Megatimber

Ordered from this company, products were damaged, no reply, didn't want to know about it! Won't pick up the 3M pallet even after delivery driver said they would. Sales person is rude and just hangs up! Will never use the company again!

Fantastic Customer Service. Always offer a solution when timber size I ordered wasn't available on the shelf at the time which enables you to keep your project moving forward.
Friendly helpful staff...unlike a lot of other places we can't mention...

Super fast and easy. Delivery was prompt and service was great. Can't fault them.

Called the customer service to check stock.
They said they had plenty.

Had to place the order in rush, tried to call every 2 hours in the next 2 days and no one answers. They don't even tell you the ETA of delivery.

By the time the material arrived, it was the wrong stuff. I called them again and they said they were out of stock, and had to change to something similar without communicating with me.

Product is somewhat more expensive to other suppliers, transport fee is definitely way too expensive and unreasonable.

Called the next 2 days non stop after placing the order. No one answers.

They lied about the stock.

Ordered materials for DIY project on a Saturday materials came on Tuesday. Despite what the order confirmation said there was no communication about when the delivery was going to happen. So come Tuesday morning I receive a call while I'm at work that the driver is 15 mins away. Wasn't a big deal but only because my delivery was small. Would have been better if I was told a day in advance when the delivery is coming so I could plan accordingly.

Great product and faster than expected delivery.

My only ciriticism would be the $119 local delivery fee where requests for an ETA were somehow missed and therefore instructions not followed. Also I had to help unload as only one guy (who was a lovely gentleman BTW) with a shoulder injury was sent out.

Overall very happy with the product and will definitely buy from these guys again, but it might be more cost effective to pick up.

Great experience from start to finish! Will definitely use again

Great experience. I will use Megatimber next time I need a load of timber. I was notified by the driver that he was on his way. He arrived on time. He positioned the timber perfectly. Thank you

Received a phone call to advise pickup ready up to 5.30 day of ordering or next day from 6am. Very professional and friendly service. Also had good stock of profile required. Other local places had to place order and wait many weeks or just didn't stock the profile I required.
Very easy transaction and pickup. Definitely recommend.

Ordering online was easy, quick response. Would have like update on delivery for example: expected time of arrival but was delivered with 24hrs. Great Service.

Contact was easy, helpful and informative.

Quick ans sufficient order was ready for pick up
Pricing is quite reasonable

Somewhat below par from my previous experience. Requested quotes twice and third time only received partial quote. Not everything requested was priced.
Fortunately I called and Micheal answered and provided a quote for the timber that was missing from previous quotes.

These guys helped me order material for my project, very good service and timely delivery with simple payment's system.

A very easy order process online.

However, delivery driver didn't call to give notice and as a result put the timber where we didn't want it, two packs turned up, 1 being different width boards to the other pack (useless) the phone umber on the website requires at least 2 goes before anyone picks up.

Online quoting is game changing. Fast delivery and everything I needed in one order.

Quick response on emails and great customer service.

The lengths of timber needed for the task were not available. (8 off 3.6m) so they substituted it for 1.8s and mixtures of everything under.
Net result. The total length in metres supplied did not even meet the ordered qty. Project did not get done, allocated time for the job to be done. Mega mess up. Now I have to go back and find some correct lengths. Every length of timber and size I have ordered was not available and not delivered to the correct sizes ordered.

Great service and range available very helpful in my call to clarify what I needed

After a frustrating few days hunting down various timber and particularly my requirement for quality marine ply ( no one had the combination of what I wanted in stock and available for quick delivery)I got on to mega timber they had everything I wanted it was quick clean and I was shocked when it arrived the next morning very happy
Luke

We had a couple of hiccups - caused by us, but Daryl was awesome at making this happen - the service was outstanding an commendable. Daryl worked with us to make this transaction as smooth as could be - and delivery was so prompt - the Driver was totally helpful. I could not recommend these guys more highly - will defiantly be using them again -

An absolute professional bunch to deal with. Had some damage to part of our original order which was immediately replaced. You guys are are a pleasure to deal with. Would highly recommend! Thank-you!

Professional, friendly and efficient!

Just a small online order!
Quality of the timber extraordinary.
Liked the customer service.
Right on arrival at the yard, I was approached by one of the store man and helped to get what I order online.

Great no nonsense service, will come back

Placed a large order on a Sunday night.
Delivery was received Wednesday. Great service. Both stacks of timber arrived on time professionally wrapped.
Thanks Bolwell Landscaping.