left me feeling extremely frustrated. I understand that even famous apps can make mistakes, but this level of inconsistency is unacceptable. I've paid for a product I haven't received, and the delay in resolving the issue is equally disappointing.

My sincere request is that I either receive my product by November 6th, as promised, or a prompt refund of my hard-earned money. I believe that customer satisfaction should be a top priority for any reputable app, and I hope my issue can be resolved quickly to maintain that reputation.

I trust that meesho can take this feedback seriously and improve their product delivery and customer service processes.

Sub Order ID **************_1 supposed to reach by 31st oct,advising me 3 delivery attempts did,but we haven't received any call. Need my money refund.
Title: Persistent Delivery Issue and Refund Delays

Tip for consumers:
Worst website ,untrustable

Products used:
Dresses, kitchen items

Service
Value
Shipping
Returns
Quality
Thumbnail of user emelipodder
1 review
0 helpful votes
September 10th, 2023

Cheating continuously if you order anything more than one quantity they are sure to cheat you by sending 1 product and not refunding the other products value. Continuously I have been cheated for thrice.This time I had opening video then also they said they don't have policy to refund.I am a very old customer of Meesho but last few months I have bitter experiences.They should be named as Cheatsho

Thumbnail of user deepsraj84
1 review
0 helpful votes
October 20th, 2023
Verified purchase

Meshoo is completely fraud and very worst customer service. I have ordered five to six products only one was good 2nd one which i ordered was not delivered product was with seller, but they played drama as if it got delivered, even when I tried reaching customer care they din provide a solution, after fighting in several calls they cancelled and returned money, 3rd product which i ordered was incompleted product, I ordered for 6 bangle but only only 2. Then 4th product was defective, even prefered option like all kind of return, they did not accept my return even thought it was defective, after fighting with customer care they accepted for return, finally i came to know that it drama and completely fraud, they din send any one for pickup after three days got notification as returned failed. Finally I din get money. It's complete fraud, please don't use Meshoo. Apart from above, their will be very late delivery and more

Tip for consumers:
I want my money back

Products used:
Recently ordered jewellery and dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user dipakpowrel01
1 review
0 helpful votes
September 30th, 2023
Verified purchase

My request to all northeast people. Don't buy any from this app they are doing fraud with north east people. I purchase a product ( 3 unit) from this app they charge me higher then mrp and when I refund the product (3 unit) they refund me 1 unit price. I call the customer care they are saying they can not refund my remaing amount this is a fraud with common people

Tip for consumers:
Very bad experience I lost my money

Products used:
Books

Service
Value
Shipping
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Quality
Thumbnail of user meenakshikhatri03
1 review
0 helpful votes
September 30th, 2023

There customer service is very pathetic, the executive talks very badly with the customers and there return services are worst bcoz there couriers partner never call you for ur return parcel and they will mention failed attempt. This is disgusting behavior can't be tolerated. If u can't work properly u shouldn't have been on this platform

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